「stayed in private apartment for 3 days on a football trip the apartment was excellent had every thing we needed and the reception guy who checked us in was excellent letting us know every thing to make our trip great Thank you.」
「We had a great trip. Ludmil is a wonderful host! We enjoyed the different Bulgarian pastries each morning & his chats about Bulgarian history, plus advice on where to go & how to get there. He also took us one day to Rila Monastery, a trout restaurant & Boyana Church. This was a more relaxing trip than if we'd gone on a coach tour! 」
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk."
