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"Was a lovely stay Marina the receptionist was lovely. Only complaint was shower a bit temperamental with the heat "

"Good room. Excellent value."

"The recently refurbished (I understand) room was a generous size, and bed was enormous and comfortable. The view over the square was great, but this meant a few noise issues from passers by at kicking out time. The walk in shower was clean but lack of shelving for shower gel and shampoo seemed like an oversight. "

"The hotel was lovely but the swimming pool was small and there were children splashing around the who time so not very relaxing. The waitresses for the meals are not very efficient. We had to wait a long time for our order to be taken. At breakfast, the food was not replenished and it was difficult to find someone to take orders from the kitchen."

"Poor customer service, so difficult to get hold of reception, needed to make a change to my booking, was unable to get through and ended up loosing my money due to hotel not answering the phone. Really poor"

"Noisy, people running around outside the rooms til late. Room signs not correct confusion"

"This was definitely a step above the average city centre hotel. Friendly, helpful staff, clean, comfortable room, and great breakfast including a cooked option which was prepared individually. A nice touch to provide a quality bar of chocolate, and some drinks in the room."

"Arrived to be greeted by a group standing in the front entrance smoking weed. No one from the hotel asked them to simple move a few meters so all areivedcdidnt have to walk through it. Was woken up by dealing going on at 02:15am outside my door. There meals overall are not cheap, but the cheapest option at my point of stay was roughly £12 - but they then charge you £7 to bring it 1 floor which isn’t really 4* service. £6 to park your car a day and no guarantee of a space. The staff were always polite - but that only masks the reality here on somewhere more 2* with 4* prices "

"helpful staff as always. the hotel had a lovely open feeling to it."