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"Great large room with lovely views."

"This hotel was amazing from decor, staff and food. Highly recommend."

"smoking at entrance. reception i was handed a leaflet to sign and that was it, no info on breakfast,where room was,dining? later told no English only continental,no food available either Got to room, no electronic lock? given two key cards, so back to reception, said your room has key as lock broke, so back up to room (note stairs no lift) which decoration old n tired but clean, No TV remote, over next hour or so tried @ 8 from other rooms, none worked!! Got other room for 1 night, said would sort next day. Decided to go for a meal after all that, out past smokers again, but car blocked in with 4x4, Went to “reception” said would find owner to move no one came.so back past smokers to reception eventually 15 mins moved was wedding delivery.Came back they parked over two EV bays! There was a wedding party who all seemed to be on our new room floor kids running in corridor from @8 til 11pm adults banging on doors shouting,, last event woke us up was 03.30am! Gave us a bottle of wine recompense second morning car was blocked in by another delivery, then found had flat tyre, odd as the true monitoring not gone off. Asked reception if had a pump, as it was raining/sleet said no offered no help, not even a brolly. Changed wheel soaked, took to get checked, tyre pumped up and ok, said maybe let down deliberately as joke, asked forCCTV no response if you want a hotel with 4 stars, I would rate 2 star at best, poor service,parking not safe, smokers entrance +no help, come here."

"Great hotel in a great area friendly staff and a great welcome at the reception desk will use again "

"Arrived to a luke warm welcome. The bedroom window was wide open, to air the room, which was damp. The reception area stank of cigarettes smoke. The carpets are so grubby, some steps the carpet is held together with gaffer tape. When we said we wouldn’t be staying because it wasn’t suitable and damp and in general disrepair. We weren’t offered any incentive to stay or give an option for a better room. This hotel would have been amazing in the 1980’s but has indeed lost all its charm. "

"Excellent location for Islay ferries . Beautiful surroundings, lovely property, perfect food "

"Yes it was welcoming to pets . Car park was busy."

"amazing views, friendly helpful staff, clean room, lovely village shop nearby "

"What a wonderful place! The owner, Richard, is a delight. So helpful with the local area and very approachable. The property is charming and in a perfect location. I just can't say enough good things about our experience there. "