「We really enjoyed our stay! We picked this hotel because it was one of the few (if not only) hotels that had free self parking in downtown area, had a hot tub and pool, and free breakfast. This place ticked all the boxes. Breakfast was amazing and had a lot of variety, the hot tub was very hot, and the parking lot is gated for hotel guests and safe. It's very close to the Heinz museum and a short walk to lots of restaurants and bars on the Strip. Our room was clean and very big. We liked the...
「Everything was great, with one mishap, I found a pair of men’s underwear under the desk. So it told me the room was not cleaned as well as it should have been, I then started questioning everything!」
「Absolutely great service with the front desk accommodating a couple requests for me. The valet guys were especially customer oriented, having my car ready in advance for each time I needed it. Plus, it’s a beautiful hotel, as you would expect from Fairmont.」
「Very close to downtown (the strip district) area), the botanical gardens is not to far either ! Only thing that kinda sucks is trying to find the parking lot but we ended up finding it ! Very clean !」
「After checking in, I found that there were a large area of dirty marks on the sheets in the arranged room. Unexpectedly, I didn't change the new sheets, so I had to ask to change the room! The second is that there is a difference between the charge and the order price. It is obviously more charged, and there is no email reply to the specific standard fee! The location is average and the charge is high, and you can only choose to pay for breakfast! The experience is very bad.」
「The lobby made us feel like we had entered a time machine; the magnificent architecture, the stunning marble and inlays were breathtaking. Our room was quiet and clean and well-stocked. The staff are so friendly, always smiling and eager to help. The Rebel Room, however, leads the list of our lovely experiences. Amazing menu, the best meal we'd had in our stay...and it was a short elevator ride to it!」
「One of the worst hotels to stay in!!! Beg bugs almost crawl to my face!!! Multiple stains on mattress!!!! The service was not good. Very bad experience! 」
