The apartment was large and very well appointed. It was basically clean, but there were some odd stains here and there that should have been removed before I checked in. (I cleaned some myself). The check-in procedure was a little confusing at first, but worked out OK in the end. Communication was also difficult at first because I didn't have a local phone/SIM card. However after trying to message unsuccessfully via a few methods, I finally used an email address which worked well and the communication was good. The bed broke on my first night due to a faulty leg, but they sent a repair man out to fix it quickly and he (Tony) did a good job and was a good bloke. Checking out was also a little inconvenient because of my difficulty in being able to easily confirm that I had vacated, due to not having a local phone/internet connection outside. The location was good for me. Just across the road from a Coles supermarket and other shops and restaurants. It is also close to the Olympic Park ferry wharf, so it was easy to get into the city from there. Overall, I would definitely stay in one of their apartments again. Thank you!