Best Western Setagaya hotels

"Very friendly staff, good size room , can’t beat the convenience being in the Haneda terminal. Breakfast buffet is very good. But I must say the automated check -in checkout machines while efficient are a bit impersonal, and not really addressing a real world problem. Tech for tech’s sake is a bit sad. Detracts from an otherwise pleasant experience "

"We have stayed here several times and find the hotel to be quite a convenient location, very close to the train station, several shopping centers, the 7-11 and Lawson are right across the street and Family Mart is on the 2nd floor of the property, and lots of places to eat. Also allows you to control the temperature of the room with AC and heat. The hotel is nice, rooms are clean and staff is very helpful and pleasant. We enjoy the breakfast buffet which has a selection of Japanese, American or continental dishes. The Tokyo Skytree is a nice view in the evening and is a nice walk. "

"Having Onsen up top is the best after the long flight."

"Clean spacious rooms. Plenty of amenities"

"Room was very small but clean and comfortable. Unable to adjust room temperature but it was ok. No lounge area in tight lobby"

"Very nice room. Small, but comfortable. "

"."

"Great location. Old building so dust accumulates quick. We had our room cleaned every 2-3 days (we stayed 9 nights) and there was a lot of dust accumulation. The wirings were also dusty. It’s also very hot. No AC just a fan and humidifier so we were sweating at night. I asked the front desk if we can open the windows but of course the answer is no. Staff is great and location is great. Just the building is old and outdated. "

"Hotel is in a great location. It is just across the street from the shinagawa station. From there you can get most places. Only negative is breakfast buffet. It is fairly pricey . The selection of western types of food is not up to par for the price. I would have expected an omelette station for the price. Food was generally not hot but maybe that is an asian thing. Overall the hotel is very good. There is a 7-11 just outside the hotel if you prefer a quick breakfast. Closest macdonalds is on the other side of the train station but not too far if you are looking for inexpensive breakfast. I would stay again because of access to the train station"