斯特賴于姆斯灣出租度假屋

「We have booked a two bedroom suite for our two nights in Tromsø. We were told that we have been updated to a three bedroom suite when we checked in. When the hotel staff took us to the room we realise it is actually an apartment close to 1km away from the hotel with various slopes we immediately realise that there will be issues when we check out as two of us are carrying four heavy luggages. The hotel staff at that time said they will help us with luggage when we checked out as we needed to...

「官網沒有告知熱水供應有限的問題。並且checking in時也沒告知熱水供應有限的事情。導致入住後才發現這項問題，在夜晚零度的時候洗澡到一半沒有供應洗澡熱水，這實在非常令人覺得困擾並且感到驚訝。 立即向櫃檯反應也只是回答30分鐘後就會再次提供熱水。 並沒有說明提供後，還能使用時間限度。也沒有任何方式可以了解現在到底會不會再次發生突然沒有熱水的問題。 櫃檯的解決方式只有提供另一個場地沖澡。但是詢問後，即便到另一個場地洗澡一樣會有這樣的問題。 未來任何人入住，都需要考量這樣的問題並且納入是否訂購該飯店的評估項目。」

「Lovely apartment, at a good price. Really good value for money compared to the rest of accommodations in the country. The breakfast was good, the apartment clean and spacious, and located in the city centre. The sound insulation of the apartment could be improved, but the town is quite so after 10-11 pm it was ok. There is no lift but our apartment was on the 2nd floor (GF+1) and it was not a problem. 」