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Reviews of Hotel NuVe Elements

3 out of 5
Hotel NuVe Elements
41 Hongkong St, Singapore

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 111 reviews" "
Rating 8 - Good. 33 out of 111 reviews" "
Rating 6 - Okay. 16 out of 111 reviews" "
Rating 4 - Poor. 16 out of 111 reviews" "
Rating 2 - Terrible. 10 out of 111 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An economical place to stay in Singapore, but not a typical western hotel with all the amenities. Good coffee shop across the street for breakfast. Short walk to the various sights
Stayed 3 nights in Mar 2024
Response from Rashidin on 2024/4/17
Dear Mr Stewart,Thank you for choosing to stay with us. We are thrilled that you enjoyed the experience with us and glad that you liked the breakfast. It will be our pleasure to have the opportunity to welcome you back in the near future.Yours SincerelyRashidinHotel Manager

10/10 Excellent

Audrey

Stayed 5 nights in Nov 2023
Response from Gary Yeo on 2023/11/30
Dear Audrey,Thank you for your wonderful rating.It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one.Warm regards,Gary YeoSenior Guest Relations Executive

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Major disappointment!
Travelled from Canada so not really familiar with hotel rooms in Asia. First impression as we entered the building from the street was good. Looked like a boutique hotel. Up to 5th floor to reception. Very small reception area. But nothing compared to the size of the room! Like a postage stamp. Maybe 2.5 m x 3 meters with a king bed. Luckily there was space at the foot of the bed to place suitcases. We were travelling 2 weeks in Asia so each had one piece of luggage plus one carryon. Had very limited space to hang clothing, 4 hangers and no space for more. No drawer space. Power receptacles were located clear across the king size bed so that meant climbing right the bed to access. One chair, not built for comfort at all. Countertop was about 1 meter long with sink, tea kettle and supplies plus telephone taking up rest of space. The toilet/shower was adequate. Would be better if sink was in that area, would free up precious counter space. We found the combination of high temp and excessive humidity very difficult to tolerate as we are not accustomed to it. The hotel had an outdoor sitting area by office. Patio furniture with no cushions and no shade. Plus very messy with plants that they sell. Jacuzzi on upper floor, a real mess. So no place to have down time to cool off. With a bit of money and some planning, the hotel could be a boutique hotel. But as it is, I would rate it less than 3 star. $270 per night, what a disappointment. Holiday Inn offers way more for same $
Stayed 3 nights in Nov 2023
Response from Rashidin Aziz Hotel Manager on 2023/11/22
Dear Valuable Guest,Thank you for sharing your experience and feedback. We are sorry that we are unable to meet your stay expectations. Indeed, our room size information is aligned with our reservation platform. Rest assured that your feedback pertaining to room amenities and facility area has been shared for review and attention. Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours SincerelyRashidinHotel Manager

10/10 Excellent

Nik Zuriel

Stayed 2 nights in Nov 2023
Response from Gary Yeo on 2023/11/30
Dear Nik Zuriel,Thank you for your wonderful rating.It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one.Warm regards,Gary YeoSenior Guest Relations Executive

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Rashidin Aziz Hotel Manager on 2023/11/22
Dear Mr Niall,Thank you for choosing to stay with us. We are thrilled with your kind rating.Our team will always try to provide a fun and enjoyable stay to all our guest. We hope it have been a positive experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours SincerelyRashidinHotel Manager

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Could easily hear activity in other rooms and hall through the door. Earplugs were needed to get a good night's sleep. Other than that, I enjoyed my stay.
Stayed 4 nights in Oct 2023
Response from Gary Yeo on 2023/10/26
Dear MichaelThank you for having taken the time to share about your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

8/10 Good

Rahul

Stayed 2 nights in Sep 2023
Response from Gary Yeo on 2023/10/26
Dear RahulThank you for having taken the time to share about your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

8/10 Good

Steven

Stayed 1 night in Sep 2023
Response from Gary Yeo on 2023/10/1
Dear Steven,Thank you for your rating on us. We very much appreciate your honest rating regarding your stay at our hotel.It is always a pleasure to receive such helpful and reviews. I will share your encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Gary YeoSenior Guest Relations Executive

6/10 Okay

Ashadee

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved so much about this hotel, the area, location, staff, and cleanliness, but they should be more up front in their pictures and description that the TOILET IS INSIDE THE SHOWER of ALL ROOMS. Had I known that I would’ve never stayed there.
Stayed 2 nights in Sep 2023
Response from Gary Yeo on 2023/9/12
Dear Ashadee,Thank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel.It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Gary YeoSenior Guest Relations Executive

4/10 Poor

Amakata

Stayed 2 nights in Aug 2023
Response from Gary Yeo on 2023/10/1
Dear Amakata,Thank you for taking the time to rate us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel NuVe Elements, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate you sharing your concerns, and we hope you will allow us to better serve you in the near future.Warm regards,Gary YeoSenior Guest Relations Executive

6/10 Okay

Sandra

Stayed 4 nights in Aug 2023
Response from Gary Yeo on 2023/10/1
Dear Sandra,Thank you for rating us, we very much appreciate it.We hope your next visit will be as pleasant as the previous one.Warm regards,Gary YeoSenior Guest Relations Executive

8/10 Good

Guillermo

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Nice and cozy
Hotel very nice and good location, the rooms also nice even they're very small. only problem very strict on check out time 11 maximum 12 and after that thet charge 25$ each our. In my opinion to strict. I arrived 12 at night and was asked to leave at 11 with a terrible jet lack
Stayed 1 night in Aug 2023
Response from Gary Yeo on 2023/8/18
Dear GuillermoThank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel NuVe Elements, we strive to provide a great service experience for every customer. We appreciate you sharing your concerns, and we hope you will allow us to better serve you in the near future.Warm regards,Gary YeoSenior Guest Relations Executive

6/10 Okay

RENATO

Traveled with family
The jacuzzi was not clean. Green moss was growing inside the jacuzzi. No soace for luggage and other oersonal stuff.
Stayed 3 nights in Aug 2023
Response from Gary Yeo on 2023/8/14
Dear Renato.Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hotel NuVe Elements, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate you sharing your concerns, and we hope you will allow us to better serve you in the near future.Warm regards,Gary YeoSenior Guest Relations Executive

10/10 Excellent

Matti

Stayed 1 night in Aug 2023
Response from Gary Yeo on 2023/8/14
Dear Matti,Thank you for your wonderful rating.It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one.Warm regards,Gary YeoSenior Guest Relations Executive

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t stay again
When arriving in our room it unfortunately was not clean at all, there was a smell of damp, open drink can on windowsill, hairs in the bathroom, stains on the sheet and dust everywhere! The girls on reception were very apologetic and immediately moved us rooms to an upgraded room. Whilst it was better, there was still a few issues. We knew the room would be small but there isn’t much space to move around at all/store suitcases. The shower being in the same ‘room’ as the toilet also wasn’t ideal as the toilet would get soaked and the toilet roll would need to be taken out as it would often get soggy. Whilst in an okay location we would not stay here again as we didn’t feel it was good value for money and impacted our view of the city!
Stayed 3 nights in Jun 2023
Response from Rashidin Aziz Hotel Manager on 2023/6/26
Dear Value Guest,Thank you for taking the time to share about your recent stay with us. We are really sorry to hear of the experience you had with us, Rest assured that is not the usual room cleanliness standard we strived for.We will certainly look into the matter and hope you would give Nuve Element hotel another opportunity to return in the near future.Warm RegardsRashidinHotel Manager

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small room but everything that was needed. Very comfortable bed
Stayed 3 nights in Jun 2023
Response from Gary Yeo on 2023/6/8
Dear DarrellThank you for having taken the time to share about your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

10/10 Excellent

Thai Shin

Stayed 1 night in Jun 2023
Response from Gary Yeo on 2023/6/8
Dear Thai ShinThank you for having taken the time to share about your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with property but more suited for solo travellers rooms very compacted but location is good.
Stayed 3 nights in May 2023
Response from Gary Yeo on 2023/6/8
Dear MarkThank you for having taken the time to share about your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

2/10 Terrible

julien

Stayed 2 nights in May 2023
Response from Gary Yeo on 2023/6/8
Dear JulienThank you for your recent stay with us.We hope to have your valuable feedback which we will certainly look into and hoping you would give Nuve Element hotel a chance to improve better.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

10/10 Excellent

Amine

Stayed 1 night in May 2023
Response from Gary Yeo on 2023/5/30
Dear AmineThank you for having taken the time to share about your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

10/10 Excellent

Philippe Voigt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Gary Yeo on 2023/5/30
Dear Philippe VoigtThank you for having taken the time to share about your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

10/10 Excellent

Ozmin

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in May 2023
Response from Gary Yeo on 2023/5/19
Dear OzminThank you for having taken the time to rate your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

6/10 Okay

Qui

Stayed 3 nights in Apr 2023
Response from Gary Yeo on 2023/6/8
Dear QuiThank you for your recent stay with us.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

8/10 Good

Benoit

Stayed 1 night in Mar 2023
Response from Gary Yeo on 2023/5/19
Dear BenoitThank you for the time to rate your recent stay with us.Our team looks forward to providing all our guests a fun and enjoyable stay.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

8/10 Good

Benoit

Stayed 2 nights in Mar 2023
Response from Gary Yeo on 2023/5/19
Dear BenoitThank you for the time to rate your recent stay with us.Our team looks forward to providing all our guests a fun and enjoyable stay.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

8/10 Good

Lisa

Stayed 1 night in Mar 2023
Response from Gary Yeo on 2023/5/19
Dear LisaThank you for the time to rate your recent stay with us.Our team looks forward to providing all our guests a fun and enjoyable stay.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations ExecutiveHotel NuVe Elements

4/10 Poor

Chang Wei

Stayed 1 night in Mar 2023

10/10 Excellent

Raymond

Stayed 1 night in Feb 2023
Response from Gary Yeo on 2023/3/25
Dear RaymondThank you for having taken the time to share about your recent stay with us.Our team look forward to provide a fun and enjoyable stay to all our guests.We hope it have been an unforgettable experience for you.Once again, thank you for having chosen Hotel Nuve Elements as your choice of stay.We look forward to welcoming you back soon in the near future.Yours sincerely,Gary Yeo Senior Guest Relations Executive

6/10 Okay

Wai Lin Feona

Stayed 2 nights in Jan 2023

2/10 Terrible

WEI YANG AARON

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No internet or tv for 3 days.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

4/10 Poor

Nick

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
New style and decoration. A new hotel.
Stayed 1 night in Nov 2022
Response from Rashidin Aziz Hotel Manager on 2022/11/19
Dear Mr Genugten,Thank you for taking the time to rate us. I have sent a separate message via your email. Please allow us to learn more about your stay. Thank you & safe travel

6/10 Okay

Resa Lina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great near restaurants and shopping
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Tak Yi

Stayed 2 nights in Oct 2022

8/10 Good

Norwich Univ of the Arts

Business traveler
Liked: Cleanliness, staff & service, room comfort
The hotel is ideally located in central Singapore close to Chinatown/CBD and minutes from the river and Clarke Quay. Lots of dining and shopping options within walking distance. Well connected with the MRT and buses.The room was very comfortable and cleaned regularly, the shower was particularly good. It is a very compact room but that is to be expected. The only issue was there were renovations going on on the particular floor I was staying which meant quite a bit of coming and going but other than that the staff was very helpful and accommodating. Would highly recommend staying
Stayed 11 nights in Sep 2022
Response from Simon Guest Relation Officer on 2022/10/7
Dear Valued Guest,Thank you for your wonderful rating.It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one.Thank you

2/10 Terrible

Scott

Stayed 7 nights in Sep 2022

2/10 Terrible

Larry, HURST

Stayed 1 night in Aug 2022

10/10 Excellent

Sheila Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very small budget hotel. That said, it provides all the things a basic hotel does - towels, toiletries, some snacks, bottled water, etc. It also has a mini fridge, TV, and thermos for making coffee/tea. The hotel staff is great. Friendly and helpful. And they are generous with the free bottled water. I guess my only real issue with it is its room size. It is very, very small. If you have more than one luggage, which I did, you could not open both at the same time. In fact, I had to close my suitcase and had it standing ao that housekeeping could open the door and get insde. This is ideal for short-time, budget travelers. The location is really great. It’s my favorite thing about it and it makes up for all the hassle I experienced with the room size. One end of the block is Boat Quay and the other end is Clarke Quay. The train station and bus stops are just a few minutes’ walk. The area also seems safe. It’s not a busy street.
Stayed 5 nights in Jun 2022
Response from Rashidin Aziz Hotel Manager on 2022/8/3
Dear Ms Sheila Andrea, Thank you for your informative feedback pertaining to the room and hotel location. We are glad that you enjoyed your stay with us. We have taken note of your positive compliment towards the team member. I am pleased to share your comments with our team and I am sure that this feedback will serve as an encouragement to continuously strive to enhance the service experience. Thank you again for sharing your experience, and we hope to welcome you back in the near future.

10/10 Excellent

Aram

Stayed 1 night in Jun 2022
Response from Fish on 2022/7/7
Dear Ms. Kim, Thank you for your wonderful rating. It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one. Warm regards, Fish Chan Senior Guest Relations Executive

8/10 Good

Ferwynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Fish on 2022/6/30
Dear Valued Guest, Thank you for your wonderful rating. It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one. Warm regards, Fish Chan Senior Guest Relations Executive

6/10 Okay

Tatsunori

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Wall is too thin. You can guess what your neighbor is doing. Aside from that, everything is ok.
Stayed 2 nights in Jun 2022
Response from Fish on 2022/6/23
Dear Tatsuniri San, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel NuVe Elements, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Fish Chan Senior Guest Relations Executive

8/10 Good

Hien Trung

Stayed 3 nights in Jun 2022
Response from Fish on 2022/6/23
Dear Hien Trung, Thank you for your wonderful rating. It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one. Warm regards, Fish Chan Senior Guest Relations Executive

8/10 Good

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very well laid out, however they are tiny so if you have a lot of luggage, it wont all fit. To save on space the toilet is in the shower cubical but somehow works. We were told afterwards if you put up the do not disturbed sign before 4pm house keeping will skip you, so its worth mentioning. We had to requests new towels and water which were happily supplied. Checkin and out was easy. Can book a private jacuzzi for an hour too.
Stayed 3 nights in Jun 2022
Response from Fish on 2022/6/23
Dear Ms Bonnie, Thank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Fish Chan Senior Guest Relations Executive

8/10 Good

PAUL

Stayed 5 nights in Jun 2022
Response from Fish on 2022/6/23
Dear Mr Paul, Thank you for your wonderful rating. It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one. Warm regards, Fish Guest Relations Officer

4/10 Poor

POJAN

Stayed 5 nights in Jun 2022
Response from Fish on 2022/6/16
Dear Valued Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel NuVe Elements, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Fish Chan Senior Guest Relations Executive

6/10 Okay

Christopher

Liked: Staff & service
Stayed 7 nights in May 2022

2/10 Terrible

SAKTHIKANNAN

Stayed 1 night in May 2022

4/10 Poor

Sabyasachi

Liked: Amenities
Disliked: Property conditions & facilities
Pros: Good location, they give you some snacks and refreshments. Helpful staff. Cons: Very tiny room, just a little bigger than the pods you get in a airport. I doubt if this room was a washroom and then later changed to a room. The floor of the room is made with a rocks that people use for washroom, which was dated. Towels provided were dated and might have been used for years. Literally a thin glass barrier between the washroom and bedroom that does not really separate the washroom out from the bedroom. It's a health hazard as filthy organisms from washroom can easily transmit to bedroom as there is not really good barriers. Bed is small and not good for a tall person. No washbasin is washroom, the washroom is 2 pc with a shower and a toilet bowl. Drainage is poor, water clogs up when you try to take a shower. I can't comment about other rooms in this facility but will certainly not recommend this room to anyone
Stayed 1 night in May 2022
Response from Fish on 2022/5/16
Dear Mr. Sabyasachi, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel NuVe Elements, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Fish Chan Senior Guest Relations Executive

6/10 Okay

Kanokrat

Stayed 6 nights in Apr 2022
Response from Fish on 2022/4/30
Dear Valued Guest, Thank you for your wonderful rating. It is always a pleasure to know that our guest enjoyed their stay with us. We hope your next visit will be as pleasant as the previous one. Warm regards, Fish Guest Relations Officer