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Reviews of The Keong Saik Hotel

3 out of 5
The Keong Saik Hotel
69 Keong Saik Road, Singapore

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 154 reviews" "
Rating 8 - Good. 76 out of 154 reviews" "
Rating 6 - Okay. 34 out of 154 reviews" "
Rating 4 - Poor. 8 out of 154 reviews" "
Rating 2 - Terrible. 3 out of 154 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Stayed 1 night in Jan 2022

8/10 Good

Choon Seak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet and bathroom is separately, a bit inconveniences for us to use. When morning sun light shine in will disturb our sleeping....
Stayed 2 nights in Dec 2021

8/10 Good

Nai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

NURUL AMIRA BINTE

Stayed 1 night in Aug 2021

10/10 Excellent

Vasantt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Stayed 3 nights in Jun 2020

4/10 Poor

John

Liked: Cleanliness, room comfort
Disliked: Staff & service
Breakfast despite being included in price.
When booked said includes breakfast. On arrival said were no longer even making breakfast! Was that fault of hotel or Hotels.com who I booked with?
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to China Town. Breakfast was good.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location n Chinatowm. Lots of food and drink options and easy walking distance to more. Was disappointed to be offer single beds after booking double hotel room three months beforehand.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to restaurants and Chinatown
Close to Chinatown and restaurants. Outram metro close by too. Welcome was great and very efficient. Breakfast was ok, very basic, cereals, juices, banana, and a hot item, scramble eggs, hot dog, beans, toast
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurants, Chinatown and not far from MRT
Stayed 2 nights in Nov 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Lovely Staff
Staff where lovely, we where bedridden with food poising and the staff were so helpful with finding a pharmacy and letting us have a late checkout. Hotel is really close to Chinatown and about a 10min walk from the metro line. Great location and Lovely Staff
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Clean room
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Michael

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service
Booked nearly a year in advance for F1 with free cancellation available until just before arrival. However 33 weeks before arrival time was informed that I must pay in full immediately or loose booking because it was F1weekend. Not happy that hotel change terms and conditions also as a gold member of this site it was allowed. When I arrived with my male friend I was informed (after completing check in ) only double room available for first night not twin as requested. Then had to stay in room until after midday so we could move rooms, this interrupted our plans!
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
overnight stay prior to leaving for cruise out of singapore, convenient location not far from cruise terminal, rated this property average but served the purpose at the time for the price
Stayed 1 night in Jul 2019

8/10 Good

Unknown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, only down fall was waiting to get a seat for breakfast as small dining area very small
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Amenities
.Got a single bed room - as I requested. Tiny bed with bottom sheets that didn't even cover the bottom portion of the bed. Hotel also took 25% c/card pre with one week before I stayed.
Stayed 3 nights in Jul 2019

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, bit noisy at night.
I love this bourique hotel. 2nd visit. The only thing stopping us going back is the music from the pub over the road. It kept us awake for a while. Service amazing and situated right in chinatown, handy to everything.
Stayed 3 nights in Jul 2019

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2019

10/10 Excellent

Diana Margareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AFFORDABLE STAY
Amazing stay.. very near to MRT and Chinatown complex
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but very efficient. Was a good stay for two days before going on a cruise. Was close to restaurant and China Town.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Room was very small despite the much higher price we paid for a deluxe double. Little natural light from the windows which were mostly boarded up from the inside.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Room not like the picture we had no windows. Breakfast was well done and staff very friendly
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great value for money with excellent location for Chinatown -which we loved. Only letdowns was the fact that we found no way to control the air conditioning inside our room, and the room would take a long time to cool down. And the windows weren't great, so there wasn't a lot of natural light. Could improve the breakfast offering as well as we had to eat somewhere else after it. Thanks for our stay though, and we had a great time exploring the neighbourhood.
Stayed 1 night in Jan 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Very good basic hotel
The Keong Saik Road area is full of historical character and great restaurants and bars. The hotel is in a historical building. That may explain the somewhat odd, very long and thin dimensions of my room, which I did not mind at all. The Keong Saik Hotel is a good basic hotel with just about everything you need. I would have liked some shampoo and conditioner amongst the amenities and more stable, stronger wifi (but again, that might have had something to do with my room). I appreciated that breakfast (basic but fine) was included. The nearby Outram Park station is on the line out to the airport, so it's very convenient for getting around. If you hate staying glass boxes where you can't open the windows, the Keong Saik is an excellent alternative. I turned off the air con (which I hate), opened the windows, and listened to the birds outside during the night. One final point -- the hotel is next door to the Indian temple, that uses drums in its ceremonies. I loved hearing that outside my window. But you might feel disturbed by that kind of noise, and so ask for a room away from the temple if necessary
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Chinatown and excellent, friendly staff. Near Chinatown MRT dtation. Lots of great things to see and do nearby and great food options. Many bars and restaurant right on same street. Really good breakfasts every morning and in room coffee and tea. And snacks and coffee available during the day. I think the location and atmosphere is great for several days visit to Singapore. Easy to get to from airport and good access to anywhere in Singapore.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Keong Saik hotel is situated perfectly. We were near the MRT line as well as the hop on spot for the hop on/hop off bus stop. Also situated near numerous food spots and a large hawker center it is the perfect spot. The hotel itself was quaint and the staff were super nice. The rooms are on the smaller size, but for us we just needed a clean comfortable bed to sleep in and the hotel delivered.
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Room comfort
尚可接受。因為係印印開嘅酒店，員工都係印印，啲英文係好難聽明白。登記入住要交低廿蚊按金，退房時拎返。由於
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean and smart hotel work nice helpful staff and close to local MRT and Chinatown shopping... Only downside since pervious stays is the bars across the street are now louder and stay open longer and my room was Street side needed ear plugs to sleep... Will think twice about booking again because of this..
Stayed 3 nights in Dec 2018

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Great place to stay. Breakfast good. Easy access to rest of Chinatown.
Stayed 1 night in Dec 2018

6/10 Okay

David

Liked: Cleanliness, staff & service
Good location in relationship to Chinatown
I was disappointed with the amenities, there is no dresser in any of the rooms. A big negative, no place to put clothes if you stay for more than 1 night. Live out of the suitcase.
Stayed 4 nights in Nov 2018

10/10 Excellent

Clarence Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

6/10 Okay

Serena

Liked: Staff & service
Its ok
Aircon too cold
Stayed 6 nights in Sep 2018

8/10 Good

Afke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Good location, 5 minutes to two different MRT stations. Plenty of restaurants around. Hawker food stalls in Chinatown only 5 minutes away. We would go there again.
Stayed 2 nights in Aug 2018

8/10 Good

Gary Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a try
Good solid value hotel in a happening part of Singapore
Stayed 2 nights in Aug 2018

8/10 Good

Eric, Hong Kong

Liked: Staff & service
Very convenient location. Only a couple of minutes away from MRT Basically clean but water leaked from toilet door when I showered. Basic breakfast
Stayed 3 nights in Jun 2018

6/10 Okay

Pairwalan, China Town

Disliked: Staff & service
Staff was rude early morning on the day I check out ( June 12 ) not professional at all, never back to the place again , Thanks
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures on the site didn’t match the room I was in. There was a lizard in my room and although the front desk guy tried and failed at catching it, I had requested a room change and they were reluctant because they said lizards are common in Singapore. Regardless of it being common, I was afraid to be in the room with a lizard. After much negotiation they finally changed my room. It is a very old building and the rooms exemplify that.
Stayed 5 nights in May 2018

6/10 Okay

Paula, Perth Australia

Liked: Cleanliness, staff & service
Great location. Room was very small but adequate.
Stayed 4 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Hurrah
Great place to stay near Chinatown and close to Hop on bus stops.Would have preferred a window but got used to it as the condition of the room was good.
Stayed 3 nights in May 2018

8/10 Good

Lapthu, Hong Kong SAR China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at affordable price. It will be perfect if there is a rubbish bin in the bathroom and better quality of baked bean for breakfast.
Stayed 2 nights in May 2018