Not counting how you have to park across the way and take two elevators to get your room, a crazy woman came banging on our door at midnight screaming to let her in and rattling our door. They did absolutely nothing. It was terrifying. Couldn't sleep all night. Claimed to be sending security up but no one called us back nor did they ever say anything. Won't be returning.
Lora
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Gehan
2025 年 7 月 31 日
Good
Gehan
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Orlando
親子旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy buena propiedad
Orlando
於 2025 年 6 月住了 1 晚
6/10 一般般
Amanda
2025 年 7 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Overall stay was okay - first night we realized that the pull out couch was missing a spring. Which made it very uncomfortable since it was sinking in on one side. We did tell front desk next day and day after but nothing was resolved.
So we had to deal with it for 3 nights.
Amanda
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Josue
家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice n clean
Josue
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Joyce
2025 年 7 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great place to stay at the beach
Joyce
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Surri
2025 年 7 月 26 日
喜歡:整潔度和員工素質
2nd home!!!
Surri
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Carlos
團體旅遊, 家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing stay. Guest services top tier customer service. House keeping was amazing as well
Carlos
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Elizabeth
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and amenities were perfect for what I wanted.
Elizabeth
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ibriany
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent stay, I plan to return.
Ibriany
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Mark
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We booked a 2 bedroom suite with a king bed in one room and bunk beds in an adjoining room. It was clean, but the king bed was so uncomfortable that I could hardly sleep. The kids bunkbeds were falling apart and scratched up. There is no door on the adjoining room, so there was very little privacy. They need to put a full size microwave in that unit as we could not even make our kids popcorn. Other than that, the property was well-maintained and staff very friendly. We enjoyed the pool and the restaurant, which had live music. Sunsets were unbelievably beautiful. The outside grounds are well maintained. We were also able to walk to the beach and places to shop. I would stay there again, but not in the bunk bed suite.
Mark
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Terrel
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Easy stay.
Terrel
於 2025 年 7 月住了 2 晚
10/10 有夠讚
navor
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I've stayed at many hotels, and this made me think that becausr it was resort town, the hotel would be unkept. Was I wrong....
navor
於 2025 年 7 月住了 4 晚
4/10 不太好
Sanja
2025 年 7 月 16 日
不喜歡:員工素質
Overall the hotel is ok. Most of the staff was nice, except the manager C.B. or at least that's what she said her name was. Horrible customer service from her. She and another guy (pool manager) made the biggest deal about us leaving our 3 young kids stuff out on the chairs. They cleaned it up and told us different stories about how long we can leave it unattended. One said 5 min the other said 15 min. They ruined our breakfast as she proceeded to argue with my husband and I about it at the breakfast table (jimmys fish house) My husband couldn't even finish breakfast he had to go sit with our stuff by the pool so they don't take it. Instead of maybe saying "hey you guys didn't know so its ok today but tomorrow don't do it." No she wanted to be completly rude about it. However we seen other people do the same and no one came to move their stuff. If you have rules apply them to everyone. And she sits at Jimmys Fish House bar almost every night drinking its just unprofessional to see.
Rooms can be cleaned better floors always dirty, our socks were black on the bottom.
Some of those vents in the hallways are black? Mold?
Sanja
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Tamara
親子旅遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our 2nd time here this year. We like the suites.
Tamara
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Michel,Rochester
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent overall
Michel
於 2025 年 7 月住了 3 晚
4/10 不太好
Richard
2025 年 7 月 16 日
喜歡:整潔度
不喜歡:住宿環境和硬體
We did not have a good experience. Our room was changed that morning to a smaller room but for more money. They said our room was still available, but for more money than Expedia confirmed for us 3 weeks earlier. someone canceled it and changed it to the smaller room on of near the day we checked in. Expedia didn’t do it and we didn’t do it so it had to have been the hotel. Our room was broken so they moved us to another room. That’s room did not have electricity at the bedside and the phones didn’t work. They kept trying to reschedule maintenance to come up, but we just wanted to enjoy our trip and not wait for maintenance. It should’ve been fixed before we got there. I kept having to run downstairs to talk to the front desk because the phones didn’t work. I counted The young man at the desk, saw my frustration and offered to comp is a full day. I trusted him and didn’t ask for it in writing so when we checked out, they said they couldn’t do it because they didn’t believe me and said he probably was just comping you for the day rate of 30 some dollars. I said no he said we would only City he probably was just be charged for five nights, not six nights. The said no way. The staff and the property outside were very nice, but the game room was closed. All the video machines were gone there was no mention of that on the website. The glass door was locked and the sign on the door said game room closed sorry for the inconvenience. Love Clearwater, but it could have been better.