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Holiday Inn Express & Suites Sweetwater by IHG

2.5 star property
Travelers start their day with a hearty breakfast at this countryside retreat, then relax by the pool or catch up on work in the business center

Choose dates to view prices

Holiday Inn Express & Suites Sweetwater offers a tranquil escape in rural surroundings. Guests enjoy free breakfast, a fitness center, and a pool with sun loungers. The hotel provides WiFi and attentive staff to assist with any needs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is NT$3,483
NT$4,136 total
includes taxes & fees
Mar 29 - Mar 30

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Standard Room, 1 King Bed with Sofa bed, Refrigerator | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, Multiple Beds, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, Multiple Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Refrigerator

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Sweetwater, Holiday Inn Express & Suites Sweetwater by IHG is in a rural area. Springbrook Golf and Country Club and Ingleside Tennis Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Engleman Park and Sweetwater Duck Park. Visit our Sweetwater travel guide
Map
1116 Highway 68, I-75, Exit 60, Sweetwater, TN, 37874

What's nearby

  • Engleman Park
    5 min drive - 4.7 km
  • Sweetwater Duck Park
    5 min drive - 7.1 km
  • Sweetwater Public Library
    6 min drive - 6.7 km
  • Sweetwater Hospital
    6 min drive - 6.4 km
  • Friendship Park
    6 min drive - 7.0 km

Getting around

  • McGhee Tyson Airport (TYS)
    48 min drive

Restaurants

  • Circle K
    7 min walk
  • Fat Hat's Grill
    7 min drive
  • Wendy's
    4 min drive
  • McDonald's
    14 min walk
  • Scooter’s Coffee
    4 min drive

About this property

Holiday Inn Express & Suites Sweetwater by IHG

Hotel in a rural location
At Holiday Inn Express & Suites Sweetwater by IHG, you can look forward to free breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, a TV in the lobby, and a 24-hour front desk
  • A vending machine, 1 meeting room, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 71 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 35-inch LED TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

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The price is NT$2,770
NT$3,289 total
includes taxes & fees
Apr 21 - Apr 22
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater

Frequently asked questions

Is Holiday Inn Express & Suites Sweetwater by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express & Suites Sweetwater by IHG?

As of 2026/3/28, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Sweetwater by IHG on 2026/3/29 start from NT$3,483, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Sweetwater by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Sweetwater by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Sweetwater by IHG located?

Situated in a rural location, this hotel is within 6 mi (10 km) of Engleman Park, Sweetwater Hospital, and Sweetwater Duck Park. Sweetwater Public Library and Friendship Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Sweetwater by IHG Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 208 out of 539 reviews
Rating 8 - Good. 133 out of 539 reviews
Rating 6 - Okay. 86 out of 539 reviews
Rating 4 - Poor. 57 out of 539 reviews
Rating 2 - Terrible. 55 out of 539 reviews

Reviews

Verified

4/10 Poor

tim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For 3 days, A/C was very loud. Ice machine out of order. Pool out of order. Gym out of order. Water dispenser out of order. Sticky residue on room floors. Staff stared at us when in view of them - creepy. Definitely not worth the $.
Like this from day 1 to day 3 when I left.
Didn’t see a reason.
The pool was a deciding factor. What a letdown.
It’s water, how can it be out of order?
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean, i always check natresses since i have a bad experience with bed bugs that being said the matresses were well protected, clean and looked new. Staff was amazing and helpful, they knew we had a long trip ahead and let us take snacks even offer to bring more out if we did not have enough available to us. Check out was fast, it was a perfect rest stop for two long days of driving, we are very satisfied with the hotel def. Will add it as one of our stops for the next trip. Breakfast was good :) lots of choices and included for the price we would have paid at a different hotel without breakfast.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Mark

Disliked: Amenities
The staff was courteous. The pool was not available for use which was very disappointing for our grandson.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good breakfast.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Worst bed at a holiday inn express award goes to sweetwater. Was like sleeping on a rock. A clean rock but still a rock. The rest of the hotel gets 5 stars from me. But i just cant get past the bed.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Michael

The room requested w
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Julie

Disliked: Property conditions & facilities
The motel needs serious updating. Floors in elevator were all chipped rooms looked aged
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Frances

Disliked: Property conditions & facilities
Out dated and over priced. Do not recommend.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Debra

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Rooms need update. Staff great.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Linda

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025
Verified

6/10 Okay

James

Liked: Staff & service, amenities
The room was not very clean. The sofa bed that we needed for two small children, did not have sheets. Pillows, or blankets. Bathroom had mold damage.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

B

Disliked: Cleanliness, amenities, property conditions & facilities
The whole room smells of old urine,the hallways carpet is absolutely disgusting and the breakfast cook handles the bacon with her bare hands Customers wait behind employees filling take home plates and actually grabbed biscuits to eat with their bare hands after they were set out for customers,the Manager was inept and nobody deserves to have to stay here.Mold in the shower and all amenities were closed.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
We had a leaky drip in the tub that was annoying. The room had a fly and other flying insects that got in my coffee. You could hear people above and outside your room at all hours. The breakfast didn't even have waffles and it was just sub-par food. I will not return. The pool was closed. This hotel could use an upgrade. It is worn looking, old and things just don't work.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Nichole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold/mildew on walls/ceiling in bathroom and in bedroom. Everything was damp and mildewy smelling. We both woke up feeling the effects from sleeping in these conditions. Tub wouldn't drain as we showered. Very disgusted that the IHG brand would find this acceptable. Its what i would expect for a $60/nt room (have stayed in that) and just the night before we paid the same amt at another IHG Holiday Inn Express near Knoxville that was fabulous!! Too disgusted to eat breakfast there so no reviews on the food or breakfast area.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Elmer

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very pricey for conditions and amenities. Pool closed and has been maybe since covid. Sparse on breakfast compared to other Holiday inns. Have been members for 30+ years and will not stay at this location again.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was clean but hotel desk clerks didnt know what they was doing. There was one boy that was very helpful and i made the bed as i was sick. Wife got locked out of the room and the maids would not let her in said they was not allowed so she was stuck outside the hallway and her nightgown
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It speaks volumes when it’s been a few years since you’ve stayed and the staff memeber that checked me in still remembered us. Goes to show you speak kindness everywhere you go!
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Timothy

Disliked: Cleanliness, property conditions & facilities
I recently stayed at this hotel with my family, and unfortunately, our experience was far from what we had hoped for. We checked in at 3:30 AM, excited to spend some quality time together, but things took a turn when we discovered some serious issues in one of the rooms. Upon waking up, I received a call from my son’s family in the other room, informing me that they had found mold in their bathroom, complete with a mushroom growing out of it. I rushed over to take a photo to address the situation with the front desk. However, I was disappointed to learn that they couldn’t assist us directly and that I would need to contact the General Manager myself. This was frustrating, especially considering the health concerns involved. To make matters worse, while my family was gathering their things to move to my room, my 15-month-old grandchild found a tobacco spit bottle under the chair. As a grandparent, it was alarming to see such a hazardous item in a space meant for families. While I only had a minor issue with a dripping tub spout in my room, the overall experience left a lot to be desired. Cleanliness and safety should be top priorities in any hotel, especially when accommodating families. I hope the management takes these concerns seriously and addresses them promptly for future guests. I believe in giving feedback to help improve services, and I truly hope that this hotel can enhance their standards for cleanliness and guest safety.
Mold from room 219 picture taken on 08/30/2025
Stayed 1 night in Aug 2025
Verified

4/10 Poor

James H

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was undergoing exterior painting which is a good thing, but it added another layer of grittiness to an already dated and grungy hotel. Our room was extremely humid which made the sheets feel damp and gave the room a dank smell. It even caused a wall lamp to get rusty. The furnishings were very worn. The bathroom sink faucet was water stained and there was a long black hair on the countertop—all of us have short grey hair. As soon as we woke up, we just wanted to get out of there so we skip breakfast so we cannot give a review of that. Overall it was disappointing!
Bathroom sink fixture
Dresser
Bathroom sink faucet
Windows covered for painting
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Ted

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room was Excessively Humid

Third stay at this property in the prior five months. First two stays were slightly above average and acceptable. This stay, though, will be our last at this property. When entering the room, it was extremely humid while cool. There was even a dehumidifier in the hallway just outside our door...we should have unplugged it and moved it into our room. The carpet was moist, resulting in our socks having to be thrown away due to the stains when first walking around the room...then we wore our shoes. The sheets were even slightly moist. Was told no other rooms available and no offer to adjust our rate was provided because we had pre-paid for two nights. Other issues include floor in bathroom very poor and would sink a good 1/2 inch with entering. Sink stopper broken, carpet snagged, and foot bench in front of couch was in terrible condition. Ultimately, we left after one night, forfeited our second night's payment (pre-paid). Additionally, the pool has been closed for cleaning or maintenance during all three stays. This stay, though, I had to initial a form notifying me that the pool was closed. The one positive thing with this trip along with the prior two was the breakfast. Although this isn't enough to salvage our business. This property is not a good example of most Holiday Inn Express locations.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Donna

Upon entry, the entire place smells damp, musty, almost moldy. Pool and fitness facility were a
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Jaime

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend staying here. While some of the property has been updated, other parts haven't and were dirty and the rooms/building did not have a pleasant smell. Carpets in the hallways, especially the third floor were really bad.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Place is in rough shape

Staff was very nice. However, this location seems to be in very poor condition. Everything made of metal was rusty. The air conditioner in the room barely worked poorly and the room smelled moldy. The hotel pool and gym were not available for use (we had to sign a waiver?! they didn't tell us about these facilities being out until we arrived). None of the ice machines worked except on one floor. That said, the staff were friendly and seemed to do their best to keep the facility clean to the best of their ability.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Haley

Liked: Property conditions & facilities
Disliked: Amenities
The staff was great but my chikdren were highly upset when we checked in and were told the pool would be closed the duration of our stay as well as the fitness center.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
First woman who greeted us at 2:10 pm was abrupt. Said she could not let us “on the floor” while housekeeping were still there.” Had to unlock lobby restrooms for our use. Upon our return to check in (after 3 pm), room 210 smelled badly of mustiness, and furniture was torn and very worn. Breakfast staff served wearing a bathrobe, and pool was closed “for daily cleaning” the entire 3 days we were there.
Furniture in room.
Stayed 2 nights in Jun 2025