Hotel was overbooked, was not incormed of this, paid for 3 rooms days ahead of time only to be told nothing was available upon arrival. Called a few hours before check in to confirm everything and was told everything was ready for my check in.
真實旅客
於 2021 年 3 月住了 1 晚
2/10 很糟糕
LaBria
2021 年 3 月 26 日
LaBria
於 2021 年 3 月住了 2 晚
10/10 有夠讚
真實旅客
2021 年 3 月 19 日
真實旅客
於 2021 年 3 月住了 2 晚
8/10 不錯哦
真實旅客
2021 年 3 月 11 日
喜歡:員工素質
All was fine except the rug looked like it had not been vacuumed and one of the beds had dirty sheet and pillow case. We changed it and then was fine.
真實旅客
於 2021 年 3 月住了 1 晚
2/10 很糟糕
Aran
2021 年 3 月 9 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always call hotel and confirm availability
Hotel was overbooked so I never got a room.
Aran
於 2021 年 3 月住了 1 晚
8/10 不錯哦
Shannon
家庭旅遊
2021 年 2 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Blankets
The room was good but asked for blankets and they said they were short on blankets
Shannon
於 2021 年 2 月住了 1 晚
2/10 很糟糕
真實旅客
情侶出遊
2021 年 2 月 22 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The room was very dirty and so run down. The tub was dirty, holes in the wall, door looked like it had been kicked down a couple of times.
真實旅客
於 2021 年 2 月住了 1 晚
8/10 不錯哦
Ryan
2021 年 2 月 22 日
Ryan
於 2021 年 2 月住了 2 晚
2/10 很糟糕
George
商務旅客
2021 年 2 月 8 日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
George
於 2021 年 2 月住了 1 晚
8/10 不錯哦
Kurt
商務旅客
2021 年 2 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kurt
於 2021 年 2 月住了 1 晚
4/10 不太好
真實旅客
家庭旅遊
2021 年 1 月 31 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Non-smoking rooms still smell of heavy cigarettes
We booked a non-smoking room. Went inside and the bed was unmade and food and bottles were on the desk as if someone was still staying in our room. Unclean and smelled like cigarette smoke. We changed rooms at the front desk and I made it really clear we could not have a smoking room or an old room that had been smoked in ever. Our second room smelled even worse and the cigarette smoke was so strong, it immediately saturated our clothing from only ten minutes in the room. We left and received refund. Front desk staff was very nice and apologetic
真實旅客
於 2021 年 1 月住了 1 晚
10/10 有夠讚
Andrew
2021 年 1 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Andrew
於 2021 年 1 月住了 1 晚
4/10 不太好
Evan
團體旅遊
2021 年 1 月 29 日
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
Unpleasant stay
Our stay was unpleasant at best. First, they couldn't find our reservation throigh hotels.com. Then, when we got to our room, the heat didn't work, which is ridiculous in thr middle of winter. We did get switched to a different room and received a discount thanks to Amber's exceptional customer service skills and friendly manner. But the heater should be checked regularly by their maintenance and this should never have occurred
Evan
於 2021 年 1 月住了 2 晚
6/10 一般般
Jeremiah
商務旅客
2021 年 1 月 21 日
不喜歡:整潔度和住宿環境和硬體
Dirty rooms. Outdated heat source.
Jeremiah
於 2021 年 1 月住了 2 晚
2/10 很糟糕
真實旅客
2021 年 1 月 18 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible, dont stay
The room was nasty. Not cleaned. Frudge smelled bad, microwabe had food splattered in it.
真實旅客
於 2021 年 1 月住了 1 晚
10/10 有夠讚
Sally
2021 年 1 月 17 日
Sally
於 2021 年 1 月住了 2 晚
4/10 不太好
真實旅客
商務旅客
2021 年 1 月 16 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Gross
The first room i was givin the walls were stained and patched,the tv and phone did not work and just felt dirty the second room i was given the floors were dirty and the tub and shower were not cleaned overall it was gross I'll never recommend or stay there again.
真實旅客
於 2021 年 1 月住了 1 晚
2/10 很糟糕
Callum
2021 年 1 月 11 日
不喜歡:整潔度和住宿環境和硬體
Callum
於 2021 年 1 月住了 1 晚
2/10 很糟糕
真實旅客
2021 年 1 月 6 日
Unable to rest and relax for concern for property and self.
真實旅客
於 2021 年 1 月住了 1 晚
6/10 一般般
真實旅客
2021 年 1 月 5 日
喜歡:員工素質和住宿環境和硬體
Mix opinion of my stay.
The rooms air conditioner didn’t work so it was really hot in the room the bathroom was dirty to where there was a wash rag from previous people still in the room, the bed was awful and the pillows sucked.
But the customer service was amazing other than a note on the door multiple times saying will be back in 20 minutes and it was almost an hour
真實旅客
於 2021 年 1 月住了 2 晚
8/10 不錯哦
Nancy
2020 年 12 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a good stay no problems clean rooms
Nancy
於 2020 年 9 月住了 1 晚
8/10 不錯哦
Margarita
商務旅客
2020 年 11 月 19 日
喜歡:員工素質
The room was ok. It smelled like a cat or dog was in the room. Saw a roach crawling on the floor. The linen was cleaned. The floor could have been cleaner.