"We had an interesting experience with Hotel Bell 3. Arrived at the airport around 10am, and were supposed to be picked up by the hotel's driver. Well, it took us 1hr and 10-15 minutes to clear passport control, and once we got our luggage and went outside, driver was no where around. We called the hotel and they told us that the driver "waited an hour and left". However, he demanded that we pay him just the same. We took an Uber (taxi) to the hotel, which was $98 (quoted $68).
We, of course declined to pay the hotel driver, which made things even worse. He flatly refused to drive us anywhere. Hotel was literally far away from everything, There were no stores, bus stops, or other restaurants around.
We had to take the Uber where ever we went, which was super expensive. Trip to the town was $60-70, and to the beach $80-90, one way. Somewhere in the middle of our stay, we patched things up with everyone, and then took a hotel transport to the town and a beach.
Other than that fiasco, we liked the staff, reception personnel, waiters, housekeepers, everyone was super nice and accommodating. However, if we were to plan another trip to Palermo, I'd choose accommodation closer to the city or a beach."
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