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"the room was spotless and the staff was very friendly and helpful..especially Alto and Luke"

"The place was clean and very welcoming. "

"Housekeeping was great and the bar tenders"

"We love the scent of this hotel . Also the empanadas were amazing. "

"everything was perfect , although a little disappointed sunday approx 10 am the host at restaurant we had went for buffet and she was just bluntly rude, didn't look at us when we asked if buffet was still open. She loudly and rudely told my wife who had asked her very nicely even with a good morning , her response to my wife was "yes but its $ amount a person" as if we couldn't afford it . We were nicely dressed for the day so we felt maybe because of our race she acted this way. Anyways my wife caught her vibe towards us how she took not a second to smile or a good morning or talk to us directly but with a sarcastic reply. So my wife smiled and said thank you. Looked at me and said lets get breakfast in downtown. So we checked out by 11 and left to find a restaurant. Hands down to the valet parking the day we arrived and the morning we left we did tip each time very well. We usually stay at Double tree when in town this was first time at Double tree other then my sister's wedding a few years ago. This time I stayed the night. My wife loved it and the bar we had a couple drinks before heading out Saturday night. Everyone was so polite and the gift shop had a very nice staff. We will despite the lady at restaurant Sunday (host blonde hair ) maybe she just needs another spot other then host . Host means you welcome everyone , greet . Before we talked to her she was laughing smiling and talking to others . We stood there a few seconds waiting for her to acknowledge us "

"Great place"

"Room was clean and welcoming"