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Reviews of Rydges World Square

4.5 out of 5
Rydges World Square
389 Pitt Street, Sydney, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1007 reviews" "
Rating 8 - Good. 327 out of 1007 reviews" "
Rating 6 - Okay. 88 out of 1007 reviews" "
Rating 4 - Poor. 25 out of 1007 reviews" "
Rating 2 - Terrible. 28 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TRISTAN

Stayed 2 nights in Apr 2024
Response from JF on 2024/5/5
Dear Tristan, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to everything room was clean we had a very enjoyable holiday
Stayed 5 nights in Apr 2024
Response from JF on 2024/4/29
Dear Peter, Thank you for your review, we are delighted you have enjoyed your stay with us overall.Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Flora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 4 nights in Apr 2024
Response from JF on 2024/4/29
Dear Flora, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Dean

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Excellent location. Blind in main room didn't work, I asked at reception for it to be fixed. It wouldn't go up. Someone came and supposedly fixed it but once you closed it, it would not go up again. Shower door didn't close properly. Housekeeping was not consistent.
Stayed 6 nights in Apr 2024
Response from JF on 2024/4/29
Dear Dean, Thank you for your review, we are delighted you have enjoyed your stay with us, especially our location. I have share your feedback with our engineering team as well as our housekeeping team. Thanks again.Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Chady

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent hotel for the price.
Stayed 1 night in Apr 2024
Response from JF on 2024/4/29
Dear Chady, Thank you for your review, we are delighted you have enjoyed your stay with us, especially our location. Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Sung Hee, Cypress

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located within walking distance of the Opera House and Harbor Bridge and was good for shopping nearby.
Stayed 3 nights in Apr 2024
Response from JF on 2024/4/29
Dear Sung, Thank you for your review, we are delighted you have enjoyed your stay with us, especially our location. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Mary

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean and comfortable rooms.
Stayed 2 nights in Mar 2024
Response from JF on 2024/4/21
Dear Mary, Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Constance

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean
Stayed 4 nights in Apr 2024
Response from JF on 2024/4/21
Dear Constance, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the rooms and how the place was set up, but in the bathroom the shower was leaking. I wish there was a better alternative like the staff having checked our room before our stay. but in conculsion the hotel was lovely.
Stayed 3 nights in Apr 2024
Response from JF on 2024/4/7
Dear Cyrus, Thank you for your review, sorry to hear about the issue in the shower. We do check the rooms prior to guest's stay, but will address the problem you raised, and fix it. Thanks for bringing it to our attention. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Richard

Stayed 1 night in Apr 2024
Response from JF on 2024/4/29
Dear Richard, Thank you for your review, we are delighted you have enjoyed your stay with us overall.Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

kihoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very good place
Stayed 4 nights in Apr 2024
Response from JF on 2024/4/7
Dear Kihoon, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit disappointed this time, broken blinds (gave up asking for repair) leaking shower, erratic housekeeping. VIP access???? Doubt we will return, the shine has gone
Stayed 8 nights in Mar 2024
Response from JF on 2024/4/1
Dear Julie, Thank you for your review, although we are sorry to hear you didn't enjoy your stay with us overall. We will review your feedback with the team and action the issues you have raised. Thank you again for your feedback, much appreciated.Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and room. Convenient to everything.
Stayed 2 nights in Mar 2024
Response from JF on 2024/4/1
Dear Kenneth, Thank you for your review, much appreciated.Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to darling harbor, circular quay, opera house, museums. Trolly car abd sudway system very close by.
Response from JF on 2024/3/10
Dear Ignacio, Thank you for your review, we are delighted you have enjoyed your stay with us overall, and more particularly our location. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walking distance to the tourist harbors. The hotel is on a property that is almost a city of its own, with restaurants, stores, bars, pharmacy, etc. All within walking distance. Good experience, this hotel is recommended, if you enjoy walking. Streetcar and subways are also within a few blocks.
Stayed 2 nights in Mar 2024
Response from JF on 2024/3/10
Dear Ignacio, Thank you for your review, we are delighted you have enjoyed your stay with us overall, more particularly our location.Warm regards, JF Savaroc Executive Assistant Manager

2/10 Terrible

Darlene

Stayed 2 nights in Mar 2024
Response from JF on 2024/3/26
Dear Darlene,Thank you for your review, feel free to contact us to share more details as to why you scored us so low as we would love the opportunity to learn from your feedback and improve our standards. Kind regards,JF SavarocExecutive Assistant Manager

8/10 Good

Rober'

Traveled with group
Impersonal interaction between staff and clients
Stayed 2 nights in Feb 2024
Response from JF on 2024/3/4
Dear Rober, Thank you for your review, sorry to hear you feel the interaction you had wasn't genuine enough. I've shared your feedback with our team. Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location.
Stayed 2 nights in Feb 2024
Response from JF on 2024/3/3
Dear Kris, Thank you for your review, we are delighted you have enjoyed your stay with us, and more particularly our location.Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically furnished but everything you need
Stayed 1 night in Feb 2024
Response from JF on 2024/2/20
Dear Julie, Thank you for your review, we are delighted you have enjoyed your stay with us. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Melitza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff. They really try to keep you as comfortable.
Stayed 3 nights in Feb 2024
Response from JF on 2024/2/19
Dear Melitza, Thank you for your review, much appreciated. Warm regards, JF SavarocExecutive Assistant Manager

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff. Some small deferred msintenance in room 2640 - shower mixer came off at times; hand basin plug didn’t work; hinge cover on tiolet seat missing; some carpet stains - however generally well decorated room and hotel location is good
Stayed 7 nights in Feb 2024
Response from JF on 2024/2/19
Dear Gregory, Thank you for your review, much appreciated. Sorry to hear about the maintenance issues you have faced. We've reviewed this feedback with our maintenance team to rectify. Thank you. Warm regards,JF SavarocExecutive Assistant Manager

10/10 Excellent

tarinder

Special thanks to the staff for shipping our personal items. Thank you
Stayed 1 night in Feb 2024
Response from JF on 2024/2/18
Dear Tarinder, Thank you for your review, much appreciated. We're glad you got your items back! Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in the middle of town with easy walking access to many attractions. Unfortunately the restaurant was not available for dinner being booked by a group
Stayed 2 nights in Feb 2024
Response from JF on 2024/2/14
Dear Lynn,Thank you for your review, much appreciated. Warm regards,JF SavarocExecutive Assistant Manager

10/10 Excellent

Angelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from JF on 2024/2/11
Dear Angelin, Thank you for your review, much appreciated.Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

susan

Stayed 3 nights in Feb 2024
Response from JF on 2024/3/21
Dear Susan,Thank you for your review, much appreciated. Warm regards,JF SavarocExecutive Assistant Manager

10/10 Excellent

jin young

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome as I expected ! Especially best location in Sydney.
Stayed 4 nights in Feb 2024
Response from JF on 2024/2/8
Dear guest,Thank you for your review, much appreciated. Best location in Sydney!!Warm regards,JF SavarocExecutive Assistant Manager

10/10 Excellent

Wolfgang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay, central, friendly staff, clean and the coffee is very good. The facilities are great, an excellent gym, the bar and restaurant lovely.
Stayed 4 nights in Feb 2024
Response from JF on 2024/2/5
Dear Wolfgang,Thank you for your review, we're glad you enjoyed your stay, the service of our staff, and our facilities. Kind regards,JF SavarocExecutive Assistant Manager

10/10 Excellent

Brianna

Stayed 1 night in Feb 2024
Response from JF on 2024/3/21
Dear Brianna,Thank you for your review, much appreciated. Warm regards,JF SavarocExecutive Assistant Manager

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities
Perfect central Sydney location to walk from.
Stayed 1 night in Feb 2024
Response from JF on 2024/2/4
Dear Travis, Thank you for your review, we are delighted you have enjoyed your stay with us, especially our location. Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, rooms alot tile small for 4 people. A couch in the room would have been great. An option for Netflix or sky too would have been good
Stayed 4 nights in Jan 2024
Response from JF on 2024/2/4
Dear Reuben, Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

SAU YEE

Stayed 2 nights in Jan 2024
Response from JF on 2024/2/4
Dear SAU YEE, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JF on 2024/1/29
Dear Guest, Thank you for your review, much appreciated. Warm regards,JF SavarocExecutive Assistant Manager

6/10 Okay

William

Traveled with family and small children
.
Stayed 2 nights in Jan 2024
Response from JF on 2024/4/7
Dear William, Thank you for your review, much appreciated. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Portia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and efficient
Stayed 7 nights in Jan 2024
Response from JF on 2024/1/28
Dear Portia, Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Robert

Stayed 4 nights in Jan 2024
Response from JF on 2024/1/28
Dear Robert, Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager

6/10 Okay

Belinda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They had one of the worst mattresses I have slept on during a hotel stay. It was a really bad sleep
Stayed 1 night in Jan 2024
Response from JF on 2024/1/21
Dear Belinda, Thank you for your review, although we are sorry to hear you didn't sleep well in the end. We will check the mattress in the room you stay in, so we can rectify the matter if deemed appropriate. Thank you again for sharing your experience. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They put us in a room close to the elevator as we requested. Room was clean. Buffet breakfast was excellent with a lot of food choses. The front desk and concierge personnel were very helpful. The hotel is a great location right oh the heart of World Square and very close to the BiG Bus stops.
Stayed 2 nights in Jan 2024
Response from JF on 2024/1/21
Dear Pablo, Thank you for your review, we are delighted you have enjoyed your stay with us. We agree we are so well located, nestled in the heart of the City. Can't be beaten! Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Glenn Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is just so easy to accomplish especially with the staff they are so nice and very accommodating. Thank you so much I will miss ridges world square.
Stayed 6 nights in Jan 2024
Response from JF on 2024/1/21
Dear Glenn, Thank you for your review, we are delighted you have enjoyed your stay with us and look forward to seeing you again in the near future. Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Leon

Stayed 4 nights in Jan 2024
Response from JF on 2024/1/18
Dear Leon,Thank you for your review, much appreciated. Kind regards,JF SavarocExecutive Assistant Manager

8/10 Good

Magnolia, Auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: property is centrally located, lots of choices for dining and shopping around the area, close to major attractions and transport. Hassle free check in and check out . Value for money. Cons: the family room we were in was a bit dated, the window blind was broken and cannot be adjusted.
Response from JF on 2024/1/16
Dear Guest, Thank you for your review, we are delighted you have enjoyed your stay with us overall and look forward to seeing you in the near future. We agree our location is the best!! We've noted the feedback on the blinds and will be checking that one out to be fixed. Thanks Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Margaret

Stayed 2 nights in Jan 2024
Response from JF on 2024/1/14
Dear Margaret, Thank you for your review, much appreciated.Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Lisa

Traveled with family
Stayed 2 nights in Jan 2024
Response from JF on 2024/1/14
Dear Lisa, Thank you for your review, we are delighted you have enjoyed your stay with us.Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2024
Response from JF on 2024/1/14
Dear Stephen, Thank you for your review, we are delighted you have enjoyed your stay with us.Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024
Response from JF on 2024/1/14
Dear Rebecca, Thank you for your review, we are delighted you have enjoyed your stay with us.Warm regards, JF Savaroc Executive Assistant Manager

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Much better experience than last stay here so will vonsuder the first stay an exception rather than the norm. Location is great with plenty of food options nearby and public transport only a short walk. Room was clean, bed was comfy. The king bed had 2 pillows per side while the singke beds only 1. Shower water pressure was good and ample toiletries privided. Can get a bit of street noise especially on a friday or sat night but it wasnt bad.
Stayed 4 nights in Jan 2024
Response from Lara McConnell on 2024/1/11
Dear Mike,Thank you for affording us the privilege of hosting you for a second stay! We appreciate the opportunity to redeem ourselves and are delighted to hear that your experience was enjoyable. Your positive feedback reaffirms our commitment to maintaining high standards and ensuring a memorable stay for our guests. We look forward to welcoming you back in the future.Kind Regards,Lara McConnell - Front Office Manager

10/10 Excellent

KOOROSH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, clean place and friendly staff
Stayed 2 nights in Dec 2023
Response from Lara McConnell on 2024/1/11
Dear Koorosh,Thank you for your review.We're glad you had an enjoyable stay with us and we hope to welcome you back again soon.Kind Regards,Lara McConnell - Front Office Manager

10/10 Excellent

Mark

Stayed 3 nights in Jan 2024
Response from Lara McConnell on 2024/1/11
Dear Mark,Thank you for your 10/10 review.We're glad you had an enjoyable stay with us and we hope to welcome you back again soon.Kind Regards,Lara McConnell - Front Office Manager

10/10 Excellent

Aria, Townsville

Stayed 3 nights in Dec 2023
Response from Lara McConnell on 2024/1/11
Dear Aria,Thank you for your review.We're glad you had an enjoyable stay with us and we hope to welcome you back again soon.Kind Regards,Lara McConnell - Front Office Manager

4/10 Poor

Emlyn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dust covered surfaces. Tired bathroom. "12th" floor of actual 1st level, and our room looked over internal rooftop with no sheer curtain for privacy. Bathroom sink is the only water source. Expensive. Good location though.
Stayed 6 nights in Dec 2023
Response from JF on 2024/1/4
Dear Emlyn, Thank you for your review, sorry to hear you had a few issues with your stay. Warm regards, JF Savaroc Executive Assistant Manager

10/10 Excellent

Karthick

Stayed 3 nights in Dec 2023
Response from JF on 2024/1/4
Dear Karthick, Thank you for your review, we are delighted you have enjoyed your stay with us. We look forward to seeing you in the near future. Warm regards, JF Savaroc Executive Assistant Manager