新飯店集團煙霧山脈飯店是否允許攜帶寵物？

很抱歉，此住宿僅允許攜帶服務性動物。

新飯店集團煙霧山脈飯店的停車費用是？

此住宿提供免費自助停車服務。

新飯店集團煙霧山脈飯店的入住登記時間是？

入住登記開始時間：16:00；入住登記結束時間：任何時間。

新飯店集團煙霧山脈飯店位於何處？

此飯店位於市中心塞維爾維爾，距離大煙山荒野樂園 3.9 公里，而且距離塞維爾維爾會議中心 4.4 公里。奇幻工廠主題樂園和泰坦尼克博物館也在10 公里距離內。

新飯店集團煙霧山脈飯店評語、優惠和相片 2025

Q: 新飯店集團煙霧山脈飯店是否允許攜帶寵物？

很抱歉，此住宿僅允許攜帶服務性動物。

Q: 新飯店集團煙霧山脈飯店的停車費用是？

此住宿提供免費自助停車服務。

10/10 有夠讚

Fadi

商務旅客

2025 年 4 月 25 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Clean, Comfy, and Elegant

Very clean, nice and spacious rooms. The kitchen has a large countertop and a big fridge with a water filter. The beds and pillows were super comfortable.

於 2025 年 4 月住了 2 晚

10/10 有夠讚

Evelande

家庭旅遊

2025 年 3 月 30 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great Resort

The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.

於 2025 年 3 月住了 2 晚

8/10 不錯哦

Virginia

家庭旅遊

2024 年 10 月 12 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Great room to stay...

The room was amazing... only issue was that the room floors were not clean they left dust under my socks

於 2024 年 10 月住了 3 晚

10/10 有夠讚

Michele

2024 年 8 月 21 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Very comfortable, spacious accommodations.

於 2024 年 8 月住了 5 晚

8/10 不錯哦

真實旅客

家庭旅遊

2024 年 8 月 3 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Decent Stay

Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions. Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom.

於 2024 年 7 月住了 5 晚

10/10 有夠讚

Nick

親子旅遊

2024 年 7 月 20 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Nice spot. Full kitchen was a plus

於 2024 年 7 月住了 5 晚

6/10 一般般

Andrew

家庭旅遊, 親子旅遊

2024 年 7 月 19 日

喜歡：設施服務

不喜歡：整潔度

Quiet. updated interior and exterior. Plenty of room and nice apartment like feel. However, the floor was dirty. My son ran around barefoot and his feet were black after a short time. This doesn't happen in our own home. Secondly, took a shower and someone's hair was still on the walls. Definetely not as clean as it should be considering the nice updates in the building. 7/10.

於 2024 年 7 月住了 4 晚

10/10 有夠讚

Chad

家庭旅遊

2024 年 7 月 13 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Dad of a family of 5

This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.

於 2024 年 7 月住了 7 晚

6/10 一般般

Crystal

家庭旅遊

2024 年 7 月 11 日

不喜歡：整潔度

It was ok. I stayed there a couple of years ago & was very pleased so I decided to stay when I returned. One of the showers didn’t appear fully cleaned in one of the bathrooms as well as the wall in the bathroom had what looked like to be something spilled and ran down the wall. There was a dirty towel on top of the washer & dryer but we didn’t use the washer/dryer while we were there. You have to pull all the trash as you leave which is fine but it makes me wonder how much cleaning is actually done at check out. Unsure if I will return with my next stay. We never saw any house keeping staff.

於 2024 年 7 月住了 3 晚

8/10 不錯哦

Anna

2024 年 7 月 7 日

於 2024 年 7 月住了 6 晚

10/10 有夠讚

Martha

家庭旅遊

2024 年 7 月 3 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 6 月住了 5 晚

10/10 有夠讚

Sommer

2024 年 6 月 13 日

於 2024 年 6 月住了 3 晚

10/10 有夠讚

Alisha

商務旅客, 團體旅遊, 家庭旅遊

2024 年 6 月 13 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 6 月住了 3 晚

10/10 有夠讚

Gloria

家庭旅遊

2024 年 6 月 6 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Gloria's family vacation

Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.

於 2024 年 6 月住了 3 晚

10/10 有夠讚

Eulalia

家庭旅遊

2024 年 6 月 5 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

The place was clean and very roomy. Easy to get in and out.

於 2024 年 6 月住了 3 晚

10/10 有夠讚

Kelly

家庭旅遊

2024 年 5 月 12 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

The hotel exceeded our expectations. The price was great for what you get during your stay. Unfortunately we only got to experience the rooftop bar for a little bit on Saturday (closed for private event on Friday) but it was absolutely beautiful. The room itself was very spacious. We hope to be back soon.

於 2024 年 5 月住了 3 晚

10/10 有夠讚

Sacoria

親子旅遊

2024 年 4 月 17 日

喜歡：整潔度、員工素質和住宿環境和硬體

The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.

於 2024 年 4 月住了 3 晚

6/10 一般般

KEREN

團體旅遊

2024 年 4 月 8 日

喜歡：員工素質、設施服務和住宿環境和硬體

不喜歡：整潔度

If I booked with them again, I wouldn't book through Expedia. There was ANOTHER fee added on to each room that Expedia doesn't include in the pricing so make sure you add about another $203 to your booking. I was aware about the $30/day fee for using the parking lot, coffee pot, paper towels, etc. The staff was really nice. The hotel appeared really clean, but one of my friends found a wad of hair piled up in the sheets so you know the sheets weren't changed from the last guest. The hotel changed the sheets and compensated us the $30/night fee. I also didn't like how they want us to take the trash out at the end of our stay. The hotel is set up for a longer stay so I can understand that guest may leave a larger amount of trash than at short term stay hotels, but I feel like that's not being hospitable. They should change their policy to place all trash in the trash bags and leave them by the door, instead of having their guests take the trash out. They should mention that at check-in or at least tell us to read all instructions on the refrigerator. If I didn't see 3 families take out their trash, I probably would have been charge for not taking it out. The ice cream shop at the property was nice, so of us had mix feelings about the coffee shop, and there's a really good restaurant called the Appalachian that is walking distance from the hotel.

於 2024 年 4 月住了 3 晚

10/10 有夠讚

Caleb

2024 年 4 月 4 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

於 2024 年 4 月住了 3 晚

10/10 有夠讚

Don

家庭旅遊

2024 年 4 月 2 日

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

Spot on in Sevierville!

This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.

於 2024 年 3 月住了 2 晚

10/10 有夠讚

William，Simpsonville

家庭旅遊

2024 年 4 月 2 日

喜歡：整潔度、員工素質和住宿環境和硬體

We really enjoyed this property with the exception of 1 thing. The showers. Not all the units are the same. We ended up in one that had a shower head that was placed directly in the middle of the shower in both bathrooms. Unfortunately that is not convenient. Otherwise it was a wonderful place to stay. Very clean, had utinsels in the kitchen, beds were fairly comfortable and it was a large condo style “room”. There is a restaurant on site as well as a coffee shop.

於 2024 年 3 月住了 3 晚

10/10 有夠讚

Cynthia

家庭旅遊, 親子旅遊

2024 年 4 月 1 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!

於 2024 年 3 月住了 4 晚

10/10 有夠讚

Demaurius

親子旅遊

2024 年 3 月 24 日

喜歡：整潔度、設施服務和住宿環境和硬體

不喜歡：員工素質

Property was absolutely amazing and we will stay here each time we visit. Front desk staff were not very kind and attentive. Whenever we had requests, they made it a point to tell my wife “we will get to it when we can.” Also there was no active housekeeper that we were aware of to tend to the rooms. We had to make requests to get towels etc.

於 2024 年 3 月住了 3 晚

10/10 有夠讚

Peter，Arab

家庭旅遊

2024 年 3 月 17 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Kimberly

2024 年 3 月 15 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Loved the atmosphere and surroundings. I will stay again

於 2024 年 3 月住了 3 晚

新飯店集團煙霧山脈飯店

New Hotel Collection Smoky Mountains

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