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Mercure Surabaya Grand Miram

Property class: 4

Choose dates to view prices

Take advantage of a grocery/convenience store, a free daily manager's reception, and a terrace at Mercure Surabaya Grand Miram. Treat yourself to reflexology, a hot stone massage, or a facial at Vouse, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$792
NT$959 total
includes taxes & fees
Sep 12 - Sep 13

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a desk with a laptop, a chair, and a hanging chair.

Classic Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View (Classic)

Premium bedding, minibar (free items), in-room safe, desk

Superior Room, 2 Twin Beds, City View (Classic)

  • 257 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, minibar (free items), in-room safe, desk

Deluxe Suite, 1 King Bed

  • 516 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Privilege King Room, City View - 1 king size bed

A hotel room with a large bed, a desk, a chair, a small table, and a large window with a city view.

Privilege King Room, City View - 1 king size bed

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Luxe King, Ideal for Family - 1 king size bed

Privilege Luxe King, Ideal for Family - 1 king size bed | Premium bedding, minibar (free items), in-room safe, desk

Privilege Luxe King, Ideal for Family - 1 king size bed

  • 342 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Luxe Twin, Ideal for Family - 2 single beds

Premium bedding, minibar (free items), in-room safe, desk

Privilege Luxe Twin, Ideal for Family - 2 single beds

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Premium bedding, minibar (free items), in-room safe, desk

Classic Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View (Classic)

A modern hotel room with a large bed, a desk with a laptop, a chair, and a hanging chair.

Superior Room, 1 King Bed, City View (Classic)

  • 257 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a view of the city, and a decorative wall piece.

Privilege, Suite, 1 King Bed with Sofa bed

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Twin Room, 2 Twin Beds, City View

Privilege, Twin Room, 2 Twin Beds, City View | Premium bedding, minibar (free items), in-room safe, desk

Privilege, Twin Room, 2 Twin Beds, City View

  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Suite Room, Ideal for Family - 1 king size bed

Studio Suite Room, Ideal for Family - 1 king size bed | Premium bedding, minibar (free items), in-room safe, desk

Studio Suite Room, Ideal for Family - 1 king size bed

  • 514 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi
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About the neighborhood

Located in Surabaya, Mercure Surabaya Grand Miram is in the city center. Pakuwon Mall and Surabaya Town Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Korea Park and Taman Bungkul. Traveling with kids? Consider Taman Hiburan Rakyat, or check out an event or a game at Lapangan Thor Stadium. Spend some time exploring the area's activities, including golfing. Visit our Surabaya travel guide
Map
Jl Raya Darmo 68 - 78, Surabaya, East Java, 60189

What's nearby

  • Taman Bungkul
    7 min walk - 0.7 km
  • House of Sampoerna
    11 min walk - 1.0 km
  • Lapangan Thor Stadium
    14 min walk - 1.2 km
  • Surabaya Zoo
    15 min walk - 1.3 km
  • Surabaya Town Square
    2 min drive - 1.7 km

Getting around

  • Surabaya Gubeng Station
    13 min drive
  • Ngagel Station
    18 min walk
  • Surabaya (SUB-Juanda)
    36 min drive

Restaurants

  • Xiang Jia Kopitiam
    4 min walk
  • McDonald's
    6 min walk
  • Pulau Sentosa, Seafood Market
    1 min walk
  • Unsur Coffee
    6 min walk
  • Warung Bebek Mbak Roh
    5 min walk

About this property

Mercure Surabaya Grand Miram

  • Upscale family-friendly hotel in the business district
  • You can look forward to a grocery/convenience store, a free daily manager's reception, and a terrace at Mercure Surabaya Grand Miram. Treat yourself to reflexology, a hot stone massage, or a facial at Vouse, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with free cabanas and sun loungers
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), bike rentals, and RV/bus/truck parking
    • A roundtrip airport shuttle (surcharge), express check-out, and multilingual staff
  • Room features
  • All 257 rooms include comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like premium bedding and air conditioning.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • LED TVs with cable channels
    • Wardrobes/closets, a personal chef, and refrigerators

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NT$1,073 total
includes taxes & fees
Sep 2 - Sep 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 158,000 for adults and IDR 79,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coffee Cafe
  • Ebisu
  • Lan Hua Chinese Restoran
  • Trimurti Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 158000 for adults and IDR 79000 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one way)
  • Valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9120204730152

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mercure Surabaya Grand Miram have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Surabaya Grand Miram?

As of 2026/8/18, prices found for a 1-night stay for 2 adults at Mercure Surabaya Grand Miram on 2026/9/12 start from NT$792, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Surabaya Grand Miram pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Surabaya Grand Miram?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Mercure Surabaya Grand Miram?

Check-out is at noon.

Does Mercure Surabaya Grand Miram provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 220000 per vehicle applies.

Where is Mercure Surabaya Grand Miram located?

This family-friendly Surabaya hotel is located in the business district, within a 10-minute walk of Korea Park and Taman Bungkul. Surabaya Town Square and House of Sampoerna are also within 1 mi (2 km). Ngagel Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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