Sheets had not been changed when I checked into my room, and they do not service rooms daily… pretty gross
sean
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Piper
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was close to the airport so that helped me.
Piper
於 2025 年 6 月住了 1 晚
6/10 一般般
Tamara
2025 年 7 月 11 日
It was clean and conveniently located.
Tamara
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Christine
寵物同遊, 家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent stay. Has been updated, very clean and staff was excellent.
Christine
於 2025 年 7 月住了 1 晚
4/10 不太好
SHEILA
情侶出遊
2025 年 7 月 6 日
不喜歡:整潔度和設施服務
There's only one staff member working the front desk upon check in so there's a bit of a wait time. They're not upfront about surcharges - I was asked for my credit card without being told what the deposit is or the parking fees and even at checkout I had to ask what I'm expected to be charged. The room had dog fur and hair all over the ground and so did the sheets. I asked for new sheets upon leaving in the morning to start my day and told the gentleman why and after coming back over 8 hrs later all that was done was they made our bed - without changing the linen like I requested bc of the dog furs so I went down and got the linen to change myself. I called downstairs - again bc there's only 1 staff at the desk you'll be on hold for 20 mins- and requested several more washcloths bc they only put 2 in each room - and we don't use the same one on our bodies and faces - and since we're here for 2 days I asked for 6 because we already used the 2 we had for after sex clean up - sorry TMI - and I was told they could only give us 3 more. We waited a few hours and instead of washcloths & a couple more cups, they brought us HAND TOWELS lol & said they cannot bring us cups, we have to come downstairs and get them from their self serve area at their store lol. So i went down the next morning to ask for washcloths & was able to get those & the cups. Lastly, if you run hot be aware - I run cold and we had it at 70 and I was HOT. In my apt i have AC at 76 mind you. Anyways 2 stars.
SHEILA
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Shivani
情侶出遊, 家庭旅遊
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Right in front of RNO airport. So great location. Nice nearby restaurants.
Room was spacious, modernized. Enjoyed the stay!
Shivani
於 2025 年 7 月住了 1 晚
10/10 有夠讚
rende,marlboro
2025 年 7 月 5 日
rende
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Steven
2025 年 7 月 2 日
Steven
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Philip,Cordova
2025 年 6 月 28 日
Philip
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Linda
情侶出遊
2025 年 6 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
We came home from Europe, landing at Reno at midnight. It was somewhat easy to walk with our luggage and we didn't check to see if the hotel shuttle was available. It was nice to go across the street from the airport and get a good nights sleep.
Linda
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Roger
2025 年 6 月 22 日
Roger
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Michael
情侶出遊, 商務旅客
2025 年 6 月 21 日
喜歡:整潔度和設施服務
Nice
Michael
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Kayla
家庭旅遊
2025 年 6 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
The soap was great. Hard to find the main entrance by foot. Not clear markings.
Kayla
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Kip
商務旅客
2025 年 6 月 20 日
Super friendly staff with great hospitality.
Kip
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Ritchie Brandly,Jasper
2025 年 6 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Good!!
Ritchie Brandly
於 2025 年 5 月住了 1 晚
6/10 一般般
Jezelle
2025 年 6 月 15 日
喜歡:整潔度和設施服務
The place had really dark lighting and the staff was sometimes abailable when needed.
Jezelle
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Delacey
商務旅客
2025 年 6 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Closest to airport
Delacey
於 2025 年 6 月住了 2 晚
6/10 一般般
Yarrow
親子旅遊
2025 年 6 月 8 日
Airport shuttle does not run 24/7. Starts at 4 am. Room was out of shampoo and the pool says only open til 8. Silly. The room was decent but had noticeable dirt n dust on the floor. Next time, and for the same price, just going to book the grand sierra. Better pool and airport shuttle times.