Find Hotel with a Concierge in Stock Island, FL

"Property was a bit dated and not the “resort” experience. Room had a single window looking at adjacent building wall and elevators did not work. Technically it had a“beach” as advertised, but I would not have called it that. With no breakfast or beneficial location, I would have been better off at a lower end chain hotel. The best perk is a shuttle running most the day to downtown. While no airport pick up, this saves on uber or trying to self park. Great communication from the property from pre-arrival through checkout. "

"Wonderful location and very nice hotel!!"

"Was an act of god to get fresh towels and general housekeeping. When they did get around to housekeeping, it always seemed like an inconvenience. Key card wristbands generally stopped working each time we left the room. Became usual practice to go to front desk to get wristbands reactivated. Waiters/waitresses were rude. Every interaction always seemed like we were bothering them. Became uncomfortable to ask for anything to the point where we just went to Publix to get groceries/snacks instead of bothering the staff. My son asked for a smoothy or Shirley temple at the bar. He is 6. It became an issue because the pina colada mix or strawberry daiquiri mix is “Reserved for alcoholic drinks, not kids” And no, it wasn’t pre made with alcohol. One elevator worked. Plan on taking the steps like we did. Or set aside 15 minutes every trip up or down waiting on the elevator. ESPECIALLY when the staff is using the elevator. They made it very clearly known that they take precedence of the elevator over the GUESTS. Everything in our room clogged at least three times. Sink clogged, bathroom drain clogged, and toilet clogged multiple times. And no, we didn’t clog it. We actually showed up to the room with a clogged toilet and clogged sink. Will all of the issues stated above, the staff made ZERO EFFORT to make these issues right. Management wasn’t willing to meet at the front desk. Their idea of making things right, was refunding the $25 nightly resort fee for one night. "

"We enjoyed the multiple pools with friends. Our room was amazing and had a beautiful view of the water with lounge chairs and hammocks for relaxing!"

"Great area and nice outdoor area to hang out at."

"we stayed in a standard room but it was lovely and close to the pools with a wonderful side patio. pretty property. would definitely stay there again."

"The property shares a fence with the airport. At check in we were greeted by idling jets and jet fuel in air. The noise level inside the unit and on our veranda was much more tolerable. The property was exceptional and we enjoyed our stay despite the occasional plane taking off."

"Clean room, comfortable bed and excellent service in the front desk by Reka"

"Quick and friendly check in and out. Clean decent room nothing over the top. Loved the balcony leading out to the pool. I don't like paying $29 nightly to park plus resort fee. The pool and surrounding deck/patio are nice. I would have liked it better had there been a jacuzzi. To get ice, had to go to the floor above and halfway down the hall with an undersized ice bucket. Loved being at the pretty Marina. Very close to Key West without the chaos. All and all a nice hotel experience. "