奧斯丁東南部親子飯店，旅行前必看！

「Airport shuttle was easy to find. I took the shuttle very early in the morning from the hotel to the airport. The shuttle was there and waiting at 3am.」

「Multiple guests smoking Marijuana at every exit door I had to go through instead of designated smoking area. Saturday morning's shuttle driver went above and beyond any other service/employee I encountered both syays this week. As was Monday night's shuttle driver who also checked me in for Friday night's reservation. Day front desk staff again speaks to me and guests on the phone as if we are inconveniencing her. CS is hard but do not usw your CS professional voice on the phone then when you...

「Hardworking housekeepers were excellent, professional and friendly. Every one of them. At desk Tommie was fabulous. So informative and energetic, and he put us all at ease. Very special person who solved several minor problems for us with aplomb. We’re very appreciative. The only problem is that the pool was not available and it didn’t seem to be high on the priority list. 」

「Todo los servicios estaban disponibles y con buena calidad, gracias 」

「I was misled to book this hotel, and explained to the hotel that we would like to cancel this stay, but they still checked us in while I was explaining to them, and later on told us that the stay was not cancellable because we had checked in. I called Expedia and talked to them through Expedia but the issue was not solved, so we were finally forced to live there, after one hour waste to time, and I got allergy by sleeping on the sofa bed. The front desk lady was aloof.」