Double Room | Minibar, in-room safe, desk, rollaway beds

Reviews of ZEN Rooms Basic Bendemeer

3 out of 5
ZEN Rooms Basic Bendemeer
407 Jalan Besar, Located in The Noble Hotel, Singapore

Reviews

5.6
Rating 10 - Excellent. 0 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 3 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jellybeans, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic hotel if you need a few hours rest
The furniture is old, cupboard is squeaking, and bed is quite hard and not comfortable to sleep on. However, i rated it okay for the price i paid (less than $100) for a weekday night. There is also free parking, limited to only a few cars though.
Stayed 1 night in Jul 2017

8/10 Good

Terry, High Point, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel with very nice staff!
The Hotel was located in an active area with many restaurants and close to the MRT. My stay was pleasant and I would have rated it excellent except that there was a bright light outside the window that the curtains could not completely keep out. The room was clean and the staff were truly exceptional...very friendly, eager to assist, and serviced the room promptly and efficiently.
Stayed 2 nights in Jul 2017

2/10 Terrible

Azlina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it at all cost if you want to get your beaut
I would like to share my negative first experience with zenrooms. 1. We were not given zenrooms but was given room 303. I don't believe such room would have passed Zen room audit. 2. Extremely hard old bed that nobody could sleep on without the feeling of being poked by the spring all night long. (2 nights of my stays I suffered. Request for extra blanket to minimize the pain was not even granted) 3. Minibar was not working. 4. Are you sure they have functional cable TV. We tried to watch but it seems that the signal is not good and there is this grey screen overlay and disruption of noise from the TV itself. Overall this hotel doesn't deserve to be priced at 90 dollars per night, with such a degrading quality. I am extremely dissatisfied and disappointed as I was looking forward to at least a decent stay with zenrooms. The worst part of it all was that I couldn't even sleep on the bed. At the very least, hotel should provide bed tht doesn't poke your body all over.

8/10 Good

Evelyn

good for a short stay
the room had windows and it was bright and nice. but the TV had only 4 channels. decent overall.

8/10 Good

Verified traveler

Liked: Staff & service
The condition of the bathroom was really not up to stardard. Mouldy silicone can be seen and weird smell was detected. How ever the good service really make it better... Pillows were soft and bed was relatively on the hard side... Overall its ok considering a budget hotel

2/10 Terrible

Ramil

Disliked: Staff & service, property conditions & facilities, room comfort
not a chance i will be back here!
not so good, first, the staffs are not welcoming, i think they should have a training in hospitality. The bed is squeaky, the personal ref is not working. My wife has some medication that needs to be refrigerated and the hotel doesn't want to provide another one, so every morning I have to go down to the reception area to ask the staff on duty (only one staff smiles, the rest not) to put the medicine in their ref. One staff even ask why I need to put the medicine in the ref, I quickly replied that "if the fridge is working in our room then we wont have this conversation!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Mrs Vig
The hotel is in a good location 10 - 15 minutes to all the shops and metro station but the breakfast is poor.

6/10 Okay

Derrick

Liked: Staff & service
Disliked: Room comfort
Not recommended. You get what you pay for.
Cheap and good service. Some doubts about the cleanliness though, strong stench along the corridor and sheets do not smell fresh at all. Sewage smell from the sink and bathroom drain as well.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room condition is not good. Specially bathroom, shower handels were rusty.

8/10 Good

Jan, germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was great.
The room was good and the breakfast was very good. The Hotel ja near to busstation and in 5 min to Walk to the subway
Stayed 2 nights in Aug 2017

4/10 Poor

J

Disliked: Cleanliness
まあ普通
近くに似た名前のホテルがあります。客室はまあまあですが、前の人のビール瓶が残っていたのでびっくりしました。受付のすぐ隣にレストランもあるので、朝食などはそこで済ませられるのが良いと思いました。
Stayed 1 night in Jun 2017

4/10 Poor

mariana, singapura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel não é tão próximo do metro, quarto pequeno
Hotel não é tão próximo do metro, quarto pequeno e banheiro não tem boxe, molha tudo, apesar que a duche é boa. TV só tem 5 canais e café da manhã não é a vontade e nem tem muita opção. São 3 panquecas ou 1 croissant, com 1 ovo e 2 salsichas.