外觀

格利伯港口的評分

4.5 out of 5
格利伯港口
196 Glebe Point Road, Glebe, NSW

評論

8.8

有夠讚

10 分,有夠讚;799 則評論中有 385 則" "
8 分,不錯哦;799 則評論中有 315 則" "
6 分,一般般;799 則評論中有 66 則" "
4 分,不太好;799 則評論中有 25 則" "
2 分,很糟糕;799 則評論中有 8 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location is vey good, close to city and can go easily to most tourist attractions
於 2019 年 11 月住了 3 晚

10/10 有夠讚

Fung,Hong Kong

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is very helpful and friendly. The room is clean. Great location.
於 2018 年 7 月住了 3 晚
Michael 於 2019年8月25日回覆
Hello Fung, thanks for the review. We're happy to hear that your stay was pleasant. We hope to see you in the future.

6/10 一般般

真實旅客

喜歡:員工素質
Okay for one night
Parking need to extra pay. A little bit noisy at night. Good location. I will say that is not 4.5star hotel.
於 2019 年 6 月住了 1 晚
Michael 於 2019年6月23日回覆
Dear Guest, thank you for your review. We look forward to hosting you again. See you soon!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店乾淨整潔 隔音稍微差一點 附近只有公車跟LIGHT RAIL LIGHT RAIL站在山坡上 有行李的話稍微不方便
Michael 於 2018年4月24日回覆
Dear guest, thank you for your review. We are happy that you liked the room, and regret inconvenience due to road noise. We hope to see you next time you visit Sydney!

8/10 不錯哦

真實旅客

喜歡:員工素質和住宿環境和硬體
房間有點舊
Michael 於 2018年3月30日回覆
謝謝您,對於您的評論。

6/10 一般般

CHIA-CHIEN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
隔音不太好,房客開關門以及外面說話聲都聽的見,房間很不錯也很乾淨,如果想要睡得好建議帶耳塞~
Michael 於 2018年3月30日回覆
Chia-Chien你好,感謝你的評論。 我們為嘈雜的客人道歉。 我們很高興你喜歡這個房間。 我們將確保您下次與我們在一起時有安靜的房間。

8/10 不錯哦

CHENG-YI

喜歡:整潔度、員工素質和客房舒適度
於 2017 年 12 月住了 4 晚
Michael 於 2018年2月19日回覆
Dear guest, thank you for your review.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
方便、CP值高
交通方便!去哪兒都很快 床睡起來舒適 客房服務人員也很親切

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
convenient location hotel
The hotel is good for a biz trip stay. It's in a good area. Restaurants, cafes are in walking distance. It's quite close to the sea side.

10/10 有夠讚

YuFen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

YI JING,Melbourne

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整體不錯
交通很方便!離市區不遠!床很舒適!但但隔音效果不是很好!因為我們剛好住在電梯出入口旁!所以每當有房客出入,聲音都會很大

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Chris

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is always a favourite of mine when going to Sydney, wonderful dining experiences within walking distance and a good comfortable hotel
於 2024 年 4 月住了 1 晚
Assistant Hotel Manager 於 2024年5月13日回覆
Dear Chris,Thank you for taking the time to share your feedback following your recent stay at Haven Glebe. We are thrilled to hear that our hotel continues to be a favorite of yours when visiting Sydney.We are delighted that you enjoyed the wonderful dining experiences within walking distance of our hotel. Glebe is indeed a vibrant neighborhood with a variety of dining options, and we are glad that this added to your stay.Ensuring our guests have a comfortable and enjoyable experience is a top priority for us, so it's wonderful to know that you found Haven Glebe to be a good and comfortable hotel during your visit.Your continued support and kind words mean a lot to us and serve as a great motivation for our team. We are grateful for your loyalty and for choosing Haven Glebe as your accommodation choice in Sydney.Should you plan to visit again, please let us know if there is anything specific we can do to make your stay even more memorable. We look forward to welcoming you back to Haven Glebe in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Vichanee

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Assistant Hotel Manager 於 2024年4月28日回覆
Dear Vichanee,Thank you for taking the time to share your experience at Haven Glebe. We're delighted to hear that you had a wonderful stay with us!Providing exceptional service and ensuring our guests' satisfaction is our top priority, and we're thrilled that we succeeded in meeting your expectations during your time with us.Your kind words about your experience are truly appreciated and will be shared with our team, who work tirelessly to provide the best possible hospitality to all our guests. If your travels bring you back to our area, we would be honored to welcome you again for another enjoyable stay.Thank you for choosing Haven Glebe, and we look forward to the opportunity to host you again in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Jen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The check in was very easy and quick. Staff were very friendly and helpful. It was lovely to be upgraded when we arrived.
於 2024 年 4 月住了 1 晚
Assistant Hotel Manager 於 2024年4月28日回覆
Dear Jen,Thank you for sharing your experience at Haven Glebe. We're thrilled to hear that your check-in process was smooth and efficient, and that our staff made you feel welcome with their friendliness and helpfulness.It's always our aim to provide exceptional service and ensure that our guests feel valued and cared for throughout their stay. We're delighted that you appreciated the upgrade upon your arrival – it's our pleasure to enhance your experience whenever possible.At Haven Glebe, we take great pride in delivering seamless and enjoyable stays for our guests, and it's wonderful to know that we succeeded in meeting your expectations.Your feedback is incredibly valuable to us, and we sincerely appreciate your kind words. If your travels bring you back to our area, we would be honored to welcome you for another memorable stay.Thank you for choosing Haven Glebe, and we look forward to the opportunity to host you again in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Ed

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So convenient
於 2024 年 4 月住了 1 晚
Assistant Hotel Manager 於 2024年4月28日回覆
Dear Ed,Thank you for taking the time to share your feedback following your recent stay at Haven Glebe.We're thrilled to hear that you found your experience with us to be convenient. Providing our guests with a seamless and hassle-free stay is always our goal, and we're glad to hear that we hit the mark during your visit.At Haven Glebe, we strive to offer a central location and a range of amenities to make your stay as comfortable and convenient as possible. It's fantastic to know that our efforts contributed to your enjoyment.Your satisfaction is incredibly important to us, and we truly appreciate your kind words. Should your travels bring you back to the area, we would be delighted to welcome you for another wonderful stay.Thank you once again for choosing Haven Glebe. We look forward to the opportunity to host you again in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Kirsty

情侶出遊
喜歡:設施服務
Cozy room, very comfortable bed. Great location and nice staff.
於 2024 年 4 月住了 1 晚
Assistant Hotel Manager 於 2024年4月11日回覆
Dear Kirsty,Thank you so much for your continued loyalty and for taking the time to share your experience at Haven Glebe. We are thrilled to hear that you enjoyed your recent stay and found our cozy rooms and comfortable beds to your liking. Your satisfaction means the world to us, and we're glad to know that our efforts to provide a comfortable and welcoming environment have resonated with you.It's always a pleasure to welcome back our regular guests like yourself, and we're delighted that you appreciate our great location and the service provided by our dedicated staff. Your kind words are a testament to the hard work and dedication of our team.We look forward to many more opportunities to host you and ensure each visit is as enjoyable as the last. Please don't hesitate to let us know if there's anything specific we can do to make your next stay even more memorable.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Dolan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Assistant Hotel Manager 於 2024年4月11日回覆
Dear Dolan,Thank you for choosing Haven Glebe for your recent stay. We appreciate your feedback and are delighted to hear that you had a wonderful experience with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we’re thrilled that we were able to achieve this during your visit.Your kind words motivate us to continue delivering the highest standards of hospitality and guest satisfaction. We look forward to welcoming you back in the future and providing you with another outstanding experience.Warm regards,Junsuk LeeHaven Glebe

6/10 一般般

Michael

於 2024 年 3 月住了 2 晚
Assistant Hotel Manager 於 2024年4月28日回覆
Dear Michael,Thank you for sharing your feedback following your stay at Haven Glebe. We're glad to hear that your check-in process was smooth and efficient, and that our staff made you feel welcome with their friendliness and helpfulness. It's our priority to ensure every guest feels valued and cared for throughout their stay.We apologize if there were any aspects of your experience that did not fully meet your expectations. Your feedback is invaluable as we continually strive to improve our services and facilities.If there's anything specific you believe we could have done better, please don't hesitate to reach out to us directly. We appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Patti

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay! Within walking distance to Sydney's CBD and Darling Harbour
於 2024 年 3 月住了 2 晚
Assistant Hotel Manager 於 2024年4月11日回覆
Dear Patti,Thank you for your kind words about your stay at Haven Glebe. We're delighted to hear that you found our location to be convenient and enjoyed being within walking distance to Sydney's CBD and Darling Harbour. Our team strives to provide a comfortable and convenient experience for all our guests, and we're thrilled that we met your expectations.Your feedback is greatly appreciated, as it helps us understand what our guests value most about their stay with us. We're committed to continuously improving our services and amenities to ensure that each guest has a memorable and enjoyable experience.We look forward to welcoming you back to Haven Glebe in the future. If there's anything specific you would like during your next stay to make it even more enjoyable, please feel free to let us know. Your satisfaction is our top priority, and we're here to ensure you have a fantastic stay every time.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Marguerite

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Assistant Hotel Manager 於 2024年3月27日回覆
Dear Marguerite,Thank you for choosing Haven Glebe for your recent stay, and for sharing your positive feedback with us. We're delighted to hear that you had a wonderful experience during your time with us.Our team works hard to create a welcoming and comfortable environment for all our guests, and it's rewarding to know that we met your expectations. Your kind words about our hotel are greatly appreciated and will serve as motivation for us to continue delivering exceptional service.Should your travels bring you back to our area, we would be honored to host you again and provide another memorable stay. Please don't hesitate to reach out to us directly if there's anything we can do to enhance your future visits.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Linda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very conveient, comfortable and very pleasant
於 2024 年 3 月住了 1 晚
Assistant Hotel Manager 於 2024年3月27日回覆
Dear Linda,Thank you for choosing Haven Glebe for your recent stay and for sharing your positive experience with us. We're delighted to hear that you found our hotel convenient, comfortable, and pleasant during your time here.Creating a welcoming and enjoyable environment for our guests is our top priority, and it's rewarding to know that we succeeded in making your stay memorable. Your kind words are greatly appreciated and serve as encouragement for our team to continue delivering exceptional service.If your travels bring you back to our area, we would be honored to host you again and provide another fantastic stay. Please feel free to reach out to us directly if there's anything we can do to enhance your future visits.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

David

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly, professional staff and clean comfortable room. Handy location within walking distance of nice restaurants
於 2024 年 3 月住了 2 晚
Assistant Hotel Manager 於 2024年3月20日回覆
Dear David,Thank you for choosing Haven Glebe for your recent stay and for sharing your wonderful feedback with us. We are thrilled to hear that you found our staff friendly and professional, and that you enjoyed the cleanliness and comfort of your room. Our team takes pride in providing exceptional service to ensure our guests have a pleasant and comfortable stay.We are also delighted that you appreciated our hotel's convenient location, allowing easy access to nearby restaurants and attractions. Your positive comments motivate us to continue delivering high-quality experiences to all our guests.We look forward to welcoming you back to Haven Glebe on your next visit to the area. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Kavisara,Raymond terrace

於 2024 年 2 月住了 1 晚
Assistant Hotel Manager 於 2024年3月20日回覆
Dear Kavisara,Thank you so much for choosing Haven Glebe for your recent stay. We are truly heartened to hear that your experience with us was enjoyable. Our team works diligently to ensure that every guest feels welcomed and valued, and it's incredibly rewarding to know we've succeeded in making your stay memorable.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We hope you had a wonderful time exploring the vibrant neighborhood of Glebe and that Haven Glebe served as a comfortable and convenient base for your adventures.We look forward to the pleasure of hosting you again. Should you have any requests or need assistance planning your next stay, please don't hesitate to reach out.Warm regards,Junsuk LeeHaven Glebe

8/10 不錯哦

William,Glebe

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和設施服務
Very well located for our purposes. On site parking was a valuable asset, but quite tight. Only concern was a smell through the AC system, which was disappointing.
於 2024 年 2 月住了 2 晚
Assistant Hotel Manager 於 2024年2月25日回覆
Dear William,Thank you for choosing to stay at Haven Glebe and sharing your feedback. We're delighted to hear that our location and on-site parking added value to your experience.We sincerely apologize for the inconvenience caused by the smell through the AC system. Your observation is crucial, and we will promptly investigate and address the issue to ensure it doesn't reoccur.Additionally, we appreciate your understanding as we plan refurbishments, including improvements to the carpet and bathroom areas. Your insights guide our efforts to enhance the overall guest experience.We value your feedback and hope to have the pleasure of welcoming you back. If you have any further comments or suggestions, please don't hesitate to share.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Deborah

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So Haven qas great an older style property that had a courtyard in the middle..Rooms all updated ans a balcony. Unfortunately they had issues with the WiFi but they rang to let us know in case.we wanted to cancel. They gave us free parking fornthis. Thebbreakfast inclued was a nice treat. Would stay again. Nice quiet part of Glebe with restaurants close by ans convenience shops ans pub.
於 2024 年 2 月住了 1 晚
Assistant Hotel Manager 於 2024年2月25日回覆
Dear Deborah,Thank you for taking the time to share your feedback about your recent stay at Haven Glebe. We are thrilled to hear that you had an enjoyable experience.We appreciate your understanding regarding the temporary WiFi issue, and we're pleased that our proactive communication and the complimentary parking provided made a positive impact on your stay. It's our commitment to keep our guests informed and ensure any challenges are addressed promptly.We're delighted you enjoyed the updated rooms, balcony, and the pleasant courtyard of our older-style property. It's heartening to know that our complimentary breakfast was a nice treat for you.Your kind words about the quiet neighborhood, nearby restaurants, convenience shops, and the pub are truly appreciated. We are grateful for your recommendation, and we look forward to the opportunity of welcoming you back on your next visit to Glebe.Thank you for choosing Haven Glebe.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Varinderjit

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy man
The lady who checked me in and out was super efficient and friendly. I'm a grumpy man by nature but her kind nature and speedy wit brought cheer to the day.
於 2024 年 2 月住了 1 晚
Assistant Hotel Manager 於 2024年2月25日回覆
Dear Varinderjit,Thank you for sharing your positive experience at Haven Glebe. We are delighted to hear that our team member's efficiency and friendly demeanor had a positive impact on your stay.It's wonderful to know that our staff's kindness and quick wit contributed to making your time with us enjoyable. Providing excellent service with a warm and welcoming atmosphere is our top priority, and we are pleased to have met your expectations.Your feedback is truly appreciated, and we will make sure to pass on your compliments to the team member who assisted you. If there is anything else you would like to share or any suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back in the future. If your travels bring you to Glebe again, it would be our pleasure to host you for another pleasant stay.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Karen

喜歡:員工素質、設施服務和住宿環境和硬體
Glebe Road's so convenient for getting into Sydney. Sticklers might be bugged by worn out plumbing and dings, and a fluttering floor lamp...I was not, but I mention it here only to prompt the owners' mindfulness. Great for my one-night stay.
於 2024 年 2 月住了 1 晚
Assistant Hotel Manager 於 2024年2月25日回覆
Dear Karen,Thank you for taking the time to share your experience with us. We appreciate your positive remarks about the convenience of Glebe Road for accessing Sydney.We apologize for any inconvenience caused by the issues you encountered. Your feedback is invaluable in maintaining and improving our standards. We want to assure you that your concerns have been relayed to our maintenance team. If the problems had been reported during your stay, we would have addressed them promptly, ensuring a more pleasant experience for you.We are grateful for your understanding and hope to have the opportunity to host you again, providing you with a flawless stay.Best regards,Junsuk LeeHaven Glebe

8/10 不錯哦

thibaut

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
confortable et propre personnel gentil on a pa pus avoir la chambre avant l heure
於 2024 年 1 月住了 2 晚
Assistant Hotel Manager 於 2024年2月25日回覆
Dear Thibaut,Thank you for choosing Haven Glebe and for sharing your positive feedback with us. We're pleased to hear that you found our accommodations comfortable, clean, and our staff friendly.Regarding your early check-in request, we appreciate your understanding. While we always do our best to accommodate early arrivals, it is subject to room availability on the day. We regret any inconvenience this may have caused and assure you that we continually work towards optimizing our check-in processes.Your satisfaction is our priority, and we hope the overall experience has left you with fond memories. We look forward to welcoming you back for another enjoyable stay.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Amy

於 2024 年 1 月住了 1 晚
Assistant Hotel Manager 於 2024年2月25日回覆
Dear Amy,Thank you for taking the time to share your positive experience at Haven Glebe. We're delighted to hear that our staff's friendliness contributed to your enjoyable stay.Our team strives to create a welcoming atmosphere, and it's gratifying to know that their efforts resonated with you. Your feedback motivates us to maintain our commitment to excellent service.We look forward to the pleasure of hosting you again on your future visits, ensuring each stay is as delightful as the last.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Jhurry

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff
於 2024 年 1 月住了 1 晚
Assistant Hotel Manager 於 2024年1月24日回覆
Dear Jhurry,Thank you for your wonderful feedback! We greatly appreciate your kind words about our staff's friendliness. It's our commitment to provide a warm and welcoming environment for our guests, and we're delighted to hear that we succeeded during your stay.Your satisfaction is our priority, and we're thrilled that our team's efforts have left a positive impression. If you have any specific highlights from your stay or suggestions for improvement, we'd love to hear more.We're grateful for your support and the opportunity to host you at Haven Glebe. Should your travels bring you back to the area, we look forward to welcoming you again for another enjoyable experience.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Lorelle

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent friendly, helpful staff. Clean rooms and comfy beds. Lots of tv channels. Easy walk across street to cafes/restaurants.
於 2024 年 1 月住了 2 晚
Assistant Hotel Manager 於 2024年1月24日回覆
Dear Lorelle,Thank you for taking the time to share your fantastic experience at Haven Glebe! We are thrilled to hear that our friendly and helpful staff, clean rooms, and comfortable beds contributed to your enjoyable stay.It's wonderful to know that you found our selection of TV channels to your liking and that our location made it easy for you to explore the nearby cafes and restaurants. We understand the importance of a seamless and pleasant experience, and we're delighted that we could meet your expectations.Your positive feedback is a source of encouragement for our team, and we truly appreciate your kind words. If you have any specific preferences for your next stay or if there's anything else we can assist you with, please feel free to let us know.We look forward to hosting you again at Haven Glebe and providing you with another memorable stay. Safe travels, and we hope to welcome you back soon!Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Pippa

喜歡:整潔度、員工素質和住宿環境和硬體
Brilliant location and hotel. Great staff
於 2024 年 1 月住了 1 晚
Assistant Hotel Manager 於 2024年1月24日回覆
Dear Phippa,Thank you for choosing Haven Glebe and taking the time to share your positive experience! We're delighted to hear that you found our location brilliant and enjoyed your stay at our hotel.It's fantastic that our staff left a great impression on you. We take pride in providing excellent service, and your kind words motivate us to continue delivering exceptional hospitality.If there's anything specific that stood out to you during your stay or any additional feedback you'd like to share, please feel free to let us know. We appreciate your support and look forward to welcoming you back for another memorable stay at Haven Glebe.Safe travels, and we can't wait to host you again!Best regards,Junsuk LeeHaven Glebe

8/10 不錯哦

Darren

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Assistant Hotel Manager 於 2024年1月24日回覆
Dear Darren,Thank you for choosing Haven Glebe and for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful stay at our hotel.Our team strives to provide exceptional service, and it's rewarding to know that our efforts contributed to your satisfaction. If there are any specific aspects of your stay that you found particularly enjoyable or if there's anything we can do to enhance your next visit, please feel free to share your thoughts.We value your feedback and appreciate your support. It was a pleasure hosting you, and we look forward to welcoming you back to Haven Glebe for another outstanding experience.Safe travels, and see you soon!Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Yumi

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and the bed was very comfortable. We used the$32 breakfast credit and had some croissants and coffee. The croissants were straight from the oven and so good!
於 2024 年 1 月住了 1 晚
Assistant Hotel Manager 於 2024年1月10日回覆
Dear Yumi,Thank you for choosing Haven Glebe for your stay, and for taking the time to share your positive experience. We are delighted to hear that you found your room clean and the bed very comfortable.It's fantastic that you enjoyed the breakfast with the 32 credit. We take pride in offering a delightful breakfast experience, and we're thrilled to know that the croissants, fresh from the oven, were to your liking.Your feedback is valuable to us, and we appreciate your kind words. We look forward to the pleasure of welcoming you back for another comfortable and enjoyable stay.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Phil

於 2024 年 1 月住了 2 晚
Assistant Hotel Manager 於 2024年1月10日回覆
Dear Phil,Thank you for choosing Haven Glebe and for sharing your positive experience. We are thrilled to hear that you enjoyed your stay with us.It's fantastic to know that our location and amenities met your expectations. Our team strives to provide a comfortable and memorable experience for all our guests.We appreciate your feedback, and it will serve as encouragement to our dedicated staff. We look forward to the pleasure of hosting you again on your next visit to Glebe.Warm regards,Junsuk LeeHaven Glebe

8/10 不錯哦

Eric,Berkeley Vale

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Assistant Hotel Manager 於 2024年1月7日回覆
Dear Eric,Thank you for choosing Haven Glebe for your recent stay and for taking the time to share your feedback. We're pleased to hear that you enjoyed your experience with us.It's great to know that you found our rooms and beds excellent, and that our location provided convenience with easy access to local transport, bars, and restaurants. We're also glad that you appreciated our well-stocked mini bar and enjoyed what you termed the "best breakfast ever."Your comments are valuable to us as we continually strive to enhance our guests' experiences. We look forward to the opportunity to welcome you back and provide you with another delightful stay.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Stephen,Auckland

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location highly recommended. Beautiful room. Comfortable bed and pillows. Good toiletries for guest use.
Assistant Hotel Manager 於 2023年12月29日回覆
Dear Stephen,Thank you for taking the time to share your positive experience following your stay at Haven Glebe. We're delighted to hear that you enjoyed our great location, beautiful room, comfortable bed, and quality toiletries.Your kind words are truly appreciated as we strive to provide exceptional accommodations for our guests. We are thrilled that you found our location convenient and that our amenities contributed to a comfortable and enjoyable stay.At Haven Glebe, guest satisfaction is our top priority, and we're pleased to have met your expectations. Your recommendation is a great compliment to our team's efforts.We look forward to welcoming you back on your next visit, and please feel free to reach out if there is anything specific you would like to experience during your future stays.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Scott

於 2023 年 12 月住了 1 晚
Assistant Hotel Manager 於 2023年12月26日回覆
Dear Scott,Thank you for choosing Haven Glebe for your stay, and for sharing your positive experience with us. We are thrilled to hear that you enjoyed your time at our hotel.Our team is committed to providing exceptional service, and we are delighted that our efforts contributed to making your stay memorable. Your appreciation for our location, amenities, and staff friendliness is truly gratifying.It was a pleasure hosting you, and we hope to have the opportunity to welcome you back on your next visit to Glebe. If there are any specific aspects of your stay that stood out or any suggestions you'd like to share, we would love to hear more.Safe travels, and we look forward to serving you again.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Cameron

喜歡:整潔度、員工素質和住宿環境和硬體
Great Hotel, will stay again.
於 2023 年 12 月住了 1 晚
Assistant Hotel Manager 於 2023年12月20日回覆
Dear Cameron,Thank you for choosing Haven Glebe and sharing your positive experience! We're thrilled to hear that you had a great stay and appreciate your kind words. Our team works hard to provide excellent service, and we look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. We value your feedback and strive to make each visit even better.Warm regards,Junsuk LeeHaven Glebe

8/10 不錯哦

Greg

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Value for money
於 2023 年 12 月住了 1 晚
Assistant Hotel Manager 於 2023年12月19日回覆
Dear Greg,Thank you for choosing Haven Glebe and taking the time to share your experience. We're delighted to hear that you enjoyed our convenient location and friendly staff. Your feedback regarding the breakfast service is invaluable, and we appreciate your understanding during the unexpected challenges with a large tour group.We apologize for any inconvenience caused by the breakfast delays and assure you that we are actively addressing this matter to enhance our service. Your comments about the bathroom and the placement of the glass shelf are duly noted, and we'll explore ways to make improvements.We value your patronage and look forward to the opportunity of welcoming you back for an even more enjoyable stay.Best regards,Junsuk LeeHaven Glebe

4/10 不太好

Olivia

於 2023 年 12 月住了 5 晚
Assistant Hotel Manager 於 2023年12月19日回覆
Dear Olivia,Thank you for sharing your feedback following your recent stay at Haven Glebe. We appreciate your insights and regret any aspects that did not meet your expectations. Please be assured that your concerns are taken seriously, and we are committed to addressing them to enhance our guest experience. We value your input and hope to have the opportunity to welcome you back, delivering an improved stay that exceeds your expectations. If there are specific details you'd like to share for our improvement, feel free to contact us directly.Warm regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Dao

於 2023 年 12 月住了 1 晚
Assistant Hotel Manager 於 2023年12月13日回覆
Dear Dao,Thank you for choosing Haven Glebe and taking the time to share your positive experience. We are delighted to hear that your stay met your expectations, and we appreciate your kind words. Providing exceptional service and a comfortable environment is our priority. If there's anything more you'd like to share or if you have any suggestions for improvement, please feel free to reach out. We hope to welcome you back for another fantastic stay in the future.Warm regards,Junsuk LeeHaven Glebe

8/10 不錯哦

PAUL

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
Great boutique hotel in great neighbourhood
Great boutique hotel in a safe and friendly neighbourhood. Rooms are lovely, excellent bedding, great shower. Absolutely useless fridge. Excellent microwave. Great TV. It's a bit more than 400M to the light rail station, down a really steep hill.
於 2023 年 12 月住了 4 晚
Assistant Hotel Manager 於 2023年12月9日回覆
Dear Paul,Thank you for taking the time to share your feedback about your recent stay at Haven Glebe. We're thrilled to hear that you enjoyed our boutique hotel, from the comfortable rooms to the excellent bedding and shower. We appreciate your observation regarding the fridge, and we'll certainly look into how we can enhance its functionality. It's great to know that our microwave and TV met your expectations. We value your insights, and your safety and satisfaction are our priorities. We hope to welcome you back for another positive experience.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Dilshan

喜歡:整潔度、員工素質和住宿環境和硬體
Assistant Hotel Manager 於 2024年2月25日回覆
Dear Dilshan,Thank you for choosing Haven Glebe for your stay, and for taking the time to share your positive experience. We are thrilled to hear that your time with us met your expectations.Our team works hard to create a comfortable and welcoming environment for our guests, and it's rewarding to know that we succeeded in making your stay enjoyable. If there's anything specific that stood out to you or any additional feedback you'd like to provide, please feel free to share.We look forward to the pleasure of hosting you again in the future. If your travels bring you back to Glebe, we'll be delighted to welcome you back for another exceptional stay.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

John

於 2023 年 12 月住了 2 晚
Assistant Hotel Manager 於 2023年12月9日回覆
Dear John,Thank you for sharing your experience at Haven Glebe! We are delighted to learn that your stay met your expectations. Providing exceptional service is our top priority, and it's gratifying to hear that our efforts have resonated with you. If there is anything more we can do to enhance your future visits, please let us know. We look forward to welcoming you back for another outstanding stay.Best regards,Junsuk LeeHaven Glebe

4/10 不太好

Ronit

商務旅客
不喜歡:整潔度和設施服務
Why I did not receive the cup upgrade, also the room smelled terrible and sheet had a creepy stain.
於 2023 年 12 月住了 1 晚
Assistant Hotel Manager 於 2023年12月9日回覆
Dear Ronit,Thank you for taking the time to share your feedback regarding your recent stay at Haven Glebe. We sincerely apologize for any inconvenience you experienced.We are genuinely sorry to hear about the issues you encountered, including the room odor and the condition of the sheets. This does not reflect our usual standards, and we will investigate the matter promptly to address and rectify it. Additionally, we regret any confusion regarding the upgrade, We couldn't upgrade your room because the room type you've booked was already one of our best room type.Your comfort is our top priority, and we appreciate your bringing these matters to our attention. If there's anything else you'd like to share or discuss, please feel free to contact us directly.We value your patronage and hope to have the opportunity to restore your confidence in us during a future stay.Kind regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Garry

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable bed. Friendly staff.
於 2023 年 12 月住了 1 晚
Assistant Hotel Manager 於 2023年12月9日回覆
Dear Garry,Thank you for taking the time to share your positive experience at Haven Glebe. We're delighted to hear that you found our beds comfortable and our staff friendly. Providing a cozy and welcoming environment is at the heart of our commitment to guest satisfaction.Your feedback motivates us to maintain the high standards that we strive for in terms of comfort and service. If there are any specific aspects you particularly enjoyed or if there are areas where we can further enhance your experience, please do let us know.It was our pleasure to host you, and we look forward to welcoming you back for another enjoyable stay.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Scott

於 2023 年 12 月住了 1 晚
Assistant Hotel Manager 於 2023年12月7日回覆
Dear Scott,Thank you for your perfect score and wonderful feedback! We're delighted to hear that you had an exceptional experience at Haven Glebe. Our team strives to create memorable stays, and we're thrilled to know we hit the mark for you. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear them. We look forward to welcoming you back for another outstanding stay.Best regards,Junsuk LeeHaven Glebe

10/10 有夠讚

Suzanne

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Great location many great places to eat and beautiful walks around harbour and through the streets It would be good if there were more hooks in the bathroom and more space to put toiletries. Would stay there again.
於 2023 年 11 月住了 1 晚
Assistant Hotel Manager 於 2023年12月7日回覆
Dear Suzanne,Thank you for choosing Haven Glebe and sharing your positive experience. We're thrilled you enjoyed the fantastic location and the nearby attractions.We appreciate your suggestion regarding bathroom amenities and storage space. It's valuable feedback that will be considered as we continue to enhance our facilities.Excitingly, we're planning renovations, including improvements to the bathrooms and rooms, starting next year. Your insights contribute to our commitment to providing an even better experience for our guests.We hope to have the pleasure of welcoming you back to Haven Glebe soon. If you have any more recommendations or requests, please feel free to share them.Best regards,Junsuk LeeHaven Glebe