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Reviews of Ikaho Grand Hotel

3 out of 5
Ikaho Grand Hotel
550 Ikaho, Ikahomachi, Shibukawa, Gunma

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 162 reviews" "
Rating 8 - Good. 59 out of 162 reviews" "
Rating 6 - Okay. 50 out of 162 reviews" "
Rating 4 - Poor. 17 out of 162 reviews" "
Rating 2 - Terrible. 6 out of 162 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Good variety of food
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful even with the language barrier. Both dinner and breakfast were delicious. The hotel was clean and nicely decorated.
Stayed 2 nights in Oct 2023

8/10 Good

PV

Liked: Staff & service, amenities

8/10 Good

CECILIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is old Japane resort style hotel ，manager 櫻井can speak good English but other stuff . They're charge 200￥for hot spring which are reasonable.I would say is good value for stay with hot spring.
Stayed 2 nights in Apr 2023

8/10 Good

Rick

Stayed 2 nights in Apr 2023

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

TEOFILO III ORTEGA

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right for the price!
Large room with nice mountain view! Dinner and break were plentiful, nice choices, many options/selections, all-you-can-eat, all-you-can-drink, and tasteful. Great location! Nice water pressure! Clean toilet! There are many black spots on the bathroom tiles on the bathroom door. The room carpet is old. Tatami room is big and clean.
Stayed 1 night in Jul 2021

10/10 Excellent

WING KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
money for value onsen and worth to come again
needed to have a relaxing trip and onsen is definitely a good choice. this hotel gave us a quiet, relaxing and comfortable stay, both dinner and breakfast were good and room was big and spacious. i cannot say better rather than you feel it yourself. only draw back is no wifi in room, only available at the lobby area.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
This hotel was likely amazing a few decades ago. Its known for its public baths and has a great location at the base of the mountains. But its age really shows now. The ventillation in my room was very poor. It was constantly humid, which lead to mold growth in the bathroom, especially in the shower curtain. All of the fixtures are dated. The staff was friendly. The other guests tend to be very loud and they can be heard in the hallways while in the room.
Stayed 2 nights in Oct 2018

6/10 Okay

jT, Gunma

Liked: Staff & service
Disliked: Cleanliness, room comfort
Cheapest onsen hotel in Ikaho
Cheap and nasty onsen hotel. You get what yox pay for. Rooms need total make over. Buffets were very low standard. Hot springs were good but have to share with day trippers.
Stayed 2 nights in Aug 2018

10/10 Excellent

Yap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fusion of Hotel and Ryokan with Onsen
It was my first trip to Japan, I was able to experience the great service offered. All the expandable items will be replenished on the next day and I even received a call to review whether i was satisfied with the room cleaning.
Stayed 4 nights in Mar 2018
Response from 根岸 on 2018/3/19
Dear Yap Thank you for staying in our hotel We would also like to thank you for your quick follow-up and kind comments. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Ikaho Grand Hotel Negishi

6/10 Okay

Satoshi

Traveled with family
施設は古いが温泉が良い
Stayed 1 night in Apr 2024

6/10 Okay

けんじ

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
受付の女性が事務的過ぎて冷たい印象を受けた。 朝夕のバイキングのメニューが少なかった。
Stayed 1 night in Mar 2024

6/10 Okay

Satoru

Traveled with family
第２駐車場だったので、チェックアウト後も駐車ＯＫが便利だった。
Stayed 1 night in Mar 2024

6/10 Okay

シホ

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

トシコ

Traveled with group
Liked: Staff & service, amenities
チェックアウトが11時とゆっくり出来たのが良かったです。朝起きてお風呂、朝食食べて離れのお風呂と2度朝風呂を頂きました。くつろげました。石段から離れていて有料駐車場利用しなくてはならないのが残念です。歩くには遠いと判断致しました。黄金の湯は良かったです。
Stayed 1 night in Feb 2024

8/10 Good

ZHIYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が美味しかったです。
Stayed 2 nights in Jan 2024

6/10 Okay

Yasuhiro

Traveled with family
Disliked: Staff & service
チェックイン時の担当者殿の対応がいかにも業務的な枯れた感じのこなしスタイルであり、質問への対応も親身さがなかったのが残念。教育通りの対応であったのかもしれませんが。。。
Stayed 1 night in Jan 2024

10/10 Excellent

AKIRA

Traveled with family
Liked: Cleanliness, staff & service, amenities
食事が良かったです エレベーターが修理中だったのが残念くらいです これはしかたないですね また行きたいです
Stayed 1 night in Jan 2024

4/10 Poor

ひろこ

Stayed 1 night in Dec 2023

6/10 Okay

Kazuyoshi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

YUKIHIRO

Stayed 1 night in Nov 2023

8/10 Good

Noriichi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料金もお手頃で料理も良かった。
Stayed 1 night in Nov 2023

8/10 Good

えみ

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

ゆきお

Disliked: Property conditions & facilities
Lift is old ＆slow. Sushi rice is too dry ＆not tasty. Big hotel service is usually not fine ＆careful.
Stayed 1 night in Oct 2023

6/10 Okay

ケイジ

Disliked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Rikio

Traveled with group
Disliked: Cleanliness
全自動麻雀があると聞いていましたが、実際は手積みの麻雀と麻雀卓を部屋に持ってきてもらう形でした。 朝、夕のバイキングは種類も多く良かったです。特に夕食時のアルコール類が無料だったことは良かったのですが、もう少し種類があると、なおよかったです。
Stayed 1 night in Oct 2023

8/10 Good

ユカリ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパがいい割に十分満足感がありました。広々としたホテルで伊香保の緑色の湯が良かったです。バイキングも食べ応えありました。
Stayed 1 night in Oct 2023

6/10 Okay

ユキオ

Stayed 1 night in Oct 2023

8/10 Good

まさあき

Liked: Staff & service, amenities, property conditions & facilities
非常に充実しました。 ただ、隣部屋が朝方までのドンチャン騒ぎの騒音であまり寝れなかった。 防音への向上を望みます。
Stayed 1 night in Sep 2023

10/10 Excellent

カオル

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

endo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
室内シーツ等の交換説明がない。トイレ内のアンモニア臭がきつい。また、バス照明には蜘蛛の巣がそのまま。（清掃していない）窓の外枠も土埃で汚い。　デスクと壁の間も蜘蛛の巣とほこりが溜まって汚い。
Stayed 3 nights in Sep 2023

6/10 Okay

タダヨシ

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
部屋がとにかくカビ臭い。 湿度が高いせいなのかベッドに入るとシーツも生乾きの様な肌触り。 客室に髪の毛が落ちてる。 客室備え付けの冷蔵庫の中に生きたカメムシがいてマジ引いた。 洗面台にタオル掛けもない。 実際使わないが客室の風呂はかなり古くて汚そう。使いたくはない。 カラオケルームを使用したが、そこもかなりカビ臭い。 価格が安いので納得しているが、以上を改善できたら優良ホテルに近づく気がします。
Stayed 1 night in Sep 2023

8/10 Good

テルユキ

Liked: Cleanliness, staff & service, amenities
宿泊に関しては、特に大きな問題はありませんでした。お風呂も2箇所入れたりと、まったり出来ました。また、漫画がたくさんあり良かったです。
Stayed 1 night in Aug 2023

10/10 Excellent

Toshihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

ヒロシ

部屋の掃除がいまいち
Stayed 2 nights in Aug 2023

10/10 Excellent

ケンイチ

Stayed 1 night in Aug 2023

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
施設が複雑で歩く床がボコボコしている。 迷路のようになっていて、両親を連れてくるのは難しい感じだと思います。
Stayed 1 night in Aug 2023

6/10 Okay

hideyuki

Traveled with family
Stayed 1 night in Aug 2023

6/10 Okay

satsuki

Traveled with family and small children
Disliked: Cleanliness
掃除が行き届いていなかった。 特にトイレ。 引戸なので掃除する方はドアを開けたまま掃除してるのだと思うのだが 使用する側はドアを閉めて使用するため引戸の裏側がホコリだらけで参りました。 うち風呂も黒ずみがあちこちにありました。 こする勇気がなかったのでカビなのか、これ以上、落ちない汚れなのか分かりませんが。 喫煙者なので喫煙の部屋を選択できたのは大満足です。 2泊しましたが朝食のメニューは同じで内容は可もなく不可もなく。 夕食は初日のみ利用しましたが飲み放題に生ビールがあり嬉しかったです。 喫煙部屋である事が必須だったため概ね満足しております。 伊香保方面の旅行ならまた同部屋を利用するかもしれません。
Stayed 2 nights in Aug 2023

8/10 Good

よしみつ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
部屋からの眺めも良かったよ
Stayed 1 night in Jul 2023

8/10 Good

chisato

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
10人で宿泊させていただきました。 エクスペディアだと予約が複雑なようで、チェックインの時間が長くかかりました。 が、きちんと対応してくれたので、よかったです。　 建物自体は古く設備も昭和感ありましたが、部屋も広く、くつろげてお布団もふわふわでした。 楽しい旅行になりました。 ありがとございます。
Stayed 1 night in Jul 2023

8/10 Good

KAZUTAKA

Stayed 1 night in Jul 2023

6/10 Okay

美夜

Stayed 1 night in Jul 2023

6/10 Okay

ふみこ

Traveled with family and small children
お料理と、デザートの種類が少なかった
Stayed 1 night in Jul 2023

10/10 Excellent

みつちか

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
全てにおいて満足できました。
Stayed 1 night in Jul 2023

8/10 Good

WAH CHAU

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2023