大廳

南帕德島嶼小屋的評分

2 out of 5
南帕德島嶼小屋
3913 Padre Blvd, Padre & Oleander Street, South Padre Island, TX

評論

5.4
10 分,有夠讚;662 則評論中有 121 則" "
8 分,不錯哦;662 則評論中有 94 則" "
6 分,一般般;662 則評論中有 103 則" "
4 分,不太好;662 則評論中有 111 則" "
2 分,很糟糕;662 則評論中有 233 則" "

5.6/10

整潔度

6.2/10

員工素質

5.6/10

設施服務

5.2/10

住宿環境和硬體

7.4/10

環保程度

評論

2/10 很糟糕

Cesar

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The sofa sleeper sunk in, we could not even sit to watch TV, it was not usable, we asked to be moved but they did not allow us because we booked thru a 3rd party, also, the ceiling in the bathroom would leak, so every time we sat on toilet, we would get wet We had a list of complaints, outlets were not working either, had to get an extension cord, and the phone had no cords, so we couldn’t call to the help desk
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Stephanie

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質和住宿環境和硬體
Was a nice stay
於 2024 年 4 月住了 1 晚
Front desk 於 2024年4月11日回覆
I'm glad to hear that you enjoyed your stay! If there's anything specific you'd like to share or ask about your experience, feel free to let me know.

6/10 一般般

Bianca

商務旅客, 家庭旅遊, 親子旅遊
喜歡:員工素質
It was okay
於 2024 年 4 月住了 2 晚
Front desk 於 2024年4月11日回覆
Thank you for your feedback and for sharing! If you want to talk more about it or anything else, feel free to let us know.

10/10 有夠讚

Vanessa

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Antonio

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente todo
於 2024 年 3 月住了 1 晚
Front desk 於 2024年4月11日回覆
Gracias por tus comentarios. Lo apreciamos mucho. Espermas verte de nuevo.

4/10 不太好

Rafael

不喜歡:整潔度、員工素質和住宿環境和硬體
We didn’t got room service to offer toilet paper or towels, they ask for $100 cash as a deposit and only because the towels were dirty we got half of the deposit I mean we are at the beach if we would broke something or made a real damage yes I’m ok but only for dirty towel
於 2024 年 3 月住了 2 晚
Front desk 於 2024年4月11日回覆
We would like to apologize for the experience stay you had. It's reasonable to expect basic amenities and fair treatment when staying somewhere. Hopefully, future stays will be smoother and more accommodating.

4/10 不太好

HERIBERTO

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Los cuartos estaban manchadas las paredes sucias, el baño muy deteriorado
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Bernie

團體旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very dirty and smelt like mold in the bathroom there was a yellow liquid stain and blood stain on my sheets and they never came to change the sheets even though they said they would. No service in the hotel sometimes and the wifi doesn’t work. Floors stained our feet black as soon as we walked in.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Reagan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved it here! The stuff was friendly and the location is perfect. It’s a good place to meet new people, perfect for spring break!!

2/10 很糟糕

John

不喜歡:整潔度和住宿環境和硬體
The floor was really disgusting, had some sort of sticky, blackish, grainy surface. The noise was off the chart, rap music blaring until 5AM, people shouting on the balconies all night.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Samantha

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me gusto mucho la verdad, solo me saco de onda sobre el charge de 2 personas y el depósito de 100, pero todo bien muchas gracias :D !

10/10 有夠讚

Sally,Rio Grande City

家庭旅遊
喜歡:設施服務
It was great.
於 2024 年 2 月住了 1 晚

6/10 一般般

Roberto

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Hot tub was not working ( that was the only reason I chose the hotel)?
於 2024 年 2 月住了 2 晚

10/10 有夠讚

David W

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jesús Iván

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buen servicio
於 2024 年 2 月住了 1 晚

6/10 一般般

Rufino

喜歡:整潔度和員工素質
Económico y bien para pasar una noche, bien ubicado solo instalaciones algo descuidada pero limpio
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Deanna,Little Chute

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Th Staff was very much helpful and very kind and respectful, definitely helped us out with our questions! I am very grateful for the support and I will continue to stay there again!! There’s remolding in progress and but the cleanliness of it overall was good 👍👌💯
於 2024 年 2 月住了 5 晚

10/10 有夠讚

Nicole

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very nice
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Amber

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Like the privacy of the property.
於 2024 年 2 月住了 2 晚

6/10 一般般

Edith

於 2024 年 2 月住了 3 晚

2/10 很糟糕

Rene

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hidden fees, old building, old mattresses. Not worth the stayed.
於 2024 年 1 月住了 2 晚

4/10 不太好

真實旅客

商務旅客
不喜歡:整潔度
Pass this one by !
Ants everywhere! Black mold in shower They kept my 50 dollars deposit called to inquire and he says you speak a Spanish 😂
於 2024 年 1 月住了 7 晚

10/10 有夠讚

erika

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Gary

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Gary

於 2024 年 1 月住了 1 晚

10/10 有夠讚

cositas del chiki

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jaime

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El personal exelente
於 2023 年 12 月住了 6 晚

10/10 有夠讚

Gerino

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was very good
於 2023 年 12 月住了 3 晚

6/10 一般般

RAMON

家庭旅遊
喜歡:員工素質和客房舒適度
於 2023 年 12 月住了 2 晚

2/10 很糟糕

Hector

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Michael

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Really clean & comfortable room.
Was actually extremely nice for the price. I rarely get the feeling of wanting to take a shower but this shower made me want to take one. Pretty sure the rooms were recently remodeled. Only bad things was there was a gum on the side of the headboard but I don’t even blame the cleaning I barely noticed it. Also towels were a bit rough but i’m not picky.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Adrian

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Limpieza
於 2023 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I was pleased with the hotel and staff.
於 2023 年 11 月住了 2 晚
Customer care team 於 2023年11月19日回覆
Dear Customer,Thank you for your kind words! We're delighted to hear that you had a positive experience with our hotel and staff. Your satisfaction is our priority, and we look forward to welcoming you again.Best regards,South Padre Island Lodge,Customer Care Team

4/10 不太好

Julio

喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
Bed it was like a water bed😡
於 2023 年 10 月住了 1 晚
Customer care team 於 2023年11月19日回覆
Dear Customer,We apologize for the discomfort you experienced with the bed. Your feedback is important, and we'll investigate the matter to ensure a more comfortable stay for our guests. Thank you for bringing this to our attention.Best regards,Customer care Team

8/10 不錯哦

TRAVION

家庭旅遊
喜歡:員工素質
於 2023 年 10 月住了 3 晚

6/10 一般般

Leslie Michelle

情侶出遊
喜歡:設施服務
不喜歡:整潔度和住宿環境和硬體
Al momento del check in tuve un inconveniente ya que me comento la asistente del gerente Sra. Yolanda que no estaba mi reservación que marcará expedia para que solucionará, me corrió del lobby y luego cuando hablaron con ella dos agentes de expedia aparecio la reserva, magicamente en mi correo estaba la confirmación y extrañamente la encuenta de como habia estado el check in, tardaron 40 min en solucionarme, la habitacion tenia mal olor, el baño tiene manchas extrañas, en la cama habia cabellos, los blancos estaban manchados, al dia siguiente nos trato muy bien otra señorita que trabaja en la recepción, me marco para saber que habia pasado y se disculpo por la mala experiencia de la noche anterior. Al igual que al check out aunque no hablaba español me apoyo con algunas dudas que no habia aclarado como la copia que te piden de la Tarjeta de credito y me dijo que estaba segura esa copia que no habria problemas, las dos personas que me atendieron en la mañana de los dos dias fueron super amables, menos la Sra.Yolanda.
於 2023 年 10 月住了 2 晚
Front desk 於 2023年10月22日回覆
Lamentamos mucho los inconvenientes experimentados durante su estancia y el proceso de check-in con la Sra. Yolanda. Apreciamos sus comentarios y estamos contentos de que el servicio mejorara en su segundo día gracias a la amabilidad de otros miembros del personal. Esperamos que considere darnos otra oportunidad en el futuro.

6/10 一般般

Christian

喜歡:員工素質
不喜歡:整潔度
I like the cleanliness
於 2023 年 9 月住了 2 晚
Customer care team 於 2023年11月19日回覆
Dear Customer,Thank you for appreciating our commitment to cleanliness. Your satisfaction is our priority, and we look forward to maintaining the high standards that enhance your experience with us.Best regards,Customer care Team

10/10 有夠讚

CARLOS,MISSION

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
price
於 2023 年 9 月住了 1 晚
Customer care team 於 2023年11月19日回覆
Dear Customer,Thank you for your feedback regarding pricing. We appreciate your input and are committed to providing value for your money. If you have any specific concerns, please feel free to share, and we'll address them promptly.Best regards,Customer care Team

2/10 很糟糕

Brooke

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awful
Probably one of the most disgusting rooms I’ve ever stayed in. Found multiple cockroaches. Mold was all in the bathroom. I wore my shoes all in that room even in the shower. They said pool closes at 11 but there was a huge group of people still down there making noise until 4 am. Would not recommend this place at all. I would have rather had a tent on the beach in sand.
於 2023 年 9 月住了 1 晚
Customer Service Department 於 2023年9月23日回覆
Dear Guest,We're truly sorry for the extremely disappointing experience you had during your stay. Your feedback is deeply concerning, and we take it seriously.We sincerely apologize for the cleanliness issues you encountered, including the presence of cockroaches and mold in the bathroom. This falls far below our standards, and we're committed to addressing it immediately.Regarding the noise disturbance and pool hours, we understand your frustration. However, as hotel management all we can do is ask the guests to be more discrete and respect the neighboring guests.Your feedback is invaluable, and we hope you might reconsider giving us another opportunity to provide you with a vastly improved experience in the future.Best regards,South Padre Island Lodge,Customer Service department.

2/10 很糟糕

Jose

不喜歡:整潔度、員工素質和住宿環境和硬體
Room 301 is a suite and is leaking pretty heavy from the roof
於 2023 年 9 月住了 1 晚
Customer Service Department 於 2023年9月23日回覆
Dear Guest,We sincerely apologize for the inconvenience you experienced in the suite 300. Your feedback is crucial, and we take this matter seriously.Our maintenance team has already investigated and addressed the roof leak issue to prevent any further problems in the future.We appreciate your patience, and we're committed to ensuring a more comfortable stay for you in the future. Please don't hesitate to reach out if you have any further concerns.Best regards,South Padre Island Lodge,Customer Service Department.

8/10 不錯哦

ANGELICA GUADALUPE

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El servicio del personal excelente, el cuarto en buenas condiciones, la limpieza también fue buena, lo único malo que tuvimos fue que la llave se descargaba a cada rato, y la recepción no abre las 24 hrs, por poco y nos quedábamos afuera a dormir porque no abría la puerta y no teníamos con quien recurrir.
Customer Service Department 於 2023年9月23日回覆
Dear Guest,Thank you for your feedback. We're pleased to hear that you found our staff service excellent and that your room was in good condition and clean.We sincerely apologize for the inconvenience you faced with the key deactivation and the limited reception hours. Your feedback is valuable, and we will address these issues to ensure a smoother experience for our guests.Your satisfaction is important to us, and we hope to welcome you back for an even more enjoyable stay in the future.Best regards,South Padre Island Lodge,Customer Service Department.

2/10 很糟糕

Flor

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything here is terrible, stay away. After I checked in and quickly after I left to another hotel. the bathroom was disgusting and it had urine around the toilet from previous person that stayed. So it’s obvious they didn’t clean the bathroom at all. I am waiting to hear back regarding my refund. I highly do not recommend this place really stay away.
於 2023 年 9 月住了 3 晚
Customer Service Department 於 2023年9月23日回覆
Dear Guest,We're truly sorry to hear about your experience at our property. We understand your concerns, and we take them seriously.We apologize for the cleanliness issue you encountered, although, we can assure that our front desk agent visited your room prior to your arrival to ensure the room and the restroom was clean, and no signs of urine were evident in the bathroom. We strive to ensure our guests can be accommodated in every way, thus our front desk agent attempted to serve you to the best of their ability.We appreciate your feedback, and we're dedicated to making necessary improvements.Best regards,South Padre Island Lodge,Customer service Department.

2/10 很糟糕

Adam

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Room was dirty and nasty feeling.
於 2023 年 9 月住了 1 晚
Nick 於 2023年9月17日回覆
Greeting from South Padre Island Lodge. We are sorry to hear about your complain. We are always here to accommodate the guest.We wish you could bring the issue to the front desk so that we can look into and accommodate you according to your needs and expectations.Looking forward to host you again1Thanks

8/10 不錯哦

Stephen Brent,Gonzales

商務旅客
不喜歡:員工素質
Ok
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Stephen Brent

商務旅客
不喜歡:整潔度、員工素質和住宿環境和硬體
Couldn't check in a little early in the sweltering heat
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Vanessa

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The parking was pretty tight, the staff was very nice, the outside was a bit rough but the room was very good!
於 2023 年 9 月住了 1 晚
Nick 於 2023年9月17日回覆
Greetings from South Padre Island Lodge. We do have 60 car parkings available. 40 parkings in the middle of the property and 10 guest parkings at the front of the Hotel and 10 parkings at the back side as well.Please seek the help of the front desk during your next stay if you have any Parking issues.Thanks

10/10 有夠讚

Daisy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The sofabed had blood stains over all everything was okay
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Yessica

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

GRACIELA

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚