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Reviews of Bespoke Hotel Sapporo

3 out of 5
Bespoke Hotel Sapporo
1-7-9 Minami 2-jo Nishi, Chuo-ku, Sapporo, Hokkaido Prefecture

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 618 reviews" "
Rating 8 - Good. 136 out of 618 reviews" "
Rating 6 - Okay. 37 out of 618 reviews" "
Rating 4 - Poor. 8 out of 618 reviews" "
Rating 2 - Terrible. 5 out of 618 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zi Kai, Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could generally speak some English, which made communication easier. Hotel was pretty new and clean. Room was good too.
Stayed 4 nights in Apr 2024

10/10 Excellent

Thiam Hee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside Tanukikoji facing the main street. Nicely designed hotel, space just enough for moving around and opening luggages. Lighting is really 'bespoke', minimalist with a touch of retro fittings. I stayed only 1 night just for the Sapporo winter festival, and glad I choosed this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Bret, Williston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Ching Yi Eva

Traveled with family
The hotel room is so small that we can't even open the baggage completely, is even smaller than hotel in Tokyo. Location is convenient with parking available.

10/10 Excellent

Juwon

Stayed 5 nights in Dec 2023

10/10 Excellent

Kin Fung

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, room a bit small 2 out of 3 washing machine were out of service makes it difficult to do washing.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family
Bespoke Hotel
We had a very enjoyable time in Sapporo and the Bespoke Hotel.
Stayed 5 nights in Dec 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean establishment.
Stayed 2 nights in Nov 2023

10/10 Excellent

jisun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Sau Ngan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Tastefully designed, and the l9cation is perfect as it's so convenient and strategically located.
Stayed 3 nights in Oct 2023

10/10 Excellent

kenneth, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean property and friendly staff. Rooms are a bit small but a great experience overall.
Stayed 3 nights in Oct 2023

10/10 Excellent

Pornpimol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Jun-chen

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall the room is clean but the toilet bowl was noticeably not cleaned properly and the first impression was disgusting. Other than that everything else is ok. No daily room cleaning for our 2 days stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kyeonghan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, quiet, a location with easy access to public transportations. Also liked a breakfast buffet.
Stayed 2 nights in Aug 2023

10/10 Excellent

Zihua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design in the room is well done, from the layout to the lighting. For the price and the location, it will be my choice for the return trip to Sapporo. The staff at the reception was very helpful, unfortunately I didn’t catch his name.
Stayed 1 night in Aug 2023

10/10 Excellent

Min

Stayed 6 nights in Jul 2023

8/10 Good

steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very small.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff can speak english relatively well, hotel is just a stone throw from tanukijo shopping street. All kind of food easily accessible, must try 23 hrs open ramen next door
Stayed 3 nights in Jun 2023

10/10 Excellent

Mark

Stayed 3 nights in Apr 2023

10/10 Excellent

t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed very much, especially the breakfast there. Lounge is also good for people to try some tea or coffee. Room is not very large though enough for 1 or 2 persons. Receptionist is not very good at English though polite to provide guidance with prepared instructions.

8/10 Good

Benedict

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is incredibly convenient, with so many landmarks being so close by. - Tanuki Koji Shopping Street (Block 1) is literally next to the hotel - Sapporo PARCO Mall is a 5 min walk away from hotel - Nijo Fish Market is a 4 min walk away from hotel - TV Tower is a 5 min walk away from hotel - Odori Station Exit 35 (stairs only exit) is a pedestrian walk away from hotel. BOOKOFF, animate Sapporo and Gamers Sapporo are right next to this exit. Highly recommend this hotel with its nearby shopping areas, dining areas, tourist spots and station exit. Tip: If you're bringing a lot of heavy luggage, go to Exit 36 of Odori Station instead (opposite the street of Exit 35). There's an elevator that brings you between ground level and station level. Mainly purposed for bike parking, but anyone can use it.
Stayed 3 nights in Mar 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was near a lot of things to do around town
Stayed 2 nights in Mar 2023

8/10 Good

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, practical modern style hotel. Very nice staff at check in and in dining area. Breakfast is same options daily, very consistent fresh good food. No bellman, minimal housekeeping but they keep your towels, robes, room necessities well stocked by placing a bag on your door, first time to see this type of servicing. Utilized their laundry facilities, very convenient- can monitor washer/drying times on your room monitor! Great location for shopping, dining, touring.

10/10 Excellent

Robyn Kimura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the rooms are on the smaller side the location and proximity to shopping and eating options make up for it. The hotel is clean and modern. The best breakfast buffet. Also super close to subway and train. The underground walking area entrance is close too. Great place to explore Sapporo from.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The plugins were over used, so I didn't always get a full charge on everything I needed (phone, camera, or powerbank battery.)

8/10 Good

Melannie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the city centre and is close to all amenities.

10/10 Excellent

Jamie

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and neat. The staff are very helpful. It is close to tanukikoji shopping street and a 5 min walk to sapporo tv tower. We enjoyed our stay and would book with this hotel again next time.

10/10 Excellent

Sullivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Bespoke Sapporo. Very central location near two stations and three train lines, and the hotel itself is new, clean and well-designed. The breakfast was great and the staff were helpful and friendly. We’d stay here again and highly recommend it.

10/10 Excellent

Sansan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Though floor space was just a bit tight for storing and managing luggage, room was otherwise very clean, well-lit (with multiple dimmers to customize brightness) and comfortably furnished. Location was quite convenient while staff were helpful and attentive. Amenities were provided readily with refreshments in the lounge, and abundant supplies of toiletries for the room. A highly pleasant experience overall.
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and new decor
Modern and new hotel located close by subway. Comfortable bed.
Stayed 2 nights in Nov 2022

10/10 Excellent

Boon Hong,

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and efficient concept!
Stayed 2 nights in Nov 2022

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tanukoji shopping street. Easy access to subway recommended
Stayed 3 nights in Oct 2022

10/10 Excellent

EMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

NOBUMASA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Jamar

Stayed 2 nights in May 2022

8/10 Good

Sokkiet

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It such as a good hotel to stay
Stayed 3 nights in Jan 2022
Response from bespoke Hotel Sapporo Clerk,IWAMOTO on 2022/1/23
Thank you very much for using our Hotel. Even from your submission, it seems that your stay in this time was mostly satisfied, I am very happy. We will continue to devote ourselves to the expectations of our customers so that we can keep them up to the expectations of our customers, so we would be grateful if we could choose the hotel if there is another opportunity. Thank you very much for your submission during your busy schedule. We look forward to seeing you again from the same staff.

10/10 Excellent

Antonio Akio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2021
Response from bespoke Hotel Sapporo Clerk,IWAMOTO on 2022/1/23
Thank you very much for using our Hotel. Even from your submission, it seems that your stay in this time was mostly satisfied, I am very happy. We will continue to devote ourselves to the expectations of our customers so that we can keep them up to the expectations of our customers, so we would be grateful if we could choose the hotel if there is another opportunity. Thank you very much for your submission during your busy schedule. We look forward to seeing you again from the same staff.

10/10 Excellent

Nattanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Norman

Stayed 1 night in Dec 2021

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that is very close to a subway entrance. The staff at the front desk were very professional and polite. The check in process was a little strange and done on a tablet. I'm not quite sure what happened, but I had to have my friend who speaks Japanese do it for me. The room was extremely clean and had many different lighting options. In most hotels if rooms have a couch, they seem to be only for presentation. This one however was extremely comfortable. Overall, for the price, Bespoke Hotel far exceeded my expectations and I would stay there again.
Stayed 2 nights in Dec 2021
Response from bespoke Hotel Sapporo Clerk, Seo on 2022/1/24
Dear, Ryan. Thank you very much for your feedback, we truly appreciate it! We are delighted you now will consider our hotel as your favorite when staying in Sapporo. We will be looking forward to welcoming you back soon for another amazing stay with us!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかくキレイでデザインと機能が行き届いていた印象。 3人で泊まったが、ソファーベッドも快適で、大型TVも誰もが見える位置に配置されている。 天井も開放的で、ライティングもいい感じ。 バスルームもクリーンで、ミストシャワーも気持ちが良かった。水洗の音も静かで、気にならない。 クローゼットは無くオープンなウォールハンガーラックがあるのもスペース的に好印象。 2階のフリースペースでコーヒー紅茶が飲めるのも気が利いていた。
Stayed 1 night in Aug 2021
Response from ビスポークホテル札幌 フロント 新井 on 2021/8/16
この度はビスポークホテル札幌をご利用いただきまして誠にありがとうございます。 お部屋、ホテルの内装についての多岐に渡るお褒めの言葉をいただき、大変光栄に存じます。 これからもお客様に快適なご滞在を提供できるよう努めて参りますので、また札幌にお越しの際には当ホテルをお選びいただけると幸いです。 またお客様に会える日を心より楽しみにしております。 ビスポークホテル札幌 フロント 新井

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from ビスポークホテル札幌 フロント 岩本 on 2021/9/16
この度はビスポークホテル札幌へご宿泊頂き、誠にありがとうございます。 お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。今後ともビスポークホテル札幌を何卒よろしくお願い申し上げます。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and Clean
Easy check-in/check-out, very comfortable bed and super convenient location. Walked to a lot of great shops and restaurants. Plus, the hotel was quite stylish. (simple and clean)
Stayed 3 nights in Aug 2021
Response from Clerk, Arai on 2021/8/13
Thank you for staying our Hotel this time. It seems that it was almost a satisfactory stay for us, and I feel relieved. We will continue to strive to work together as we strive to meet your expectations from now on. Thank you very much for your feedback on this occasion. We are looking forward to seeing you again. bespoke Hotel Sapporo Clerk, Arai

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms. Amazing value for the price.
Stayed 1 night in Aug 2021
Response from bespoke Hotel Sapporo Clerk,IWAMOTO on 2021/8/18
Thank you for staying our Hotel this time. It seems that it was almost a satisfactory stay for us, and I feel relieved. We will continue to strive to work together as we strive to meet your expectations from now on. Thank you very much for your feedback on this occasion. We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from フロント 村川 on 2021/8/10
この度はビスポークホテル札幌をご利用いただきまして誠にありがとうございます。 また、この上ないご評価を賜り、大変嬉しくコメントを拝読いたしました。 これからも、お客様が快適にご利用いただけますよう、サービス・施設の充実を図りお迎えしてまいりますので、次回ご来札の際も、ビスポークホテル札幌をご利用いただけましたら幸いに存じます。 またお会い出来ます日をスタッフ一同心よりお待ち申し上げております。 ビスポークホテル札幌 フロント 村川

8/10 Good

Nazirul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Overall it was a great stay. Room is clean and comfy but it will be delightful if the room has more space. Just an opinion, at the hotel’s parking exit better if they put blindsight mirror on the walkway. I found out a bit difficult to check for pedestrians or bicycles when leaving the parking.
Stayed 3 nights in May 2021
Response from Hotel reception Omiya on 2021/6/4
Thank you for choose and stay at our hotel this time. We are so happy to hear that you had great time. I would appreciate your suggestion about mirror for parking exit. We will consider it. We hope to see you again! Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
It was comfortable & nice stay. I personally think the check in process takes too long; uneasiness of electric registration form & over explanation at reception counter. Hence there were queues at the counter. Otherwise the room was big & smartly designed. I would like to stay again. By the way, I left a tennis ball in the room from previous stay, hoping to retribute on my next stay.
Stayed 1 night in Apr 2021
Response from Clerk, Murakawa on 2021/5/24
Thank you very much for using our Hotel this time. It seems that it was almost a satisfactory stay for us, and I feel relieved. However, regarding the check in process, I'm sorry to have made you feel uncomfortable about the customer. We firmly take the valuable opinion received this time, aiming for a hotel that guests can feel comfortable with peace of mind, our staff will work together. We hope you will be able to use the bespoke Hotel if you have another opportunity. Thank you very much for your feedback this time. bespoke Hotel Sapporo Clerk, Murakawa

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024