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Reviews of The Orchid Hotel

2.5 out of 5
The Orchid Hotel
No 9, Brooke Drive, Sibu, Sarawak

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 35 reviews" "
Rating 8 - Good. 17 out of 35 reviews" "
Rating 6 - Okay. 9 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

CHRISTOPHER KOH CHIAW

Traveled with family
Liked: Cleanliness, staff & service
Close to central market, night market, attraction spot like Tua Pek Kong Temple and Pagoda, Parkson, etc
Stayed 2 nights in Oct 2022

10/10 Excellent

Pei Si

Stayed 1 night in Feb 2022

10/10 Excellent

Norjiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
The staff were very helpful and friendly. We check in twice within the same week on the way to n fro Kapit. Room was well prepared , upon check in twice saw towels folded in a sitting peacock just as advertise in the website. Will definitely stay there again should we pass thro Sibu on our next road trip.
Stayed 1 night in Oct 2020

8/10 Good

Faridah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Mohamad Alihan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it.
Very near to meeting place. Simple breakfast provided. Friendly staff.
Stayed 1 night in Feb 2020

6/10 Okay

Tuong Ngie

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

6/10 Okay

Elizabeth Elaine

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Conne

Business traveler
Liked: Cleanliness, staff & service
For the price, it's o.k. The room can be leased for more if there is some renovation / upgrade.
Stayed 16 nights in May 2019

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Decent stay but really need to be refurbished.
Very old hotel but generally clean although the toilet bowl could really do with some bleaching. Really need refurbishing. Aircon wasn't cold at the last room I stayed in. Some improvement like kettle and coffee/tea has been added to the room. Water can be taken from the water dispenser downstairs but I would prefer bottled water. During my last stay I saw the cleaner put the dustbin from the bathroom on top of the TV rack while doing cleaning and I didn't think that was hygienic. There should also be another dustbin inside the room itself. There is only one inside the bathroom. Also addition of a fridge would be good. Can't even keep drinks cold as no fridge. Staffs are generally polite.
Stayed 4 nights in Apr 2019

10/10 Excellent

goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Internet wifi in room poor connection.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very close to the city itself
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel location is the best choice if travel within town centre especially eating places and market are nearby. Beside that, few landmarks are within walking distance.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

The hotel was located at good location, near to center of Sibu's town. It is convenient to walk around within the town center but just a bit distance to Landmarks if by walking.
Stayed 3 nights in Nov 2018

8/10 Good

MOHAMAD, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Value for money $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👌👌👌👌👌👌👌👌👌👌👌👌👌👌
Stayed 1 night in Jun 2018

4/10 Poor

namza, Kuching

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and run down
Generally, the hotel is old and run down. The bedroom offered was big but disappointingly,the bed’s linen/blanket and pillows were smelly, which resulted in my sleep discomfort that nite. An upgrade to the hotel and rooms are needed in order to attract more customers.
Stayed 1 night in May 2018

6/10 Okay

loke

Liked: Staff & service, room comfort
It is a good choice in town area
Fridge inside room will be great
Response from Front Office Supv on 2018/4/11
We appreciated your feedback . hope to see you again soon.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Free and easy
Since it was budget hotel, it was okey for me and I'm only stay for one night.
Response from Front Office Supv on 2018/4/11
Thank you for your feedback. We will try to upgrade and serve you better in future.

6/10 Okay

IRENE

Stayed 1 night in Jun 2017

2/10 Terrible

Mickey

Disliked: Property conditions & facilities, room comfort
Not worth it RM130
Smelly lobby, no drinking water.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, room comfort
Everything needed within walking distance
We were only there for three days, not long enough. Plenty to see there.

8/10 Good

WENG KOOI, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay!
Great stay near to city but exclusive and quiet..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay....

8/10 Good

Jack, Pearcedale

Liked: Cleanliness, room comfort
Breakfast was poor.

10/10 Excellent

nurul zairin, Miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good places and friendly staff

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The service was good. Hotel staff was friendly. Limited parking space within the compound. Basic breakfast. There are still area for improvement. We were trapped in the lift while going down to have breakfast but we were released within an hour's time. After the breakfast, the lift is back in operation. That's a plus for the service.

6/10 Okay

Francis Yii Tung

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff and value for money
Hotel within walking distance to city centre and amenities. Room was clean, neat and comfortable. Staff friendly and check in was fast. I was even offered a late check out due to my flight without any extra charge. Overall great value for the money and would definitely come again to stay if ever come to this city.

6/10 Okay

traveller

Liked: Cleanliness, room comfort
Poor Breakfast
The Breakfast at the hotel not so good. They could do better. Overall hotel should be selected

2/10 Terrible

Beh

Stayed 2 nights in Aug 2023

4/10 Poor

Nicholas

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Lokasi di tgh bandar..mudah.
Amat menyenangkan dan selesa. Amat sesuai bagi keluarga. Parking free. WiFi free.
Stayed 1 night in Dec 2017