瑞士別墅

「My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests.」

「The location is beautiful, right by the lake and there is BBQ, garden, all cooking utensils etc! Probably need 2 more drinking mugs and we can’t find any ironing facilities! The shower room needs a shelf or cupboard to put things on but all in all, we are very happy and thank you for letting us stay! 」