Omni Stratford hotels

"Dirty smelled like cigarettes Old building. Bad area Bed was so uncomfortable "

"The rooms were very clean and the staff was very pleasant. The rooms were cleaned daily which is so nice!"

"The morning front desk personnel were very rude to customers including myself when asking questions. Over a conversation with another guest and (Deon) he spoke so rude if I were the guest I would have checked out right then. All the other staff were great. Good restaurant good pool good shuttle. "

"no so many things missing and food was cold "

"Housekeeping was great. All staff we encountered were friendly and extremely helpful. Pools fantastic. The rooms though are dated and could use some updating."

"The overall experience was great. The pool, restaurant, staff were exceptional"

"it was fine "

"High end "

"When I arrived, my room had trash in the fridge, which smelled badly. There were a lot of gnats and bugs inside. You have zero control over the air conditioning - it’s a freezer box even when you turn the air off or to 80 degrees. It’s constantly blowing on high. There was a water issue while I was there in which we didn’t have running water for about 8 hours- they did get this fixed but it was definitely a nuisance. Housekeeping only came one time- I was there for 5 days. The pools are much smaller than advertised and offer minimal shade"