We got to this hotel after travelling all day and then walking the city for the rest of it. We were exhausted and were shown to the room. Both of us were appalled. There were bugs in the bed when we removed the throw pillow, and the the sheets were stained slightly yellow. The lock on the door was about to break with a good hard kick. We politely asked to switch rooms and were told the hotel was booked up, but when we checked the app there were still rooms available. Despite being exhausted, we left at 9pm to find a new hotel. Extremely disappointed.