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"Had a 22.00 resort fee but if you ate in hotel restaurant they have it back. "

"Airport shuttle quick"

"Clean room friendly helpful staff would stay again."

"3 Emails sent some in advance leading to my arrival, none answered. Menger Site, Facebook, and Hotels.com, and stopped by the desk to try to achieve the best room at the best rate I could for something potentially a bit more. Instead one read message not responded to, the other two no response and the desk when I arrived no help. Hotel is nice and a great historical beauty. The grounds were nice and kept well, pool was very nice , didn't seem heated so very chilly, valet was prompt courteous, helpful and speedy. Shops that rent on the outer parts of the hotel were nice and people nice there too. Great area to be convenient and price was very good. They claim to have a great rate with extra perks if booking through hotel and that was not the best deal and the one with the perk was significantly higher so they must really like their secondary market sellers better than giving the customer a deal. No receipt printed at check out due to bad printer and the promise of the emailed receipt never arrived. It was pay at the hotel and not convinced I was not overcharged. I may return but the ways to communicate with the hotel did fail miserably and if I had the time I would have called. The trip was enjoyable, but a room next to the elevator couldn't have been worse with the thin walls. The view was to a gravel roof with a stretch I could see the courtyard. Others parise them but for a hotel with this rating I feel the accomodations I asked and was will to pay and upcharge were ignored"

"Breakfast was not great, not enough for all the people staying at the hotel. Food quality was not really good. Staff was regular, nothing worth of mention."

"Parking was a little difficult"

"Beds were very comfortable and it was in a good location. The hotel is a little outdated. Rooms could use remodeling and the couch in our room needs to be replaced because it was dirty and no one wanted to sit on it. Staff was very friendly and we got vouchers for a free alcoholic drink which we did take advantage of. The indoor pool is just split between the outdoor pool, which made the water really cold since it was cold the night we stayed. Would I stay here again? Probably not for the price they charge. It was a little pricey for the condition that hotel is in. "

"We’ve stayed at this establishment quite a few times but this time we feel that they have let the place run down! Not a pleasurable stay at all .. we will not be going back.. it’s a shame since our previous stays were so much better in previous years!"

"Excellent service all the way around. "