Lobby sitting area

Reviews of Navajoland Inn

2.5 out of 5
Navajoland Inn
392 W. Hwy 264, St. Michaels, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 245 reviews" "
Rating 8 - Good. 61 out of 245 reviews" "
Rating 6 - Okay. 23 out of 245 reviews" "
Rating 4 - Poor. 12 out of 245 reviews" "
Rating 2 - Terrible. 3 out of 245 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every food place was closing 1hr before it was supposed to so had a pretty awful McDonald's
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was reasonable.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NavajoLand was the high point of our trip (that and our visit to the Hubbell Trading Post in Ganado AZ}. The staff were very nice with us. I even learned some useful Dine' vocabulary I want to go back whenever we can. ahéhee'
Stayed 2 nights in May 2024

8/10 Good

Cheryleen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Bertha M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay over night. Was nice an quiet. Room very clean and comfortable bed. Continental breakfast was good too. Staff very nice and polite. Will recommend to friends and relatives from Phoenix.
Stayed 1 night in May 2024

10/10 Excellent

linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it all. Clean, comfortable room, easy to get around.
Stayed 1 night in May 2024
Response from Amber Wolfe on 2024/5/6
Thank you Linda! So happy to hear you enjoyed your stay with us.

10/10 Excellent

debra

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older facility the Navajoland inn has been nicely updated, very clean. My only issue was with the pet areas. Very clean areas, but you can’t just throw out grass seed and expect it to grow. It takes a little more effort.
Stayed 1 night in May 2024
Response from Amber Wolfe on 2024/5/3
Thank you for taking the time to leave us a review Debra! We appreciate your feedback. I will pass this along to our project manager.

8/10 Good

Rose

Liked: Cleanliness, staff & service
Bed was so comfortable
Stayed 1 night in Apr 2024
Response from Amber Wolfe on 2024/5/3
So happy to hear your bed was so comfortable! Thank you for taking the time to leave us your feedback. :)

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is evident to me that the staff take pride in their work ethic and the attention given to operations is observable
Stayed 3 nights in Apr 2024
Response from Amber Wolfe on 2024/5/3
Thank you Richard!

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept hotel room. Very friendly and helpful staff.
Stayed 1 night in Apr 2024
Response from Amber Wolfe on 2024/5/3
Thank you Sasha! So happy to hear you enjoyed your stay.

10/10 Excellent

Marti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gift shop sells quality items for much less than elsewhere in the Southwest. The staff are terrific. The breakfast was good, with hard-boiled and scrambled eggs and bacon (but skip the sausage gravy), cereals, yogurt, bagels. The room had a Keurig, frig and micro, and the room was spacious and overall quite comfy.
Stayed 1 night in Apr 2024
Response from Amber Wolfe on 2024/5/3
Thank you Marti! So grateful for your kind feedback. So happy to hear you enjoyed your stay with us.

8/10 Good

Charles

Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room at a good price.
Stayed 1 night in Mar 2024
Response from Amber Wolfe on 2024/5/3
Thank you Matt! So happy to hear you enjoyed your stay.

10/10 Excellent

Irene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly employees.
Stayed 1 night in Mar 2024
Response from Amber Wolfe on 2024/5/3
So happy to hear you enjoyed your stay!

10/10 Excellent

Marjorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and quiet. : )
Stayed 1 night in Mar 2024
Response from Amber Wolfe on 2024/5/6
So happy to hear you enjoyed your stay with us Marjorie!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Amber Wolfe on 2024/3/22
Thank you Stephanie!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, very clean room and comfortable. Amazing view of the land when it snows, but great view of the scenery from the 2nd floor.
Stayed 3 nights in Mar 2024
Response from Amber Wolfe on 2024/3/22
Thank you Albert. So happy to hear you enjoyed your stay with us.

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Mar 2024
Response from Amber Wolfe on 2024/3/14
Thank you Joseph! Appreciate your kind review.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable rooms great breakfast
Stayed 1 night in Mar 2024
Response from Amber Wolfe on 2024/3/14
Thank you Travis! So happy to hear you enjoyed your stay with us.

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and i had an amazing stay here. The people here were every nice and amazing at what they do.
Stayed 1 night in Jan 2024
Response from Amber Wolfe on 2024/3/14
So happy to hear your family enjoyed their stay with us. We would love to have you visit us again. Thank you for taking the time to leave us a kind review.

10/10 Excellent

Kenny

Traveled with partner
Everything
Stayed 1 night in Jan 2024
Response from Amber Wolfe on 2024/1/26
Thank you Kenny! So happy to hear you enjoyed your stay with us. We are so happy to hear you enjoyed everything about your stay.

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amber Wolfe on 2024/1/17
Thank you Barbara!

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Amber Wolfe on 2024/1/17
Thank you Celia!

10/10 Excellent

Shanetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out 10 Hotel
This hotel was home away from home. The staff were very friendly. Always a smile and hello from everone. Room was super clean. Breakfast hit the spot. 10 out of 10. Definitely would stay here again when i am in the area.
Stayed 3 nights in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Shanetta! So happy to hear you had such a wonderful stay. We are so grateful for you kind words.

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute stay
Last minute mini trip, very helpful staff and very clean. Will definitely stay again
Stayed 1 night in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Nikki! So happy to hear you enjoyed your stay with us.

8/10 Good

Regina

Stayed 3 nights in Dec 2023
Response from Amber Wolfe on 2024/1/26
Thank you for taking the time to leave us a review. We are so grateful!

10/10 Excellent

Murphy

Stayed 1 night in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Murphy!

10/10 Excellent

Loritta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive customer service.
Stayed 1 night in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Loritta!

10/10 Excellent

Shayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great work. Keep up the great work.
Stayed 1 night in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Shayne! We are so grateful for your feedback.

10/10 Excellent

Sarah, SAN DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Sarah! So happy to hear you enjoyed breakfast. Would love to have you as our guest again in the future.

10/10 Excellent

Claudine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Claudine!

2/10 Terrible

Buck

Stayed 1 night in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you for taking the time to leave us a review. I am so sorry to see that you were not happy with your experience.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Amber Wolfe on 2024/1/26
Thank you for the 10/10 review. We are so grateful!

8/10 Good

Bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Bradford!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Amber Wolfe on 2024/1/17
Thank you Cheryl!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Good Stay
It's a surprising find in the middle of the Navajo territory. The hotel is clean and well stocked with amenities. The indoor heated pool and hot tub is a definite plus in the winter. The hotel staff was friendly and courteous and informative. The room was clean and fairly roomy. It's near many local restaurants.
Stayed 1 night in Nov 2023
Response from Amber Wolfe on 2024/1/17
Thank you Steven! So happy to hear you enjoyed your stay with us. We appreciate you taking the time to leave us such a wonderful review. We are so grateful.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are superb and the staff is exceptionally friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Amber Wolfe on 2024/1/17
Thank you Mark! So happy to hear you enjoyed your stay with us.

10/10 Excellent

Golden

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved how clean the facility was. The proximity of restaurants is good although the restaurant selection is tight. I loved the rooms. The cleanliness and quality was outstanding.
Stayed 1 night in Nov 2023
Response from Amber Wolfe on 2024/1/17
Thank you for taking the time to leave us such a kind review. We are so grateful and so happy to hear you enjoyed your stay with us.

8/10 Good

Charles

Stayed 1 night in Nov 2023
Response from Amber Wolfe on 2024/1/17
Thank you Charles!

10/10 Excellent

Kendra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will use again!
The three desk encounters were fantastic, one by phone. Very sweet and helpful. Room was large and very clean. Shower was hot with good pressure and they supplied good soap and shampoo/ conditioner. I stay a lot of places for work and I was happy with this choice.
Stayed 1 night in Nov 2023
Response from Amber Wolfe on 2023/11/10
Thank you Kendra for your kind review. We are so happy to hear you enjoyed your stay with us! Would love to have you as our guest again in the future.

10/10 Excellent

Gerald, South Hadley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Amber Wolfe on 2023/11/3
Thank you Gerald!

10/10 Excellent

Trinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2023
Response from Amber Wolfe on 2023/11/3
Thank you Trinna! So happy to hear you enjoyed your stay with us!

10/10 Excellent

Genevieve

Stayed 1 night in Oct 2023
Response from Amber Wolfe on 2024/1/17
Thank you Genevieve!

8/10 Good

Clayton

Stayed 1 night in Oct 2023
Response from Amber Wolfe on 2023/10/30
Thank you for being our guest! We appreciate you taking the time to leave us a review.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Amber Wolfe on 2023/10/30
Thank you for taking the time to leave us a review and for being our guest!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amber Wolfe on 2023/10/24
Thank you for your kind review! Happy to hear you enjoyed your stay with us.

10/10 Excellent

Noelle, San Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and we were comfortable. The staff was amazing
Stayed 1 night in Oct 2023
Response from Amber Wolfe on 2023/10/24
Thank you for taking the time to leave us a review. So happy to hear you enjoyed your stay with us.

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was being serviced almost half of the stay. We had some loud upstairs neighbors, but that happens sometimes. It wasn’t communicated that we we extended our stay, so housekeeping tried kicking us out. It was resolved pretty quickly by staff. The hot tub and sauna was a huge plus! Loved the from we were given, and the breakfasts are amazing! The laundry facilities looked clean and there is a little gift shop inside that has most things you would need during traveling. There’s also a pretty good Denny’s in the front that has some good deals going.
Stayed 6 nights in Sep 2023
Response from Amber Wolfe on 2023/10/24
Tracy, thank you for taking the time to leave us a review. So grateful for your feedback. So happy to hear you enjoyed your stay with us.