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斯帕坦堡喜來登福朋飯店的評分

3 out of 5
斯帕坦堡喜來登福朋飯店
9027 Fairforest Rd, Spartanburg, SC

評論

9.2

太棒了

10 分，有夠讚；225 則評論中有 165 則" "
8 分，不錯哦；225 則評論中有 37 則" "
6 分，一般般；225 則評論中有 11 則" "
4 分，不太好；225 則評論中有 6 則" "
2 分，很糟糕；225 則評論中有 6 則" "

9.6/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

ROBERT

喜歡：整潔度和員工素質
I love everything about being there
於 2024 年 5 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

ROBERT

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2024 年 4 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Jamal

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel in Spartanburg hands down
於 2024 年 4 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

latrice

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean and spacious it easily fit six adults. The restaurant, conveniently located downstairs had the best burger and fries I’ve ever had my family had the ribs collard greens, mac & cheese. Food was great service even better.
於 2024 年 4 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Andrea

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There is no laundry room
於 2024 年 4 月住了 5 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Kyonda

家庭旅遊
Very beautiful and clean
於 2024 年 4 月住了 4 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

6/10 一般般

Nicholas，Florence

親子旅遊
不喜歡：住宿環境和硬體
Shower was awful. Like it's so awful I can't believe the poor engineering and the operation of it. The handle was falling off. A woman checked in before myself and the clerk sent her to her room 2 times before finally on the 3rd time she sent an employee to fix the problem. AC unit was not functional because no maintenance has been down on the unit in months. You can tell this from the filter that was completely covered in dirt. I shouldn't have to call anybody to fix something. This stuff should already be done and fixed. I have video of how awful the shower pressure was during the visit
於 2024 年 4 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for your feedback. We sincerely apologize for falling short in delivering you an excellent experience during your visit, as this is far from the experience we want a guest to have. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. We hope you will give us another opportunity to deliver the experience you should have had this time.

8/10 不錯哦

Marlon

於 2024 年 4 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Jan

商務旅客, 家庭旅遊
Very impressed with the clean, comfortable room! Quiet on our two nights, far enough off the interstate there’s no traffic noise. Plus - Staff were all extremely nice.
於 2024 年 4 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年5月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

4/10 不太好

Catherine

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
My family was trying to extend our stay by one night and we got the run around about having to switch rooms even though we had already been there for 4 days. It made no sense that we couldn’t keep the room we were in and just extend the reservation by one night.
於 2024 年 3 月住了 4 晚
Alle Maser (Front Office Manager) 於 2024年4月6日回覆
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your attempt to extend your stay. Our aim is always to provide seamless service and make guests feel comfortable throughout their entire stay. We understand your frustration regarding the room switch, and we will review our policies to ensure clearer communication and smoother transitions for our guests in the future. We appreciate your feedback as it helps us to improve our services. If there's anything else we can assist you with, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 有夠讚

Kristin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet and extremely clean.
於 2024 年 3 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年4月6日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Tierra

家庭旅遊
喜歡：設施服務
I will go again!
於 2024 年 3 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年4月6日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Greg

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
welcoming staff.
於 2024 年 3 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月30日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Amanda

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We quickly left another property prior to this stay due to bugs. I was blown away by how nice this hotel was. Everything was clean, it smelled nice, the rooms were well taken care of by the staff, the front desk staff were delightful. My husband and I frequently talk about how nice this stay was after leaving our prior hotel. 10/10. I will definitely be staying here again if we visit Spartanburg in the future!
Alle Maser (Front Office Manager) 於 2024年3月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

6/10 一般般

Dara

喜歡：整潔度、設施服務和住宿環境和硬體
I was not told at check in I was given a Handicapped room. I was very surprised when I got to my room.
於 2024 年 3 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月22日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

2/10 很糟糕

Christopher，Matthews

於 2024 年 3 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月30日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Sandra

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property. Highly recommend
於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

irina，North port

喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Julie

喜歡：整潔度、員工素質和住宿環境和硬體
Nice place to stay
於 2024 年 2 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Roberta

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Bridget

喜歡：整潔度、員工素質和住宿環境和硬體
The property and staff are wonderful!
於 2024 年 2 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Wanda

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Office Manager
Very nice and clean . Staff very friendly and helpful. The bar is amazing.
於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Jessica

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel and I’m picky!!
於 2024 年 2 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

6/10 一般般

Ray

喜歡：員工素質和住宿環境和硬體
room was cold and heat wouldnt work..couch beds and several other areas were very dirty
於 2024 年 2 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for your feedback. We sincerely apologize for falling short in delivering you an excellent experience during your visit, as this is far from the experience we want a guest to have. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. We hope you will give us another opportunity to deliver the experience you should have had this time.

6/10 一般般

真實旅客

團體旅遊
喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Nikita

於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年3月11日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Joel

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Found my place to stay in Spartanburg!!
The "on site" restaurant and bar were perfect! After a long drive I could check in and stay in. Food was yummy. Friendly staff.
於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Laura

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay! Kudos to the attentive and very sweet housekeeping duo that brought us clean sheets (and changed the bed) when our little one had an accident.
於 2024 年 2 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Antonio

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff member name Ebony was amazing. She made my check in process easy and fixed all my issues.
於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Michael

於 2024 年 2 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

4/10 不太好

Matt

情侶出遊
喜歡：設施服務
The property seemed very nice and clean however After the first night staying I noticed bug bits all over my body when i woke up come to find out it was bedbugs
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
We would like to sincerely apologize for any inconvenience you experienced during your recent stay at our property. Your comfort and satisfaction are our top priorities, and we are genuinely sorry to hear about your discomfort.We take reports of bed bugs very seriously, and upon receiving your feedback, we immediately conducted a thorough investigation. I am pleased to inform you that our findings did not reveal any presence of bed bugs within the property. However, we understand the importance of your peace of mind and are committed to ensuring a safe and enjoyable experience for all our guests.Once again, we apologize for any inconvenience you may have faced and thank you for bringing this matter to our attention. We look forward to the opportunity to host you again and provide you with an exceptional experience.

10/10 有夠讚

House

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I wish I had more time to try the restaurant. Next time I'm in Spartanburg I will be staying here for sure.
於 2024 年 1 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Tia，Freeville

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 1 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Brian

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Robert

於 2024 年 1 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Jennifer

於 2024 年 1 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Bridget

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great lobby and workout area. Excellent location.
於 2024 年 1 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

8/10 不錯哦

Larry

商務旅客
喜歡：員工素質
business
於 2024 年 1 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Sandra

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Mark，MIDDLEBURG

於 2023 年 12 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Jonathan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, nice spacious
於 2023 年 12 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

6/10 一般般

A'Leah

親子旅遊
喜歡：整潔度和設施服務
Beautiful property. The pool could use a good cleaning but that was the only issue!
於 2023 年 12 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Justin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hidden gem of Spartanburg
Everything was truly wonderful…..it is a very nice hotel, probably the nicest in the area for the price, no doubt…..a little gem tucked away where you wouldn’t expect it
於 2023 年 12 月住了 2 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Jessica

寵物同遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Second time staying here on our visit to VA. Love it, love the pool and love the staff. They are all very friendly and extremely professional.
於 2023 年 12 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Kathryn

喜歡：整潔度、員工素質和住宿環境和硬體
We stayed here for one night but it was great. We were pleasantly surprised by how nice the hotel was. Our room was huge and clean. Our kids used the pool and had a great time, we were really happy with the indoor pool. We would stay here again next time we are in town.
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Martha

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 12 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

8/10 不錯哦

KUO-I

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Alle Maser (Front Office Manager) 於 2024年2月10日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!

10/10 有夠讚

Kayla

於 2023 年 10 月住了 1 晚
Alle Maser (Front Office Manager) 於 2023年12月5日回覆
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Spartanburg!