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Reviews of Courtyard by Marriott Suffolk Chesapeake

3 out of 5
Courtyard by Marriott Suffolk Chesapeake
8060 Harbour View Blvd, Suffolk, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 367 out of 619 reviews" "
Rating 8 - Good. 181 out of 619 reviews" "
Rating 6 - Okay. 40 out of 619 reviews" "
Rating 4 - Poor. 17 out of 619 reviews" "
Rating 2 - Terrible. 14 out of 619 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Gilda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like lighting on rooms... It was too dark or too bright with all the lights.
Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Staff very pleasant.
Stayed 1 night in Mar 2024

8/10 Good

Shenine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great customer service. Unfortunately we had a noisy neighbor next-door that Made plenty of noise past 11 PM.
Stayed 3 nights in Mar 2024

10/10 Excellent

Trikenya

Stayed 1 night in Mar 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is modern and up to date as well as super clean . The hotel front desk were so friendly and helpful. The room was clean and super comfy. The hotel is tucked away from interstate traffic but only 5 minutes from shopping and eating! I highly recommend this location.
Response from K. Martin on 2024/2/12
Katherine, Thank you for sharing such kind words about our property. I'll be sure to share your feedback with the team so they know their hard work is paying off. We hope to see you again during your next trip to the area.

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from K. Martin on 2024/2/12
Harry, Thank you so much for your stay with us. We are happy to see you had a positive experience with us. We hope to be your choice the next time you are in the area. We hope to see you again soon.

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from K. Martin on 2024/2/12
Karen, Thank you so much for taking the time to share your score with us. I'm sorry your stay wasn't a perfect one. I'd love to hear a little bit more about your experience. Please feel free to reach out to the hotel directly if you'd like to share more details. Thank you for your stay with us.

6/10 Okay

Linda

Stayed 1 night in Feb 2024
Response from K. Martin on 2024/2/12
Linda, Thank you so much for the feedback about your stay. I would love to know what we could do in the future to make your stay a perfect. Please don't hesitate to reach out to the hotel to share your feedback. Thank you for your stay and we hope to see you again.

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!
Stayed 3 nights in Jan 2024
Response from K. Martin on 2024/2/12
Felicia, Thank you so much for taking the time to share your experience with us. We are pleased to hear that you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from K. Martin on 2024/2/1
Barbara, Thank you so much for your feedback. We are happy to see that you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

Brittany

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from K. Martin on 2024/2/1
Brittany, I am so sorry to see that you had less than a perfect stay with us. I'd love to hear more feedback. Please feel free to reach out to the hotel if you wouldn't mind discussing further.

6/10 Okay

Stephen

Traveled with family
Disliked: Amenities
Stayed 3 nights in Jan 2024
Response from K. Martin on 2024/2/1
Stephen, Thank you for your visit. I'm sorry to see that you didn't enjoy your recent stay with us. I would love to hear feedback about your stay. Please don't hesitate to reach out to the hotel directly if wouldn't mind sharing. Thank you again.

10/10 Excellent

Danielle

Stayed 1 night in Dec 2023
Response from K. Martin on 2024/1/30
Danielle, Thank you for your feedback. We are pleased to hear that you enjoyed your stay.

8/10 Good

Shenine

Stayed 2 nights in Dec 2023
Response from K. Martin on 2024/2/1
Shenine, Thank you so much for sharing your rating of your recent stay with us. I see that your stay was slightly less than perfect and am hopeful that you'll give us an opportunity to hit it out of the park next time.

8/10 Good

Tory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2023
Response from K. Martin on 2024/2/1
Tory, Thank you for your review about your recent stay. I'm glad to see that you enjoyed your stay with us and hopefully the next stay will be a perfect one.

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Friendly staff
Stayed 1 night in Dec 2023
Response from K. Martin on 2024/2/1
Anthony, Thank you so much for your feedback. I will be sure to share you kind words with the team. We appreciate your business and hopefully we'll have you back soon.

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable,clean, conveniently located to shops and restaurants. Lots of amenities. However, needs to provide a free breakfast to guests like all of the other hotels around. Had a restaurant and bar on site bit charged guest for breakfast. Should at least have a continental one available.
Stayed 1 night in Dec 2023
Response from K. Martin on 2024/2/1
Virginia, Thank you so much for your feedback. We appreciate your business and are happy to hear that you enjoyed your overall stay. One of the key features of the Courtyard Brand is it's premium cook to order breakfast that is customized to each guest's specifications. That's unfortunately we do not offer a complimentary option. Hopefully we'll see you again soon.

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from K. Martin on 2024/2/1
Karon, We appreciate your feedback about your recent stay. We are happy to see that your stay was a 10 out of 10. Hopefully we'll see you again soon.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was excellent.
Stayed 2 nights in Dec 2023
Response from K. Martin on 2024/2/1
Jeffery, Thank you for your recent visit. I'm happy to see that you enjoyed your stay with us. Hopefully we have the opportunity to have you again soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Dec 2023
Response from K. Martin on 2024/2/1
Tracy, Thank you so much for your feedback. I am happy to see that you enjoyed your stay with us. I will be sure to share your compliments with the team. Hopefully we'll see you again soon.

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2023
Response from K. Martin on 2024/2/1
Jefferey, Thank you for taking the time share your feedback with us. I'm happy to see that your stay was a 5 out of 5. We hope to see you again soon. Thank you for your business.

10/10 Excellent

JuanCarlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a fantastic check-in experience. Thank you!!! I recommend this hotel to anyone.
Stayed 1 night in Nov 2023

10/10 Excellent

Carl

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent! Excellent! Excellent! I had the pleasure of staying here for the Thanksgiving giving holiday. The staff was just amazing, from the woman who checked us in to the staff that accommodated us while we were there to the staff that checked us out. Everyone was so helpful and nice. The next time I'm in town I will definitely stay here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2023

10/10 Excellent

Tremaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located in a nice quiet area. Our stay was short, however the place was clean which is very important. The staff were very pleasant and helpful with all our needs. Food choices are great and tastes amazing! The amenities offered were great, however our stay was short or we definitely would have made use of them. Thank you for a wonderful experience! We would definitely recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

Darryl L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place to stay while attending homecoming at HU. Great place to stay and near great restaurants.
Stayed 1 night in Oct 2023

10/10 Excellent

Valencia, Orange

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how quiet the area around the hotel is. Thank you for a pleasant stay!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Oct 2023

10/10 Excellent

Mar'esha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV was out of service.
Stayed 3 nights in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay in a nice area. Staff very accommodating and friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shamarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We didn’t spend alot of time at the hotel but we would definitely stay there again. It was clean, quiet the staff was very friendly. They do not offer free breakfast but breakfast is available. We didn’t use the pool or the gym but both looked nice.
Stayed 4 nights in Sep 2023

8/10 Good

Quint

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the layout was wonderful. I didn’t get the chance to notify staff as there was no one immediately at the desk, however I did fall in the shower it was good that the long grab bar was there so I didn’t fall completely out of the tub portion also I did land on the curtain. It seems to be that the bottom of the tub should be lined with nonslip strips.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant experience staying at this hotel. Rooms are up to date and clean. The staff was very friendly. Check in was a breeze.
Stayed 1 night in Sep 2023

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Tyrontha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually enjoyed my 1-night stay. Everything was neat clean; it was quiet for the most part until another guest came to the wrong door and tried to get in. But overall, the hotel was very accommodating and the staff there was awesome very well mannered. Nicole was a sweetheart and very kind. Good Job. I would recommend family to stay there.
Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Esmiralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2023

6/10 Okay

Anthony, New Castle

Liked: Staff & service
The staff was welcoming and overall wonderful! But the property in appearance is dated. There were areas in my room that appeared dirty but with closer examination it was normal wear and tear. Would I stay there again? Maybe. I enjoyed how accommodating the staff were but whenever a room is dated it makes me feel like it's not clean. Whic
Stayed 2 nights in Jul 2023

10/10 Excellent

Sara Lu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway
My stay was excellent - peaceful and nice area
Stayed 1 night in Jul 2023

10/10 Excellent

Pete

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. No complaints
Stayed 1 night in Jul 2023
Response from Management on 2023/7/10
Hello Pete!We're so happy you enjoyed your stay with us! We hope to see you again soon at the Courtyard by Marriott Suffolk!

10/10 Excellent

Nancy

Stayed 1 night in Jul 2023
Response from Management on 2023/7/10
Hello Nancy!Thanks for giving us a 10 out of 10!!We hope to see you again soon!

2/10 Terrible

Lourdes

Stayed 2 nights in Jul 2023

8/10 Good

Kevin

Stayed 4 nights in Jun 2023
Response from Management on 2023/7/10
Hello Kevin!Thanks for staying with us at the Courtyard by Marriott Suffolk Chesapeake!We hope to see you again soon!

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on 2023/7/10
Hello Travis!We're happy your stay was a 10 out of 10!We hope to see you again soon!