Good
- Hotel staff was prompt in replying email as they have accepted our request for birthday cake.
- Room was spacious for 5 persons.
- Had their vegetarian hotpot for my dad's birthday dinner. It was quite a good spread and taste good.
Not so good
- Quite many mosquitos in the minsu area, not sure whether it is because it is located on mountain, but there were vases and pots with still water and we saw mosquito inside... Have feedback it to the hotel.
- Breakfast was quite limited
- The attitude and service of the hotel staff in the restaurant could be improved. When we opened the box, the cake was toppled and we informed the restaurant staff and was told that they did not check the cake when they collect it so they might not be the one who toppled it down. Have feedback to the hotel separately and they have did service recovery by apologizing sincerely and returned us the money for the cake.