In the heart of Surabaya, Bonnet Hotel offers a tranquil retreat with shopping on site and international cuisine at its two restaurants. Treat yourself to a rejuvenating massage at the spa or unwind in the garden, while staying connected with free in-room WiFi.
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately IDR 65000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Bonnet Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Bonnet Hotel?
As of 2026/5/21, prices found for a 1-night stay for 2 adults at Bonnet Hotel on 2026/5/23 start from NT$591, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Bonnet Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Bonnet Hotel?
Check-out is at noon.
Where is Bonnet Hotel located?
Located in Gubeng, this spa hotel is within 3 mi (5 km) of Galaxy Mall, Surabaya Plaza Shopping Mall, and Grand City Surabaya. Tunjungan Plaza and Surabaya Town Square are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Location
8.0
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 6 out of 22 reviews
10 - Excellent
6
Rating 8 - Good. 9 out of 22 reviews
8 - Good
9
Rating 6 - Okay. 5 out of 22 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 22 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 22 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Yuni
2025/12/21
Liked: Cleanliness, staff & service, amenities
Strategis utk tamu luar kota dan dikelilingi resto legendaris.
They gave us a room without Windows. Probably the least valuable room, because we purchased online via Hotels.com
They prioritise guests who pay more. The room is just at the back of the dining (breakfast) area.
Breakfast has not so much variations...
Good & convenient location. Lot's of restaurants, food, around hotel.
JONATHAN W B
Stayed 3 nights in Aug 2017
Verified
4/10 Poor
Charles
2017/7/8
Disliked: Cleanliness, staff & service
Breakfast terburuk selama menginap di hotel
1. Breakfast dengan menu & pelayanan yang super mengecewakan. Pilihan makanan sangat sedikit, refill makanan yg habis harus menunggu 30 menit, jam 9.15 saya dan orang tua turun breakfast, semua makanan sudah dalam kondisi kosong dan masih menunggu refill. Sehingga saya terpaksa berebutan mengambil sisa buah dengan tamu lain di waktu yang sama, karena hanya buah yang tersedia.
2. Sprei dan selimut tidak pernah diganti di 3 malam pertama menginap saya. Sehingga saya harus mengingatkan housekeeping terlebih dahulu untuk menggantinya.
3. Seharusnya hotel memberikan pilihan harga kamar & tanpa breakfast, karena untuk harga paket kamar + breakfast adalah sia-sia.
kamar rada kecil, namun bersih, sayang resepsionisnya (cowok) kurang ramah. alat mandi ada cuman sandal hrs minta dulu..
Verified traveler
Verified
8/10 Good
Roel
2016/9/16
Liked: Cleanliness, staff & service, room comfort
Voor de prijs een redelijk hotel.
Gunstige gelegen wat eet gelegenheden betreft onder het hotel is een supermarkt gevestigd die een zeer ruim aanbod heeft.
Enige minpunt voor ons was dat er geen koelkastje op de kamer aanwezig was.
Was there for a 2 night business trip. Room was ok for the price but shelving or cardboard space was very lacking. Maybe management can look into that.
Location has many nice restaurants within walking distance and there is a large supermarket downstairs. Convenient in that sense.
But it does take about an hour to get to the airport from hotel.
Verified traveler
Verified
6/10 Okay
Ken
2016/7/25
Liked: Cleanliness, staff & service
A clean budget hotel.
Ken
Verified
6/10 Okay
Dony
2016/5/30
Liked: Cleanliness, room comfort
oke lah! Untuk short visit dan kunjungi keluarga
semuanya pas, sayang tidak ada kulkas di dalam kamar dan bad luck karena kamar di samping resto yang malamnya dipake untuk pesta ultah malam itu.