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Reviews of Surfside Beach Oceanfront Hotel

3 out of 5
Surfside Beach Oceanfront Hotel
15 S Ocean Blvd, Surfside Beach, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 780 out of 1086 reviews" "
Rating 8 - Good. 213 out of 1086 reviews" "
Rating 6 - Okay. 51 out of 1086 reviews" "
Rating 4 - Poor. 23 out of 1086 reviews" "
Rating 2 - Terrible. 19 out of 1086 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in the best location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our daughter goes to college at CCU. And we stay here every time we come visit her. Hands down a great place. We will be back in August again to move her back in and we will be dtaying here for sure
Stayed 2 nights in Apr 2024
Response from Lori P on 2024/4/29
Dear Jason, We are thrilled that we are your go-to place when visiting your daughter at CCU. We can't wait to see you again over the next several years during your families college journey. See you in August!

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay can't say nothing bad about it Will come bask
Stayed 2 nights in Apr 2024
Response from Lori P on 2024/4/29
Dear Allison, It is wonderful to hear that you enjoyed your stay with us. Can't wait to see you on your next visit to the area!

4/10 Poor

Allan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No amendies. Offer some breakfast items. Noisy air conditioner. Filthy carpeting in room. Hard working grounds worker. Alway busy doing something on the grounds....keeping it neat.
Stayed 7 nights in Apr 2024
Response from Lori P on 2024/4/29
Dear Allan, Thank you for staying with us. We have a great staff, thank you for acknowledging their hard work!

10/10 Excellent

Susan

Traveled with family
Only place we stay when visiting our CCU student.
Stayed 3 nights in Apr 2024
Response from Lori P on 2024/4/29
Dear Susan, We love that we are your "Home away from Home" when you visit your kids at college! We love our CCU families. Can't wait to see you again in the fall!

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly clean area. Restaurants right there. Felt extremely safe as a mom traveling with her young children. I will definitely come back.
Stayed 1 night in Apr 2024
Response from Lori P on 2024/4/26
Dear Jackie, Thank you for the review! It is great to hear that you felt safe and comfortable at our property and in the local area. Come back to see us again on your next visit to our area.

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right on the beach! It has a pool and a hot tub as well. There is a "grab and go" snack area in the lobby with self check-out. Each room has a view of the beach and ocean. The Surfside Pier is a stone's throw away. There are many dining options and a retail store nearby. The rooms are on the small side, and they have been recently updated.
Stayed 4 nights in Apr 2024
Response from Lori P on 2024/4/26
Dear Sandra, Thank you for the great review! It is wonderful to hear that you enjoyed your stay and the local area. Come back to see us again on your next visit to Surfside Beach, SC.

10/10 Excellent

Kaylee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice, coffee is delicious and they offer pack and plays!
Stayed 1 night in Mar 2024
Response from Lori P on 2024/4/24
Dear Kaylee, Thank you for the great review! It is wonderful to hear that you enjoyed the complimentary coffee and we were able to assist with the pack n play. Come back to see us again on your next visit to our area.

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right next to the beach, six restaurants in walking distance. Everyone was extremely nice.
Stayed 2 nights in Apr 2024
Response from Lori P on 2024/4/24
Dear Jamie, It is wonderful to hear that you enjoyed your stay with us and the local area. Come back to see us again on your next beach getaway!

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always liked the front parking lot. It was ready the day we left. So , we can use it next time.
Stayed 3 nights in Apr 2024
Response from Lori P on 2024/4/22
Dear Sara, Thank you for the great review! We appreciate your loyalty and we look forward to seeing you on your next visit to Surfside!

10/10 Excellent

Ja'Keima

Stayed 2 nights in Apr 2024
Response from Lori P on 2024/4/17
Dear Ja'Keima, Thank you for the "5" star review! We hope you had a fantastic time while visiting the area. Come back to see us again soon!

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lori P on 2024/4/15
Dear Ryan, Unfortunately you did not meet our minimum age requirements to stay at our property. Please make sure to read hotel policies before you book.

8/10 Good

Michael, Holly Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lori P on 2024/4/12
Dear Michael, Thank you for the great review! We hope you enjoyed your stay and the local area. Come back to see us again on your next beach getaway!

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of restaurants nearby. The hotel was beautiful and very clean. Decorated beautifully!
Stayed 1 night in Apr 2024
Response from Lori P on 2024/4/12
Dear K, Thank you for the awesome review! We are thrilled that you loved the property and the local area. Please come back to visit on your next beach vacation!

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotell was great! Beautiful location. Many dining options. Will definitely return!!
Stayed 4 nights in Apr 2024
Response from Lori P on 2024/4/12
Dear Hope, It is wonderful to hear that you enjoyed the location and local eateries just steps from the hotel. We can't wait to have you back! See you soon!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with this property, only minor complaint is slow elevator and only two to use. The hotel staff was nice, professional and courteous; building was clean and cozy; cleaning staff was quick and friendly. The area was very walkable and clean as well, restaurants were good, bar across was a bit loud, but not problematic. We would use this hotel again.
Stayed 2 nights in Apr 2024
Response from Lori P on 2024/4/12
Dear Andrew, Thank you for the 5 star review! It is great to hear that you enjoyed your stay and the local area. Come back to see us again on your next beach getaway!

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotels should be this good ...no flaws in my opinion
Stayed 1 night in Apr 2024
Response from Lori P on 2024/4/12
Dear James, Thank you for the high praise! Our staff works very hard to make our property stand out and we are thrilled that you recognized their hard work. We hope to see you soon on your next beach vacation!

10/10 Excellent

Christina

Traveled with partner
Liked: Staff & service, property conditions & facilities
The location and room was perfect. Definitely would stay here again!
Stayed 2 nights in Apr 2024
Response from Lori P on 2024/4/8
Dear Christina, We are pleased that you enjoyed your stay and our wonderful location next to the new pier! We can't wait to see you on you next trip to the area.

10/10 Excellent

Dustin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lori P on 2024/4/8
Dear Dustin, Thank you for the awesome review! Come back to see us again soon!

10/10 Excellent

Michelle

Traveled with group
Walked out to beach and great restaurants within walking distance.
Stayed 3 nights in Mar 2024
Response from Lori P on 2024/4/8
Dear Michelle, That you for the great review! We are thrilled that you enjoyed the location walking distance to the local eateries. Come back to stay with us again on your next beach vacation!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2024
Response from Lori P on 2024/4/8
Dear Jenny, We are so pleased that you had a wonderful experience while visiting the area. Come back to see us again soon!

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Mar 2024
Response from Lori P on 2024/4/8
Carmine, We are thrilled that you enjoyed your stay and the local area. Come back to see us again on your next beach getaway!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed before and was impressed with all the new upgrades.
Stayed 1 night in Mar 2024
Response from Lori P on 2024/4/8
Dear Brenda, Thank you for being a repeat guest! We appreciate you choosing us for your beach getaways! Come back to see us again soon!

10/10 Excellent

Denzel, Orangeburg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the beach was a major plus!
Stayed 3 nights in Apr 2024
Response from Lori P on 2024/4/8
Dear Denzel, We are thrilled that you had a great visit to the beach and that it was easily accessible. Come back to stay with us again on your next beach vacation!

10/10 Excellent

Felita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Lori P on 2024/4/8
Dear Felita, Thank you for the awesome review! We hope you had a fantastic stay and we invite you will come stay with us again on your next beach getaway!

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location and easy parking. Staff was very friendly and accommodating.
Stayed 2 nights in Mar 2024
Response from Lori P on 2024/4/3
Dear Kelley,Thank you for the great review! We are thrilled that you loved the location and that our staff was accommodating. Come back to see us again on your next beach getaway!

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If Myrtle Beach is a little too much then this place is perfect. Clean, quiet, and affordable. Also, there are PLENTY of dining options only a few feet from the hotel. This was my 2nd stay and I loved it.
Stayed 3 nights in Mar 2024
Response from Lori P on 2024/4/3
Dear Jonathan, Thank you for the great review! It is wonderful to hear that you enjoyed your stay and the local area. Come back to see us again on your next beach getaway!

10/10 Excellent

Mari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easter weekend 2024 so happy at surfside. Clean fantastic location on beautiful beach. Had room with little balcony and two chairs looking at ocean. Coffee in morning. Bought food and put in fridge so we had our breakfast. Too cold to go swimming but very nice to walk on beach. The woman at the desk named Cindi was the most gracious warmest hotel employee we have ever met. Central in Myrtle beach so we played golf courses south but also very close to airport. Definitely coming again.
Stayed 4 nights in Mar 2024
Response from Lori P on 2024/4/1
Dear Mari, It is wonderful to hear that you enjoyed our wonderful hotel and location in the heart of Surfside Beach! There is so much to do in our area. Come back to see us again on your next beach getaway!

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again! One of best hotels I’ve stayed at here and I’m very picky.
Stayed 1 night in Mar 2024
Response from Lori P on 2024/4/1
Dear Tiffany, Thank you for your review! I am happy that we exceeded your expectations! Please come back to see us again on your next visit to the Surfside area.

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean right next to the new pier. Convenient.
Stayed 4 nights in Mar 2024
Response from Lori P on 2024/3/28
Dear Virginia, Thank you for the great review. We have a great location right next to the new pier. Come back to stay with us again on your next beach getaway!

8/10 Good

Kathryn A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked almost everything except both mattresses in our room. Both were uncomfortable and in need of replacement.
Stayed 5 nights in Mar 2024
Response from Lori P on 2024/3/28
Dear Kathryn, Thank you for your review. I will make note about the mattresses and we will have them replaced if they are defective.

8/10 Good

Fred, Sterling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean. Great location
Stayed 2 nights in Mar 2024
Response from Lori P on 2024/3/26
Dear Fred,Thank you for the great review! We are thrilled that you enjoyed your stay and our great location. Come back to see us again soon!

10/10 Excellent

Heather

Traveled with family
Liked: Amenities
Fun area, right beside pier. Staff super friendly and welcoming.
Stayed 1 night in Mar 2024
Response from Lori P on 2024/3/26
Dear Heather,It is wonderful to hear that you had an awesome stay and that our staff made your experience a memorable one. Come back to see us again soon!

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with views of the ocean.
Stayed 1 night in Mar 2024
Response from Lori P on 2024/3/26
Dear Stephanie,It is wonderful to hear that you enjoyed our great location and local area. Come back to see us again on your next beach vacation.

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, safe, and conveniently located right on the beach at the pier!
Stayed 2 nights in Mar 2024
Response from Lori P on 2024/3/26
Hi Emily,Thank you for the "Five" star review. It is great to hear that you found our property clean & safe and that you loved the location on the beach next to the new pier. Come back to stay with us again soon!

10/10 Excellent

Hope

Traveled with family
Very clean and nice!
Stayed 1 night in Mar 2024
Response from Lori P on 2024/3/26
Hi Hope,Thank you for the wonderful review! We are pleased that you found our hotel very clean and nice. Please come back to stay with us again on your next beach getaway!

10/10 Excellent

Roxi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area around the hotel. Felt like I was transported back in time. Great food, great atmosphere and beautiful scenery.
Stayed 2 nights in Mar 2024
Response from Lori P on 2024/3/21
Dear Roxi, We are thrilled that you enjoyed your stay and the local area. Come back to see us again on your next beach getaway.

8/10 Good

Richard J

Stayed 2 nights in Mar 2024
Response from Lori P on 2024/4/8
Dear Richard, Thank you for staying with us! We hope you enjoyed your stay! Come back to see us again soon!

6/10 Okay

James

Liked: Cleanliness, staff & service
Staff is excellent, great security elevator clean rooms. For me, the less than excellent aspects were the hot tub was not working and there was no continental breakfast. They did have a coffee bar but the coffee was very weak.
Stayed 3 nights in Mar 2024
Response from Lori P on 2024/3/14
Dear James, Thank you for your review. We apologize that the hot tub was under repair during your stay. We do have an excellent staff and thank you for recognizing that.

10/10 Excellent

Dj

Got upgraded to a room with a balcony up on the top floor. The room and view was amazing!
Stayed 2 nights in Mar 2024
Response from Lori P on 2024/3/12
Dear DJ, It is great to hear that you enjoyed your stay and that we were able to get you into a balcony room so that you could enjoy the view. Come back to see us again on your next beach getaway!

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully updated. Aesthetically pleasing. Very, very clean. Super friendly staff. Six restaurants within walking distance. Our room had a mini fridge, microwave, coffee pot, toiletry items, plenty of towels. Carpet/flooring, bedding, bathroom, all extremely clean. Elevator and hallways very clean. We will be back.
Stayed 1 night in Mar 2024
Response from Lori P on 2024/3/12
Dear Stephanie,We are so please that you enjoyed your stay and the local area. We can't wait to see you again on your next visit to the area.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Lori P on 2024/3/12
Dear Christina, Thank you for the great review! We hope you had a fantastic time while visiting the area and we can't wait to have you back!

10/10 Excellent

Angela M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and up to date!
Stayed 2 nights in Feb 2024
Response from Lori P on 2024/3/4
Dear Angela, Thank you for the great review! It is great to hear that you enjoyed your stay and the local area. Come back to see us again soon!

10/10 Excellent

Darnell

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay as always!! Thank you...
Stayed 2 nights in Feb 2024
Response from Lori P on 2024/2/26
Dear Darnell, We are so happy that you had another enjoyable stay at our property. Come back to see us again soon!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the balcony. Problem is not limited to this hotel as it seems balconies near or at Myrtle Beach is strictly for smoking weed so if the smell annoys you, go for a room without a balcony. Personally I'll never rent a balcony room again in Myrtle.
Stayed 1 night in Feb 2024
Response from Lori P on 2024/2/26
Dear John, It is great to hear that you enjoyed your stay at our wonderful property nestled in the heart of Surfside Beach. We hope to see you again soon!

10/10 Excellent

Jaquisa

Stayed 1 night in Feb 2024
Response from Lori P on 2024/3/21
Dear Jaquisa, Thank you for the awesome review! We hope you enjoyed your stay with us and the local eateries. Come back to see us again on your next beach getaway!

8/10 Good

Mary, New Smyrna Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely consider staying here again when in Surfside
Stayed 4 nights in Feb 2024
Response from Lori P on 2024/2/26
Dear Mary, We hope that you enjoyed your stay with us and that you will return to Surfside for your next beach getaway!

10/10 Excellent

Angela

Stayed 1 night in Feb 2024
Response from Lori P on 2024/3/21
Dear Angela, Thank you for the great review! It is great to hear that you enjoyed your stay and the local area. Come back to see us again soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated room. Beautiful beach view and easy access. Very central
Stayed 2 nights in Feb 2024
Response from Lori P on 2024/2/19
Dear Lauren, Thank you for the great review! We are pleased that you enjoyed your stay and the local area. Come back to see us again soon!

10/10 Excellent

Kassie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times now and each time has been wonderful. Rooms are always clean, staff is friendly and love that the ocean is right at the hotel. Lots of local dining options also.
Stayed 2 nights in Feb 2024
Response from Lori P on 2024/2/15
Dear Kassie, Thank you for staying with us when you visit our local area. It is wonderful to hear that you enjoy the hotel and the local eateries. Come back to see us again soon!