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Reviews of The Blackburn Inn and Conference Center

3.5 out of 5
The Blackburn Inn and Conference Center
301 Greenville Avenue, Staunton, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 805 reviews" "
Rating 8 - Good. 159 out of 805 reviews" "
Rating 6 - Okay. 48 out of 805 reviews" "
Rating 4 - Poor. 23 out of 805 reviews" "
Rating 2 - Terrible. 10 out of 805 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BLAINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 3 nights in May 2024
Response from Amanda on 2024/5/15
Thank you for the review, Blaine. We're so glad you enjoyed your time with us here at The Blackburn Inn and can't wait to welcome you back!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Amanda on 2024/5/15
Thank you for the 5 star rating, Pamela. We hope your time here with us was relaxing and we can't wait to see you again!

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/30
We're happy you enjoyed your stay at The Blackburn Inn, Melissa! Thank you for leaving a review and our team can't wait to see you again!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the interesting history and the beautiful and unique grounds.
Stayed 3 nights in Apr 2024
Response from Amanda on 2024/4/29
James, we appreciate you taking the time to leave us a review. Thank you for choosing The Blackburn Inn during your visit to Staunton; we're delighted that you enjoyed your stay and our historical property. We can't wait to welcome you back!

8/10 Good

Karen

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/29
Thank you for staying with us and leaving a review! We're happy you enjoyed your time here at The Blackburn Inn and can't wait to welcome you back, Karen!

10/10 Excellent

colin

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Stayed 2 nights in Apr 2024
Response from Amanda on 2024/4/28
Thank you for leaving a review, Colin! We're happy you enjoyed our property.

10/10 Excellent

Tanisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the freestanding soak tub, their breakfast cafe and the decor.
Stayed 2 nights in Apr 2024
Response from Amanda on 2024/4/26
Thank you so much for your review, Tanisha! We're happy to hear that you enjoyed your stay with us and that you got to relax in the garden tub. We can't wait to see you again!

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool historical hotel. We loved it. The grounds are beautiful and the old downtown area has nice local restaurants. Nice place to stay.
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/28
We're delighted you were able to explore our scenic grounds as well as experience some of the fabulous restaurants our town has to offer. Thank you for allowing us to host you during our visit to Staunton, Heather, and we can't wait until you return!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was fantastic! The building itself was very historical and cool to stay in with awesome rooms. I’d highly recommend anyone making a trip out to Virginia to stay here.
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/28
Michael, thank you for staying with us and leaving a review of your time here! We're glad you enjoyed our historical property and had a restful stay. We can't wait to welcome you back when you're in Staunton again!

10/10 Excellent

Dan

Traveled with family
Liked: Property conditions & facilities
Nice clean and spacious room. Great character.
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/19
Thank you so much for leaving a review, Dan. We're very pleased that chose to stay with us here at The Blackburn Inn and we can't wait to welcome you back!

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
A unique repurpose of an existing historic structure that is walkable to town. However, you need to be able to walk the hill in addition to any town walking you do. Everyone is wonderful. Hanna from bistro, housekeeping, front of house all staff were awesome. Again, unique and wonderful.
Stayed 5 nights in Apr 2024
Response from Amanda on 2024/4/18
Marvin, we're delighted that you had a great time here with us at The Blackburn Inn as well as exploring our beautiful town! We feel that our staff really makes this place shine and we love that you felt the same while you were here. We're excited for you to return when you're out this way again!

6/10 Okay

David

Stayed 3 nights in Apr 2024
Response from Amanda on 2024/5/15
David, thank you for leaving a rating for us and we will do our best to make your next stay with us a 5-star stay!

8/10 Good

Phyllis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Blackburn Inn. The check in was seamless and the representative was extremely professional and very pleasant. Our only issue was that the floors themselves are pretty noisy when walking across them as well as the noise from the floors above. When we go back, which we will for sure, we will request a room on a higher floor.
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/18
Phyllis, thank you for taking the time to leave a review of your stay here at The Blackburn Inn! We'll be letting our front desk staff know what a great job they're doing. We're also excited that you're already planning to stay with us again and we can't wait!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovated place. Nice staff and a good location. The room was very clean.
Stayed 3 nights in Apr 2024
Response from Amanda on 2024/4/18
Thank you very much for your review, Michael. We're glad you had a comfortable stay with us here at The Blackburn Inn and we're excited for your next visit!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room. Friendly and efficient staff. Very pleased with the stay overall.
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/18
Thank you for staying with us and for your review, Matthew! We're happy you enjoyed your time with us and can't wait to have you stay with us again!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique repurposed property that now has a second life as a swanky hotel with lots of interesting history.
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/31
Thank you for your review, Todd! We're glad you enjoyed your time with us and we look forward to seeing you when you return.

10/10 Excellent

Gretchen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place and its character. It is a perfect stopping point.
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/29
Gretchen, thank you for the review and we're happy you enjoyed staying with us! We can't wait to welcome you back when you return!

8/10 Good

Jean

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing place to stay with interesting history. Everyone was very accommodating as we were traveling with an 85 pound dog.
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/27
Jean, we love that you all and your pup had a great stay with us! We hope you choose to stay with us again when you make it back out to Staunton!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. One of my favorite hotel stays of all time. You'll feel like you're in a Jane Austen novel. Perfect for a romantic getaway. It's a historic building, grand and gorgeous. The room felt rustic but with modern touches. Large rainfall shower. Genuinely friendly and helpful staff. Breakfast is extra, will run you about $12-$20 per person in 2024. Not a big menu and we chose to eat at a local bakery called Réunion (amazing coffee & pastries!) which is a 10 min walk from the hotel, a couple of mins by car. There's a convenient parking lot on your left as you enter the historic downtown, only takes quarters at 75 cents per hour. There's free parking elsewhere but the paid lot is easy to access. The walk from the hotel to the downtown is short but not the safest at night as the sidewalks are narrow and you're walking close to cars. If you're lucky, you're in town for a play at the Shakespeare Center! Parking is free at the hotel. The main feature of the hotel is a spiral staircase. If you're fit to walk the steps, make sure you go to the top and enjoy the view! Only two suggestions for the hotel: - include more regular coffee pods in the room; happy to see a Keurig but only had one regular coffee pod, two decaf pods and one green tea - get the thermostat to stop blinking. This will only bother you if you're on the sofa bed, not noticeable from the bed itself. Dreamy hotel that I hope to return to one day. Glad I visited Staunton for this experience!
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/29
Anna, thank you for the glowing review of The Blackburn Inn as well as the feedback. We're happy you enjoyed your time with us as well as delighting in some of the amazing eateries Staunton has to offer! We're passing along your suggestions to the appropriate department heads so that they may look in to these things further. We also would love for you to return when you make your way back to Staunton!

4/10 Poor

alexander

Traveled with family
Disliked: Cleanliness, property conditions & facilities
To much noise
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/25
Alexander, we're sorry to hear that your accomodations didn't meet your expectations. Due to its historic nature and our original pine floors, sound does sometimes travel a bit. Next time you're here, please ask about a quieter room location or for one of our sound machines!

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy online check-in with room key access through app. The room is very clean and comfortable.
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/22
Ashley, we're delighted that you were pleased with your room. We're excited to welcome you back when you return to Staunton!

10/10 Excellent

Catherine

Stayed 1 night in Mar 2024
Response from Amanda on 2024/4/17
Thank you for taking time to leave a review, Catherine. We're happy you enjoyed your stay at The Blackburn Inn and can't wait to welcome you back!

10/10 Excellent

monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/20
Monte, thank you for your rating. We look forward to you staying with us again!

10/10 Excellent

Harris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauriful historic remodeled well kept historic property. Staff was amazing. Rooms were great. Only bad can say is the original 100 year old knotty pine floor squeezed a lot. Great stay and will be back.
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/13
Thank you for your review and we're thrilled that you appreciated and enjoyed your stay at our beautiful historic property. We can't wait to welcome you back!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff could not have been more welcoming, capable, and accommodating. We loved every minute of its quiet tranquility and will definitely be back!
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/13
We're so glad you enjoyed your time with us and our staff will welcome you back with open arms when you decide to return!

10/10 Excellent

Lori, Roanoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Blackburn Inn for our girls weekend. The property is beautiful! Staff were all friendly and helpful. The rooms are clean and nicely decorated. Rooms had a separate sitting area with a sofa/bed and television in addition to the television in the bedroom ( which would be nice for children). The renovation done to this historic property is fabulous while preserving the Jeffersonian look that Blackburn had in mind originally. I can’t wait to come again this spring to see the weeping willow trees and the flowers in bloom.
Stayed 1 night in Feb 2024
Response from Amanda on 2024/3/13
Thank you for your thoughtful review of both our property and our excellent staff! The Blackburn Inn truly shines when spring comes and we can't wait for you to experience it!

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, property conditions & facilities
A very historic hotel
Stayed 1 night in Feb 2024
Response from Amanda on 2024/3/8
Thank you for choosing The Blackburn and providing your feedback. We are looking forward to your next stay with us.

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the historic nature of the hotel and the preservation efforts. What a wonderful change from the cookie-cutter chain hotels!
Stayed 1 night in Feb 2024
Response from Amanda on 2024/3/18
We're ecstatic that you appreaciate that charm and beauty that our historic property offers, John! We hope you were able to explore a bit while you were here and that you come back to explore and relax some more!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

8/10 Good

Ricky

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Needs better food.
Hotel was beautiful and clean . THE BISTRO RESTAURANT -10... YOU NEED TO CLOSE OR FIND NEW PEOPLE WITH TALENT. SERVICE, FOOD, AND QUALITY-10
Stayed 2 nights in Feb 2024
Response from Amanda on 2024/3/17
Thank you for your review, Ricky. We're happy you enjoyed our property during your stay! We apologize tht our restaurant didn't meet your expectations and we've forwarded your feedback to the proper department head for them to review further. We look forward to inviting you back when you return to Staunton!

6/10 Okay

Kevin, Marietta

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
...
Stayed 2 nights in Feb 2024
Response from Amanda on 2024/3/17
Thank you for your review, Kevin, and we hope you enjoyed your stay at our historic property!

10/10 Excellent

Meggan

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel and lovely old gem.
Stayed 2 nights in Feb 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Stayed 2 nights in Feb 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

8/10 Good

Laurel A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with very friendly staff Coffeemaker did not work and need side tables on both sides of the bed. But overall enjoyable.
Stayed 1 night in Feb 2024
Response from Amanda on 2024/3/18
Laurel, thank you for both the valuable feedback and the stunning photo from our porch during your stay; we look forward to having you here again!

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming to Staunton Va. multiple times and have found a new favorite spot. If you appreciate, beautiful views of the Staunton hill side. And you appreciate architecture preservation and craftsmen work you no longer see, this is your place. It was a nice touch to be approached by the owner introducing himself at breakfast and having a casual conversation. Close and convenient to everything Staunton with much to offer for a niche retro town experience. So glad the area is not bull dozing and franchise building the historic architecture. Well done.
Stayed 1 night in Feb 2024
Response from Amanda on 2024/3/18
Bill, thank you for this lovely review of our magestic property! We happy that you appreciated the love and care that was taken to restore this gem of a building. We look forward to seeing you again!

10/10 Excellent

Janis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The front desk clerk was exceptionally friendly. Very nice historic hotel.
Stayed 1 night in Feb 2024
Response from Amanda on 2024/3/17
Janis, we're pleased to hear that you loved both our property and our staff! We can't wait for you to come back and explore both our grounds and our town further!

8/10 Good

Deborah

Stayed 1 night in Jan 2024
Response from Amanda on 2024/3/20
Thank you for your rating, Deborah. We look forward to you staying with us again!

10/10 Excellent

Reinier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique beautifully restored hotel
Stayed 1 night in Jan 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

Krystalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

6/10 Okay

Todd

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amanda on 2024/3/17
Todd, thank you for bringing this to our attention. It has been forwarded on to the department head for them to look in to. We look forward to inviting you back when you return to Staunton!

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel perfect for our stay At check in we fell welcomed Our room was very clean
Stayed 1 night in Jan 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was excellent. Property is historic and really cool!!!
Stayed 1 night in Jan 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT miss going up the spiral staircase and going out at the top to look around at Staunton!
Stayed 1 night in Jan 2024
Response from Amanda on 2024/3/17
Elizabeth, thank you for your review and we're delighted to hear that you loved the view from the rooftop! Our team can't wait to welcome you back!

10/10 Excellent

Laurel

Stayed 3 nights in Jan 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

Sayed

Stayed 2 nights in Jan 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brooklyn on 2024/3/8
We are thrilled to see your recent stay was a 10/10. Thank you for choosing The Blackburn and providing your feedback. We are looking forward to having you stay with us in the future.

10/10 Excellent

Jennifer, Arlington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how beautiful the Blackburn Inn is. The property is huge, close (but far enough away) from the highway, and inexpensive. My husband and I have stayed here before I made this reservation. We said we wanted to go back. So, I booked again. The historical opulence of this place is amazing. One night I stayed in a small room, but a second night I splurged on a bit bigger room and they were both awesome. Again, the value is amazing! The mountains are so pretty too.
Stayed 1 night in Jan 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice spot in a cool building.
My room was very nice but my coffee maker didn't work. I called to get it fixed and was told someone would come and fix it for by my second morning since I had to leave at 4am - no one ever did. Other than that, the parking is easy, virtual key is great. I only saw one staff member in the hall she was very nice. Nice property and third time staying there while visiting friends.
Stayed 2 nights in Jan 2024
Response from Brooklyn Kennedy on 2024/1/8
We are glad to hear that you enjoyed your recent stay at The Blackburn. We apologize that your coffee maker issue was not addressed and we are passing this along to our department manager to ensure this is not missed in the future. Thank you for choosing our property and providing your feedback. We are looking forward to your next stay with us.