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DoubleTree by Hilton Norwalk

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Primary image
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Suite | Living area | 32-inch flat-screen TV with cable channels, pay movies, MP3 dock

Overview of DoubleTree by Hilton Norwalk

DoubleTree by Hilton Norwalk

4.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
789 Connecticut Ave, Norwalk, CT, 06854

Explore the area

  • Popular LocationSoNo Switch Tower Museum8 min drive
  • Popular LocationHistoric South Norwalk9 min drive
  • Popular LocationNorwalk Maritime Aquarium10 min drive
  • AirportNew York, NY (LGA-LaGuardia)49 min drive

Choose dates to view prices

About this area

Norwalk

Located in Norwalk, DoubleTree by Hilton Norwalk is in the business district and near the airport. The Glass House and Stamford Center for the Arts are cultural highlights, and some of the area's popular attractions include Norwalk Maritime Aquarium and Chelsea Piers. Stepping Stones Museum for Children and Earthplace Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding.
Visit our Norwalk travel guideOpens in a new window
Map

What's nearby

  • SoNo Switch Tower Museum - 8 min drive
  • Historic South Norwalk - 9 min drive
  • Maritime IMAX - 9 min drive
  • Norwalk Maritime Aquarium - 10 min drive
  • Lockwood-Mathews Mansion - 11 min drive

Getting around

  • Darien Station - 2 min drive
  • LaGuardia Airport (LGA) - 49 min drive

About this property

DoubleTree by Hilton Norwalk

4-star hotel with 24-hour fitness center and business center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center.
DoubleTree by Hilton Norwalk offers 265 accommodations with MP3 docking stations and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwalk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Saffire

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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See similar properties

Norwalk
Norwalk
Family friendly
Family friendly
Free WiFi
Free WiFi
4 star
4 star
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3 PM - 1 AM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: USD 16.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Norwalk
DoubleTree Hilton Norwalk
DoubleTree Norwalk
Hilton DoubleTree Norwalk
Norwalk DoubleTree
Norwalk Hilton DoubleTree
Doubletree - Norwalk Hotel Norwalk
DoubleTree Hilton Norwalk Hotel
DoubleTree by Hilton Norwalk Hotel
DoubleTree by Hilton Norwalk Norwalk
DoubleTree by Hilton Norwalk Hotel Norwalk

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 347 out of 1001 reviews
5 - Excellent 35%
Rating 4 - Good. 315 out of 1001 reviews
4 - Good 31%
Rating 3 - Okay. 160 out of 1001 reviews
3 - Okay 16%
Rating 2 - Poor. 90 out of 1001 reviews
2 - Poor 9%
Rating 1 - Terrible. 89 out of 1001 reviews
1 - Terrible 9%

3.9/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities
I had my A/C set on 60° from the first day that I was there, and I was there for 4 nights. Maintenance came and took a look at it, and it never got much better.
Stayed 4 nights in Aug 2022

1/5 Terrible

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property did not live up to expectations. The room arms on the chair in the room were so worn that the metal was exposed and I scratch my arm while sitting. Both beds very uncomfortable and seemed like they needed to be replaced. The tv glitched multiple times and the bathroom shower head was oddly low. I am only 5'9" and I had to duck to rinse my hair. The on site restaurant that was advertised did not do in-room ordering as described in the amenities book provided. I went to the restaurant to find out that no only did they not do room service but nothing listed in the room was on the actual menu. At this point with 2 children waiting I had no choice but to get food here which was very disappointing. I asked for new towels one day and instead they removed towels but did not give us new ones. Overall the stay did not meet expectations and would not return and would not recommend it to anyone else.
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, great vibes and customer service!
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
One of the elevators was doing its own thing and I thought I would get stuck, happenes to my niece as well. But i believe that they shut it down when i brought it to the front desk attention.
Stayed 2 nights in Jul 2022