Find Family Hotels in Springfield, PA

"Nothing exceptional about this stay. Average "

"Overall it was a good stay. The properties location was prime, very beautiful waterfront. My room was on the city side but offered a beautiful unobstructed panaromic view of the city. We came to explore the city for Spring Break. We used the Big Bus Tour as our transportation during our stay. There’s a hop-on stop just across the street which was a deciding factor to stay here. Very convenient. I was not aware that there was no daily room cleaning so imagine my disappointment coming back to an untidy room for two days in a row after long days exploring the city. As there were two adults and two teens it got pretty unkempt. I thought the first day was a fluke so the second day I was informed you have to ask for daily cleaning. Otherwise it’s only done every 3 days. The problem is, we were only there 3 nights. I never got a room cleaning but they did send someone to bring fresh bath towels, bathroom tissues, and take our trash away. My only other issue was a lack of response calling housekeeping or the front desk. They never answered the phone. Each time I needed something I had to go down to the front desk which was always very busy and had a line. And while they helped me they weren’t the friendliest. Gave off a vibe like I was inconveniencing them."

"Overnight connection. Would stay again."

"Staff were excellent. When tv was not working technician came in a few minutes to connect the cable. Room was very clean."

"Spacious and great location."

"Great. Easy and cheap overnight parking axross the street."

"Everything perfect . The manager Benjamin excellent customer customer service.. The health spa clean . Great hours . "

"Room was a nice size, great location for theater and restaurants. Hotel was clean, staff was exceptionally nice"

"This is a great location. We had a great experience. "