We couldn't venture beyond the property on our own because the street beyond the resort has too many potholes. Even the cars had a hard time driving on the roads
Carly
於 2025 年 7 月住了 5 晚
4/10 不太好
Keisha
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度和員工素質
I absolutely love Costa Rica
Unfortunately the Riu wasn’t what we were hoping for. The staff was great. Very pleasant and apologetic.
First there is a lingering smell of sewage that surrounded the property. Our room, the halls and walkways.
The buffet food was such poor quality. Cold food, undercooked items. Breakfast was the only thing edible because we ate omelets everyday.
The way you get to eat at the restaurants is ridiculous!! They have 4 restaurants that are on a first come first serve basis. It’s starts at 5:45pm each night. They can only serve 120 people each night. If you aren’t ready and waiting at 5:45 pm you will NOT get in!! It’s crazy!! They need another system. The alcoholic drinks are so weak. They taste like overly sweet juice. It was definitely disappointing.
Keisha
於 2025 年 7 月住了 7 晚
10/10 有夠讚
sambra
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property. Rooms could use some updating but overall nothing to complain about. Staff, especially Josue at the coffee bar, was AMAZING. Good live music and fun entertainment.
sambra
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Stefon
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was fill with fun and laughter. We had a great time. Staff is warm and welcoming. Food was tasty, include 5 different resturant to eat from. Aswsome bar service. We will definitely return to this hotel in the near future.
Stefon
於 2025 年 7 月住了 7 晚
8/10 不錯哦
Tyra
團體旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved everything. Only 2 issues. No water for almost 8 hours. Couldn’t even flush toilets. 2nd issue. There is no night life for the adults. No clubs at all. I was informed it’s being renovated but that didn’t help us. We ended up playing card games and heads up. The boat ride to coco beach was amazing. I loved the caves and the scenery
Tyra
於 2025 年 7 月住了 4 晚
4/10 不太好
Nicola
情侶出遊
2025 年 7 月 19 日
喜歡:員工素質
不喜歡:整潔度
Pros: 1. The staff at the property was very nice and accommodating; 2. Drinks are good; 3. Nice show each night
Cons: 1. Our room had roaches; 2. It's an all-inclusive property, but food is not available all day; 3. Food choices were very limited for vegans/vegetarians; 4. No english channels on the TV in the rooms; 5. Property is a bit dated; 6. If you enjoy the beach, this is not the property for you.
We made the most of it, but all-in-all, this property was a disappointment.
Even our tour of the rain forest wasn't as promised. We were told we would see coffee plantations, but that didn't happen. The rain forest is nice, though.
Happy traveling!
Nicola
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Martha
情侶出遊, 團體旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean and most of the staff was great. The beach was clean too
Martha
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Delmis
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
The food is very rich and varied. The room had a lot of humidity but in general everything was fine.
Delmis
於 2025 年 7 月住了 6 晚
8/10 不錯哦
Jasmine
情侶出遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Definitely one of the smaller resorts I’ve stayed at but it was very nice!! Some of the food was hit or miss for me but if you’re not picky you’ll be fine
Jasmine
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Jeff
家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff was really good. Very friendly and professional, spoke excellent English. Our family with mid to late teens felt very safe on the grounds. Lots of really fun amenities. The food was really good and had lots of varieties.
Jeff
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Henry
2025 年 7 月 14 日
喜歡:設施服務
Nice
Henry
於 2025 年 7 月住了 5 晚
4/10 不太好
Isabella M
2025 年 7 月 13 日
喜歡:員工素質
不喜歡:住宿環境和硬體
The food at the a la carte restaurants were terrible nothing in the room worked properly the tv remote the mini fridge the door key
Isabella M
於 2025 年 7 月住了 3 晚
4/10 不太好
Karolina,Bronx
2025 年 7 月 12 日
Very disappointed. The property needs repairs. We had to be moved to a different room because there was no AC. We had to fight with the front desk agent to get a new room. In
Karolina
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Johanne
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed my time!
Johanne
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Doris
2025 年 7 月 10 日
喜歡:住宿環境和硬體
Excellent customer service love it I recommend this resort to any one
Doris
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Alfredo Sanchez
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff. Very courteous.
Alfredo Sanchez
於 2025 年 6 月住了 6 晚
6/10 一般般
Jermaine Olando
2025 年 7 月 8 日
The waterslide and beach was good the kids enjoyed it. But there is no reservations for the restaurants and the flies and mosquitoes in the Italian restaurants ruined it. Beautiful place but nothing to do while you’re there everything closes early. Please bring mosquito spray they will eat you alive
Jermaine Olando
於 2025 年 5 月住了 3 晚
6/10 一般般
Zakheima,Wappingers Falls
情侶出遊, 家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was a good time went for My Son‘s birthday wasn’t much for adults to do there at this time they were renovating the other side where they have the parties which I was unaware of until I got there. also losing belongings you won’t get it back first place I’ve been to at a hotel where you lose things in your room or you get your room changed and you don’t get them back my son‘s water shoes Grills for my teeth $40 these are things that were taking and lost during my stay there. Other then that it was nice I prod wouldn’t go back
Zakheima
於 2025 年 6 月住了 5 晚
6/10 一般般
Karina Itari
2025 年 7 月 6 日
Karina Itari
於 2025 年 7 月住了 4 晚
6/10 一般般
Ted,Brea
家庭旅遊
2025 年 7 月 6 日
The room was in a terrible condition
The service was no good
Ted
於 2025 年 6 月住了 6 晚
8/10 不錯哦
Bryan David
情侶出遊
2025 年 7 月 6 日
喜歡:整潔度和設施服務
Staff was very friendly and accommodating
Bryan David
於 2025 年 6 月住了 9 晚
10/10 有夠讚
Teresa karina
2025 年 7 月 3 日
Teresa karina
於 2025 年 6 月住了 6 晚
10/10 有夠讚
melissa
2025 年 7 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
This place was phenomenal! We travel a lot and I have to say NO WHERE compares to Costa Rica! Great job RIU!
melissa
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Jorge
2025 年 7 月 2 日
Personal muy amable
Jorge
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Danielle
情侶出遊
2025 年 7 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hospitality, the team connects with all of the guests! Great activities for both adults and kids. I cannot wait to go back!