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Reviews of Hotel Grand Terrace Sendai Kokubuncho

3 out of 5
Hotel Grand Terrace Sendai Kokubuncho
2-2-2 Kokubuncho, Aoba, Sendai, Miyagi

Reviews

8.0

Very Good

Rating 10 - Excellent. 222 out of 729 reviews" "
Rating 8 - Good. 335 out of 729 reviews" "
Rating 6 - Okay. 125 out of 729 reviews" "
Rating 4 - Poor. 39 out of 729 reviews" "
Rating 2 - Terrible. 8 out of 729 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroaki

Stayed 3 nights in Nov 2023

10/10 Excellent

TAKESHI

Stayed 1 night in Sep 2023

8/10 Good

YASUSHI

Stayed 1 night in Sep 2023

4/10 Poor

YOSHINORI

Stayed 1 night in Sep 2023

8/10 Good

Tetsuya

Stayed 1 night in Sep 2023

10/10 Excellent

masatoshi

Stayed 4 nights in Sep 2023

8/10 Good

Misae

Stayed 1 night in Aug 2023

10/10 Excellent

Keisuke

Stayed 1 night in Jul 2023

8/10 Good

Yoshinori

Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
施設内にスタバとファミマがあるので何よりありがたかったです。 氷は出が悪いと言ってました。
Stayed 1 night in May 2023

10/10 Excellent

YOSHIHISA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

MIKI

Stayed 1 night in Apr 2023

10/10 Excellent

Keiko

Stayed 1 night in Apr 2023

8/10 Good

SEIYA

Stayed 2 nights in Mar 2023

2/10 Terrible

RYUICHI

Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shock
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy local food and beverage
Good location and great service
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Too small room and not clean. Staff is kind though.
Stayed 2 nights in Oct 2019

8/10 Good

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Unisually hard beds, no outltets near bed for phone charging, but centrally located which is nice.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service
The hotel needs renovation but the location is perfect for Tanabata
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Nice staff on whole, however my room smelled of ages past, and my window opened into a shaft that served to vent the entire hotel. Smelled awful. I begged to switch rooms, but no dice. They could have but the main man said no while the really sweet staff made up a reason. I did not sleep for 7 nights in that awful room.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Sendai
I have lived in Sendai for about 3.5 and I was just visiting. Hotel Grand Terrace is located at the best part of the city and I was satisfied with everything. No more comments to add.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
A little old but clean and in a great area!
The strength of this hotel is in its location. Many restaurant and coffee shops aren’t close by (Starbucks is in the lobby), stores including the Disney Store, and bars/nightclubs are close by. The room was clean and comfortable but the walls of the room, hallway, and the elevator buttons show the hotels age. The buttons are worn, the walls have a few scrapes on outdated wallpaper, and the paint was old as well. I would stay again if the price was lower and my other favorite options in Sendai were unavailable.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Very comfortable hotel in an excellent location. Would certainly stay there again.
Stayed 1 night in Jul 2017

8/10 Good

Yvonne, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The staff at the front desk are very friendly, patient and helpful. Absolutely love the variety of foods available at breakfast, fresh, and of good quality. The room is spacious, pillows and beds are very comfortable. The only drawback is that there is a moldy smell when the air-con was turned on.

8/10 Good

marcus, swe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Was there just for a few days and the staff was really good. The cleanliness was nice, no complaint there, good bathroom. Might be a bit noise if you get the wrong person living next to you, but if you are just gonna sleep and shower I really recommend it.

4/10 Poor

MASANORORI

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
部屋のお風呂場の髪の毛が、、、 部屋替えをしてくれたが替えて貰った部屋のテーブルが汚れていた。
Stayed 1 night in Apr 2024

8/10 Good

Tomonori

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広く、清潔で大変良かったです
Stayed 1 night in Apr 2024

10/10 Excellent

Yuki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から離れるが、周辺施設へのアクセス良し。 ホテルスタッフの対応も非常に良かったです。
Stayed 3 nights in Apr 2024

8/10 Good

Masayuki

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

tetsuo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

NORIKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静で ぐっすり眠れる。 ご飯も、周辺にある。便利でした。
Stayed 1 night in Apr 2024

10/10 Excellent

AYUMI

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

KAZUHISA

Business traveler
Disliked: Amenities
設備は結構古く感じました。
Stayed 1 night in Mar 2024

4/10 Poor

??

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

yumi

Stayed 1 night in Mar 2024

10/10 Excellent

Katsuya, Motomachi

Business traveler
Liked: Cleanliness, staff & service, amenities
部屋広め、場所仙台一飲食街入り口、コンビニ、スタバ横にあり、施設は古いが清掃できている。
Stayed 2 nights in Mar 2024

8/10 Good

830

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

??

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
過ごしやすかったです
Stayed 1 night in Feb 2024

10/10 Excellent

みちこ

Liked: Cleanliness, amenities
本当に便利なところにあるので、おすすめです。 お買い物行くにも便利ですし、国分町でご飯食べたり呑んだりするにも便利がいい！
Stayed 1 night in Feb 2024

8/10 Good

Koshiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kanae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周辺の他のビジネスホテルと比較した時に、内装へのこだわりを感じで宿泊を決めました。朝食のバイキング美味しかったです。
Stayed 3 nights in Feb 2024

10/10 Excellent

Suzuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Yuji

Disliked: Amenities, property conditions & facilities
思ったより狭かったのと、ロビーには待機するところがないのが残念
Stayed 1 night in Jan 2024

10/10 Excellent

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歓楽街国分町が近く飲みに行くのに便利な所で良かった
Stayed 1 night in Jan 2024

4/10 Poor

yamaoka

Business traveler
Disliked: Cleanliness, room comfort
部屋の清潔に関して
ポットに前宿泊者が使用した水が入ったままであった。 洗面所にも前宿泊者が使用した歯磨きチューブが 残っていた。 清掃にもう少し気を使ってもらいたい。
Stayed 1 night in Jan 2024

10/10 Excellent

Akiko

Stayed 1 night in Jan 2024

8/10 Good

AKITOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

??

Stayed 1 night in Dec 2023