Find Ski Hotels in South Reno, NV

"Couple issues…. 1. steam shower did not work for two days called to get it fixed. Short female manager said we just probably didn’t know how to turn it on????? 2. Had a roach in our room on the nightstand killed it put it under glass. Manager changed our room said they were going to credit us partial because we had to change our room. Manager was very matter of fact of our concerns… no apologies, no sorry that happened very matter of fact “will change your room” The room we received was smaller than our original… And the Steam shower worked perfectly, just turn on the button, but we only got one morning of use. Reported back to Manager that the Steam was working in the new room…it wasn’t user error…. She says OK ??? I think if the manager would’ve been at least somewhat friendly and concerned of our issues, and not blamed us for the steam malfunctions we probably would’ve just have rated everything excellent…. Like they say you don’t remember what they said, you remember how they made you feel… And they didn’t make us feel very good and appreciated. Was a bummer we upgraded to steam room , didn’t get to use it… KF & MH "

"There is ample free parking. There have good pool hours but bring a life jacket for your kids if they need one. They do not have them available to rent or purchase. The rooms are dated and they didn’t do any housekeeping (I.e. replace towels, toiletries, take out garbage, etc.). They were very nice when we called down to request replacement towels and such. We booked a king room but we checked in late so all of these king rooms were unavailable and they booked us in a two queen room instead. Overall, we had a good stay and it was worth it for the price. "

"Goood"

"Was a great room for the price. "

"I had an issue with a super noisy neighbor and the Manager on duty helped me resolve this issue and offered me a complimentary breakfast for the inconvdnience. Very nice staff and clean rooms! Will stay there again."

"The buildings and rooms are designed nicely. But the hallways smell of smoke. Even though there are no smoking signs throughout the buildings and rooms. The cigarette and marijuana smoke smell gets into the room. The front desk staff and breakfast staff are very friendly, delightful people."

"Clean, affordable, convenient, and pretty good breakfast to boot!"

"I had a decent experience at this hotel. The location is great if you're wanting to be near the airport. I didn't use the gym, or try the breakfast, so I can't say anything about that. The room was clean, the bed was comfortable. I wish they had lotion because my gosh their soap is SO drying! My only complaint is the parking. You have to pay to park, and set it up online, which is a pain, especially after a long travel day. The last thing I wanted to do at check in was run back out to get the license plate number just so I could set up the parking. Otherwise, good stay. "

"Many rooms are occupied by homeless …sometimes with dogs barking at any time."