「Very nice hotel
Spacious room with balcony
A bit far away from the train station, yet the hotel provides shuttle for us to the hotel
Breakfast also tastes good」
「Overall the hotel room is exceptional, clean and well designed. Our room has a balcony and a nice Mountain View. They also serve tea/ snacks at 5-6pm and breakfast is really delicious with a large variety of choices. The staff at breakfast were great. The only disappointing moment was at check in: we were lead by Google maps to walk from train station 5min to an entrance of the hotel, at 5:15pm, and turned out it was locked. So we pressed the bell but after almost 10min no one answered. We saw...
「Great view at the balcony (can see Matterhorn).
Nice staff. The male receptionist provided information about Gornergrat to me and reminded me to bring the jacket. =)」
「Alagna Mountain Resort & SPA provides nice facility and exceptionally friendly staff. Serving delicious breakfast and dinner on site and offer complementary activities scheduled at the hotel and around the village Excellent recommendations on activities and restaurant.」
「There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price.
Wellness' facilities are top level, with a great pool and spa.
Very highly recommended!!
」
"The hotel design was beautiful and overall was clean. Staff were friendly, polite, and efficient, they have a 5 star service. However, when I turned on the shower, 3 insects dropped from the shower head and completely shocked me. It was disgusting as they were dead. I wondered if the hotel staff forgot to close the balcony door and let in the insects. It gave me a good scare when they dropped. I wish the hotel could do a better job next time given that every other detail of this hotel was perfect. Also, one moth flew into my room during night and it disturbed my sleep. Given that there were no air conditioning, we had to open the balcony door for air, I wish the hotel could install window screening to prevent insects flying inside the room. "
"The hotel was great for its value. The room was very cozy and functional although being small. It was super clean as well and the bathroom was very nice and modern. Amazing view of the Matterhorn from the balcony. Good breakfast and friendly staff. No AC but it wasn’t a problem at all, I asked for a fan when I checked in in the afternoon, but in general it’s ok with the window open. Happy that there’s an elevator too."