Exterior

Reviews of Hotel Lumberjack

3.5 out of 5
Hotel Lumberjack
128 S Green St, Sonora, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 204 out of 415 reviews" "
Rating 8 - Good. 125 out of 415 reviews" "
Rating 6 - Okay. 44 out of 415 reviews" "
Rating 4 - Poor. 24 out of 415 reviews" "
Rating 2 - Terrible. 18 out of 415 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

George, Turlock

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Staff Service was good, but there was one person working a weekend where it would be busy. The poor guy was literally running all over the place.
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms recently renovated and well designed.
Stayed 5 nights in Apr 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice update motel property. Super clean and modern at fair rate
Stayed 1 night in Apr 2024
Response from FDA - MC on 2024/4/29
Dear Wendy,Thank you for the excellent feedback. We appreciate your business and hope to see you again soo.Best Reards,

8/10 Good

Timothy, Richland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Parking lot tight. Spartan breakfast: food & hours. Good coffee, though! Nice to have small group sitting areas.
Stayed 2 nights in Apr 2024
Response from Kristi on 2024/4/22
Hi Timothy!Thank you for your wonderful review. We apreciate you trusting us with your lodging needs and look forward to seeing you in the future.Have a lovely evening!Kind regards,FDA - KB

10/10 Excellent

Amy

Stayed 1 night in Apr 2024
Response from FDA MC on 2024/4/25
Dear Amy,Thank you for your perfect rating. We are pleased you enjoyed your stay with us and look forward to seeing you again.Best Regards,

8/10 Good

Harlan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a quiet room and a comfortable bed. The free breakfast was a bit substandard.
Stayed 1 night in Mar 2024
Response from IM on 2024/4/3
Dear Harlan,Thank you for taking the time to leave a review of your recent stay at our hotel. We value all feedback from our guests and use it to improve our services.We are delighted to hear that you found your room to be quiet and comfortable. Providing a peaceful and restful environment for our guests is a top priority for us.Regarding the free breakfast, we apologize that it did not meet your expectations. We take all feedback seriously and will review our breakfast offerings to ensure we are providing a high-quality dining experience for our guests.We truly appreciate your feedback and hope to welcome you back to our hotel in the future for an even better experience.Warm regards,HL Staff, FDA IM

8/10 Good

Mathias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice overall, but bedcover was a bit dirty. The bathroom sliding barn door was cute, but not maintained, and it was extremely hard to slide (I had to help my family do it). Very nice staff, but not enough in the morning-- Continental breakfast staff (also the front desk attendant) was overwhelmed and couldn't keep up with the flow, running out of things repeatedly, and no water. Might stay again, despite the issues.
Stayed 1 night in Feb 2024
Response from MC on 2024/3/19
Thank you, Mathias for your feedback. I am very sorry to hear that your stay at the hotel was less than satisfactory The information you provided has been sent to our concerned staff. Despite this, we hope to be able to welcome you back. Best Regards,

4/10 Poor

Leena, Fresno

Disliked: Staff & service, property conditions & facilities
The front desk was unprofessional and made many excuses for why they did not know how to work their own reservation system.
Stayed 2 nights in Mar 2024
Response from MC on 2024/3/19
We are sorry to hear of the negative experience at the front desk. We have begun a new computer system and occasionally run into a problem. We are actively training on the new system and are striving to be efficient. Thank you for you valuable input as it leads us to the area that we need to improve on.Best Regards

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the area for work, and at first stayed in Modesto, when I needed to stay closer to the Sonora area I decided to stay at the Lumberjack. On first sight, it looked like every shady motel you always see in the movies, but with a fresh coat of paint. But once I walked through the room door, the room was a fresh breath with a modern deco interior, the over sized large window to the right gave a view to a small stream running by the back of the hotel between the buildings. It wasn’t spectacular by any means but it was one to take in for a bit. The staff on check in was superb, but not all the personnel working were as fabulous. In the four days I stayed, some mornings when I went to grab my small cup of coffee before the start of my work day was not as welcoming, all though it might have been my uniform. As I usually don’t eat breakfast, I can tell you that they had a fairly nice set up. Make it yourself fresh waffles, cereals, eggs and pastries. And that is if you didn’t want to take advantage of some believe it or not some fine dining on the main st running along one street away! One thing I will tell you, a must try, Flappy’s Pizza! Wow, their take on a hamburger pizza or the street taco pizza was delicious. And if you go and get lucky enough to get Emily to wait on you, tell her the “Agent” said hi. I will add one thing! I am hoping by the time you read this, that they made the correction. The safe in the room was not bolted down, which makes the safe useless!!
Stayed 3 nights in Mar 2024
Response from MC on 2024/3/19
Dear Eric,We appreciate you taking the time for your valuable feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Your concerns have been passed on to our proper personnel. We welcome you to give us another chance as we will definitely improve our services.Best Regards,

10/10 Excellent

Andrew, San Mateo

Clean and modern rooms.
Stayed 1 night in Mar 2024
Response from KB on 2024/3/11
Hi Andrew!Thanks so much for the awesome 5 out of 5 stars. We're pleased to make you happy.Have a lovely evening and we look forward to seeing you again.Kind regard,FDA - Hotel Lumberjack

8/10 Good

I-Chu, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KB on 2024/3/12
Hi I-Chu!Thank you for your kind review. We hope to see you again on your next trip to the Gold Country.Kind regards,FDA - Hotel Lumberjack Team

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel receptionist was friendly and made checkin easy.
Stayed 1 night in Feb 2024
Response from MR on 2024/2/29
Dear Margaret, We apreciate you taking yourtime to leave us a review. We arepleased to hear you enjoyed your stay. We hope to see you soon!Kind regards, FDA MR

10/10 Excellent

Smajo

Traveled with family and small children
Everything was perfect! We will definitely be back here, it’s now our favorite place! The guy snd girl in the front was also very nice.
Stayed 1 night in Feb 2024
Response from IM on 2024/2/22
Dear Smajo,Thank you for taking the time to share your feedback with us. We are thrilled to hear that everything was perfect during your recent stay at our hotel and that we have become your favorite place to stay. Your kind words about our staff, particularly the front desk team, are greatly appreciated.We look forward to welcoming you back on your next visit and ensuring that your stay with us is just as enjoyable as the last.Please do not hesitate to reach out to us if you have any further feedback or require any assistance. Thank you again for choosing our hotel.Warm regards,Lumberjack Team, FDA IM.

4/10 Poor

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk.... That was hard to find and across the street and down the hallway from the actual hotel.... Was on his phone tapping away at it while I'm trying to check in because he's playing some game online against somebody. Parking?.... There's not adequate parking for as many rooms as there are. So you have to go and find a parking place on your own. But the front desk will tell you it's across the street at the B of A parking lot....
Stayed 1 night in Feb 2024
Response from IM on 2024/2/12
Dear Marshall, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honesty and would like to address the points you have raised in your review.Firstly, we sincerely apologize for any inconvenience you experienced in finding our front desk. We understand that our front desk location may not have been apparent, and we apologize for any confusion caused. We will make sure to look into improving our signage and directions to ensure a smoother check-in process for all guests in the future.Regarding the behavior of our front desk staff member, we are deeply sorry for any impression of negligence or lack of professionalism. We have strict policies in place regarding phone usage during working hours, and we will investigate this issue further to ensure that it does not happen again. Please be assured that this incident is not indicative of our standard of service, and appropriate measures will be taken to address the matter internally.Moreover, we apologize for any inconvenience you faced in regard to the parking situation. Our hotel does provide parking for our guests; however, it seems that during your stay, the available space was not sufficient for the number of rooms we have. We apologize for any inconvenience caused in having to find alternative parking arrangements. We will make sure to assess and potentially expand our parking facilities to better accommodate our guests in the future.Once again, please accept our sincere apologies for the shortcomings you experienced during your stay. We appreciate your feedback as it provides us with valuable insights on areas that require improvement. We are committed to delivering exceptional service to all our guests, and we assure you that your concerns will be taken seriously.We genuinely hope that you will grant us another opportunity to serve you better in the future. Should you decide to visit us again, kindly reach out to our management team directly, and we will ensure that your stay meets your expectations.Thank you for your understanding and for bringing these matters to our attention.Warm regards,Hotel Lumberjack team.

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Was good for couple of days stay.. rooms are small
Stayed 2 nights in Jan 2024
Response from FDA on 2024/2/9
Dear Mohammad, Thank you for trusting us and leaving your valuable feedback. We hope to see you the next time you're visiting the Sonora area!Kind regards,FDA MR

10/10 Excellent

Meg, Pittsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern room. Easy working to heart of Sonora. And very reasonable price!
Stayed 2 nights in Feb 2024
Response from FDA NC on 2024/2/6
Thank you Meg for your amazing review. We pride ourselves in providing a memorable experience and comfortable stay. We very much look forward to you staying with us in the future.

8/10 Good

John

Stayed 1 night in Feb 2024
Response from Kristi on 2024/3/24
Hi John!Thank you for your 4 out of 5 stars review. We greatly appreciate you trusting us with your lodging needs and look forward to seeing you again!Kind regards,FDA - Hotel Lumberjack Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from FDA on 2024/1/19
Dear Jennifer, Thank you for taking your time to leave your valuable feedback. We appreciateyour 5 out of 5 star rating. We hope to see you the next time you're visiting the Sonora Area.Kind regards, FDA MR

4/10 Poor

JOHNSON

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from FDS AC on 2024/1/16
Dear Johnson,We appreciate you taking the time to leave us a rating referencing your recent stay. We do wish that we were able to provide you with a better experience. If you would like to contact us directly, we would love to know more. Thank you for choosing Hotel Lumberjack for your visit to Sonora.Best wishes,FDS AC

2/10 Terrible

Gabby

Stayed 1 night in Jan 2024
Response from KB on 2024/2/3
Hello Gabby, We are very apologetic that our hotel did not meet your expectations. We would appreciate you reaching back out and giving us feedback about the terrible experience you had faced during your stay. You can reach us via email hello@hotellumberjack.com or via phone (209) 532-2400. Kind regards, FD

8/10 Good

patricia

Liked: Property conditions & facilities
Response from FDA on 2024/1/11
Dear Patricia,Thank you for trusting us and leaving your valuable feedback. We hope to see you again soon! Kind regards,FDA MR

6/10 Okay

Karl

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FDA on 2024/1/11
Dear Karl, Thank you for taking your valuable time to leave us a review. We hope to welcome you again soon!Kind regards,FDA MR

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from FDS AC on 2024/1/9
We appreciate you leaving us a rating from your recent stay! Thank you for choosing Hotel Lumberjack for your lodging needs!

10/10 Excellent

Ning

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FDS AC on 2023/12/30
Dear Ning,Yay, you gave us a 5 out of 5 rating for the Hotel Lumberjack!! Thank you so much for the rating! We appreciate you choosing us for your lodging needs!Best wishes and Happy New Year!

10/10 Excellent

Terrance, Camarillo

Stayed 1 night in Dec 2023
Response from FDS AC on 2023/12/30
Dear Terrance,Wow, thank you for giving us a 5 out of 5 ranking for Hotel Lumberjack! We hope you have a Happy New Year, please come visit us again next year!

6/10 Okay

Ruth

Traveled with family
Worst coffee pot, a little noisy and no hair dryer.
Stayed 1 night in Dec 2023
Response from FDA AW on 2023/12/26
Helo Ruth,We are sincerly apologetic for the many inconveniences you have faced during your stay. We will be looking into these inconveniences immediately to get them resolved. As for the hair dryer, we provide one at the front desk if a guest requests one. If you have any other valuable input please feel free to reach out. Kind regards,

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to shopping, dinner, coffee, whatever but the parking is tight.
Stayed 2 nights in Nov 2023
Response from FDA on 2023/12/10
Dear Jill,We appreciate you for taking your time and leaving your valuable feedback. We are pleased tohear that you enjoyed our close access to nearby shops. We hope to see you next time you're visiting theSonora area.King regards,FDA MR

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from FDS AC on 2023/12/5
Hello David,We appreciate you leaving us a 10 out of 10 rating regarding your recent stay with us! We are happy that you had a pleasing stay and we hope that if you visit the Sonora area again, you will choose us for your lodging needs.Best wishes,FDS AC

2/10 Terrible

Kai

Stayed 1 night in Jul 2023
Response from Hotel LumberjackTeam on 2023/11/25
Hello Kai, We are very apologetic that our hotel did not meet your expectations. We would appreciate you reaching back out and giving us feedback about the terrible experience you had faced during your stay. You can reach us via email hello@hotellumberjack.com or via phone (209) 532-2400. Kind regards,

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! An old motel but now converted to a boutique 4 star hotel standard. In the center of town as well, would gladly stay again
Stayed 1 night in Nov 2023
Response from FDA on 2023/11/19
Dear Damien, We are pleased to hear that you enjoyed thelooks of our newly renovated hotel ! Thank you for taking the time to leave your valuable feedback.We hope to see you the next time you're visiting sonora!Kinda regards,FDA MR

8/10 Good

Leslie, San Jose

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk staff was awesome.
Stayed 1 night in Nov 2023
Response from FDA on 2023/11/19
Dear Leslie, Thank you for trusting us and takingyour time to leave your valuable feedback.We were pleased to have you stay with us. We hope to see you again some time soon!Warm regards,FDA MR

4/10 Poor

Robert

Traveled with family
Disliked: Amenities, property conditions & facilities
We came to the Hotel Lumberjack after spending time at other lodging that was excellent in every respect. This undoubtedly colored our impression of the Hotel Lumberjack. Nevertheless, I think it is fair to say that the rooms were not particularly clean, and were too small. The parking was awkward, and the breakfast choices were quite limited. The staff were ok.
Stayed 2 nights in Nov 2023
Response from Hotel Lumberjack FDA on 2023/11/7
Dear Robert, We are sorry to hear we did not meet your expectations! However, we do appreciate the valuable feedback. We will be looking into the inconveniences you have faced and hopefully improving these mistakes for the next guest to come. Kind regards

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from FDA on 2023/11/4
Dear Martin,Thank you for trusting us and taking your timeto leave your valuable feedback. We are pleased to hear that you enjoyed your stay! We hope to see you again soon !Kind regards,FDA MR

10/10 Excellent

William

Very peaceful
Stayed 1 night in Nov 2023
Response from FDA on 2023/11/4
Dear William,Thank you for trusting us and taking your timeto leave your valuable feedback. We are pleased to hear that you had a peaceful stay! We hope to see you again soon !Kind regards,FDA MR

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from FDA MR on 2023/10/28
Dear Alice, Thank you for trusting us and sharing your valuable feedback. We are glad you enjoyed your stay. We hope to see you again soon!Warm regards, FDA MR

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the TV casting and HDMI ability. Beautifully remodeled.
Stayed 2 nights in Oct 2023
Response from FDA on 2023/10/27
Dear Robert,We are pleased to hear that you enjoyed the looks of our newly renovated hotel. Thank you for trusting us and sharing your valuable feedback! We hope to see you again soon! Kind Regards, FDA MR

10/10 Excellent

Lajean

Stayed 1 night in Oct 2023
Response from FDA on 2023/11/12
Dear Lajean, Thank you for trusting us and leaving your valuable feedback. We are pleased to hear that you enjoyed your stay. We hope tosee you sometime soon!Kind regards,FDA MR

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The room was clean, and quite with easy parking. Only thing of note is that checkin is in the Sonora Inn across the street.
Stayed 1 night in Oct 2023
Response from FDA on 2023/10/22
Dear Gary,Thank you for trusting us and sharing your valuable feedback. We are pleased to hearthat you had a 10 out of 10 stay with us. We hope to see you again soon!Kind regards,FDA MR

10/10 Excellent

Rosen, Shelton

Stayed 1 night in Oct 2023
Response from FDA on 2023/11/9
Dear Rosen,Thank you for trusting us and sharing yourvaluable feedback. We are pleased to hear you have enjoyed your stay. We hope to see you again soon!Kind regards, FDA MR

10/10 Excellent

Maria Nonita Prudente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Lumberjack Team on 2023/10/17
Dear guest, We appreciate the time you took to leave valuable feedback! We are pleased you have enjoyed your stay!Kind regards

4/10 Poor

Sabrina

Liked: Cleanliness, staff & service
The rooms are newly renovated and look great. Unfortunately, the noise level is awful. We were there 2 nights, never slept. The room/s above us walked loudly, all night, both nights. The walkway upstairs is also extremely loud, you can hear every step. The bathroom is nice, but doesn't have a real door. There's a barndoor, that doesn't have a lock, and doesn't close completely. Also, there isn't enough parking, so you might need to park across the street, at the bank.
Stayed 2 nights in Oct 2023
Response from FDA MR on 2023/10/9
Dear Sabrina, We are pleased to hear that you enjoyed the looks of our newly renovated hotel. Although, I am sorry to hear about the incontinence's during your stay. Thank you for taking your time to provide your feedback. We will be looking for ways to improve. We hope to see you again soon! Warm regards,FDA MR

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from FDS AC on 2023/10/6
Dear Timothy,We appreciate the 5 out of 5 rating you gave us. We must have done something right in providing you a nice, comfortable stay. We hope that you enjoyed the amenities and the great location downtown. Thank you,FDS AC

10/10 Excellent

Maribel

Stayed 2 nights in Sep 2023
Response from FDA on 2023/10/22
Dear Maribel,Thank you for leaving your valuable feedback.We hope to see you again soon!Warm regards, FDA MR

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the motel, room was recently updated and clean. Front staff was friendly. Perfect location to walk to restaurants and shopping.
Stayed 1 night in Sep 2023
Response from Hotel Lumberjack Team on 2023/10/2
Dear guest,We appreciate your valuable feedback! We are glad you had enjoyed your stay! Hope you choose to stay with us in the future!Warm regards,

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Lumberjack FDA on 2023/9/28
Hello guest,We appreciate your kind rating! We are very gad you've enjoyed your stay. Warm Regards,

6/10 Okay

Ted

Stayed 2 nights in Sep 2023
Response from FDS AC on 2023/10/15
Dear Ted,Thank you for taking the time to leave us a rating from your recent stay. We appreciate any and all feedback from our guests. We hope that you enjoyed our beautiful town of Sonora. Best wishes,FDS AC

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Our primary issue was that we ordered a room stating it had air conditioning and it did not. It was very hot and uncomfortable to try and sleep. When we raised the issue and asked to switch rooms we were told by staff that there were no other room to move to. The staff was great, trying hard to help by bringing a fan, but I am asking for a refund of some sort since it wasn't what we paid for and was uncomfortably warm to sleep in.
Stayed 1 night in Sep 2023
Response from FDS AC on 2023/9/19
Dear Courtney,We appreciate you leaving us feedback regarding your recent stay with us. We apologize for the inconvenience that you experienced while staying with us. We were able to extend a 15% discount to you that we credited to your credit card that we had on file. Best wishes,FDS AC

10/10 Excellent

philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find . Renovated beautifully, very bright. Great shower
Stayed 1 night in Sep 2023
Response from FDS AC on 2023/9/19
Dear Philip,We are so happy that you enjoyed our recently renovated property. We put a lot of thought and effort into providing a clean, modern look. We hope you stop in next time you are in the area.Thank you,FDS AC

10/10 Excellent

Jalaj

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property
Stayed 1 night in Sep 2023
Response from FDS AC on 2023/9/19
Dear Jalaj,Thank you for taking the time to leave us your valuable feedback. We are glad that you liked our property while staying in our beautiful town of Sonora.We hope to see you ack soon.Best wishes,FDS AC

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable Modern Motel
This is an adorable modern motel. The room was clean and comfortable. The staff were very friendly. We had breakfast there one morning and it was good for an extended continental spread. I would definitely stay here again.
Stayed 3 nights in Sep 2023
Response from FDS AC on 2023/9/19
Dear Catherine,We appreciate your positive review of our hotel. It is always uplifting to know that we provided you with a memorable stay. Thank you,FDS AC