Find hotels near Shops at Hardy Oak, San Antonio from NT$2,093

"Ac not working properly"

"This is a lovely property with all the amenities I have come to love at Drury. Unfortunately, the clientele made for a less than desireable environment. This is in no way the fault of the staff, but out-of control children who purposefully stick their arms in elevator doors to keep me from going up, and leaving the business center looking like an actual popcorn fight took place, is just disgusting. "

"I had a bad experience during my stay. When we arrived, the toilet in our room was already clogged. I called to the front desk to report the issue, but the staff member didn’t seem concerned and didn’t offer to move us to another room. Since I was traveling with my kids, this was very inconvenient and we had to keep going downstairs to use the restroom. A working bathroom is a basic necessity, and I expected better service. "

"The room was OK… The floors were swept but not clean what I mean by that is I wore socks and they were filthy. The shower had mold in the corners, so although the room looked clean, it was far from being clean. Also, I had an incident where several things were left in the room electronic charging cable plugged and serval other things. When I called the front desk 4 hour after I left, they said that the general manager was out and that they would have to call tomorrow when he was back in. They said nothing was turned in. I know that it was my fault, but you would think there would be honest people out there. "

"We wish the pool was indoor. Breaksfast was good "

"The staff was friendly, professional, and knowledgeable. This location is convenient with a lot of shopping centers, restaurants, and attractions near. The building has a fresh smell but there were a few roaches that resided in the bathroom area, and someone should come spray to prevent these type of visitors in the future. "

"Some rooms are abit banged up and could use a light remodeling but overall very comfortable, clean with amazing staff. Best price for what we got in that area. I recomend"

"perfect location, secure, i loved the heated pool "

"Paid extra for early check in and the sink was clogged there was no hot water and the iron was broken and had to switch it out. Don’t recommend staying here"