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"Clean room. Staff were lovely. So nice and helpful. A credit to themselves and the hotel"

"no complaints"

"Helpful staff and great breakfast"

"Excellent staff, room was perfect and everything was in walking distance. Highly recommend."

"Friendly ,efficient staff on reception. Early check in which was very welcome. Room clean, bed comfortable, bathroom spotless."

"The rooms are lovely and relaxing, staff were great and the added bonus of a warm cookie on arrival makes it more special"

"Great bed and fantastic toiletry products!"

"What a great experience! Staff were friendly and helpful, bedroom was thoughtfully laid out, attractive and clean; mattress really comfy and an extensive, varied breakfast. All this and a little spa for relaxation. Reception looked after my bag (after a noon checkout) whilst I went into the city by tram - which was just a few minutes’ walk from the hotel. All-in-all great value for money- highly recommended."

"Yes for the room staffwere very nice"