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Reviews of Thousand Cranes Sanya Yazhou Bay Int'l Exchange Centre

4.5 out of 5
Thousand Cranes Sanya Yazhou Bay Int'l Exchange Centre
Creative New City Yazhou Bay, Sanya, Hainan

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very new ally built resort, beautiful rooms. Staff were helpful but some were poorly trained (new hotel?). This resort still has areas that are unfinished, such as the G Club, the villas and other amenities. It is also far (1.5 hour drive) from Sanya City. Not much to do or eat in this area...you’ll basically be stuck at the resort.
Stayed 4 nights in Dec 2018
Response from Leo on 2022/5/6
129/5000 Dear guests, How do you do? Thank you for choosing to stay at Hilton Grey Collection Sanya Yazhou Bay and sharing your stay with us. As for the service problems you feedback, we have reported them to relevant departments to strengthen training. Meanwhile, we also hope that you can give timely feedback during your stay and we will deal with them in time, so as not to affect your stay experience. Thank you again for your feedback and look forward to your visit next time

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and peaceful
Our stay was incredibly comfortable. Although not located in the most popular part of Sanya (i.e. yalong bay), we enjoyed the tranquility and exclusivity of the location. The service was impeccable and prices reasonable. The rooms are spacious and very well equipped.
Response from Jerry on 2018/3/1
Dear Natalie, Warmly welcome you to Sanya Yazhou Bay Resort, Curio Collection by Hilton, the First of the Curio brand in Asia-Pacific. Thank you for the glowing praise of our hotel especially the Service. You're too kind and we are trust that your stay with us will be both enjoyable and memorable. Sanya Yazhou Bay Resort, Curio Collection by Hilton, is located in Yazhou Bay, West Coast of Sanya. It enjoys a superior geographic location that is only a short drive away from the well-known 5-A rated scenic spots of Dongtian Park, Nanshan Temple, and the unique Tianya Haijiao. Sanya Yazhou Bay Resort is only 25-minute drive from Sanya Phoenix International Airport and 35 KM away from Sanya city centre where one can find ample shopping and entertainment places. Resort features 266 spacious rooms and suites, all with their own private balcony, having either sea or tropical garden views. The adjacent beautiful beach with its fine sand, grass lawn, and the magnificent pinkish sunset makes Yazhou Bay Resort a perfect setting for high impact meetings, large-scale incentive conferences, elegant specialty weddings, and private parties as well. We wish you have a nice trip and welcome to Sanya and Curio again.

6/10 Okay

Zhanqiang

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in May 2021
Response from Marcom on 2021/5/31
非常感谢您选择入住三亚崖州湾度假村希尔顿格芮精选酒店，相信您一定度过一个愉快的假期，目前酒店提供到机场与南山景区的免费穿梭巴士，只需提前预约就能安排出行，酒店离三亚机场25分钟车程，去往三亚著名5A景区南山寺与大小洞天仅5-6分钟车程，去往天涯海角景区15分钟车程，并且开放了亲子俱乐部，棋牌室，网球场，户外泳池，健身中心，便利店等，可以满足在店内的所有需求，期待您的下次光临，祝您生活愉快！

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2020
Response from Leo on 2022/5/6
尊敬的顾客,您好！非常感谢您对我们酒店的支持，我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供最优质的服务。非常感谢您再次选择我们酒店！真诚期待您的再次光临！

10/10 Excellent

Jun

Stayed 4 nights in Dec 2020
Response from Leo on 2022/5/6
尊敬的顾客,您好！非常感谢您对我们酒店的支持，我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供最优质的服务。非常感谢您再次选择我们酒店！真诚期待您的再次光临！

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
部屋はとても広くて使いやすかったです。 部屋に敷かれた絨毯が古く汚れているのでそれを新しくしてもらえればとても綺麗だったと思います。部屋からプールが眺めました。とてもよかったです。
Stayed 4 nights in Dec 2019
Response from Leo on 2022/5/6
尊敬する顧客、こんにちは!私達のホテルに対するあなたの支持にとても感謝して、私達はいつも良い評判はきっとお客様の最も誠実な満足度から推薦することを信じて、同時に私達もとても光栄にあなたのために最高品質のサービスを提供することができます。またホテルを選んでいただき、ありがとうございました。またのご来店をお待ちしております!

8/10 Good

hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Leo on 2022/5/6
尊敬的顾客,您好！非常感谢您对我们酒店的支持，我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供最优质的服务。非常感谢您再次选择我们酒店！真诚期待您的再次光临！

8/10 Good

Pei-Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯，性價比算是高的
酒店開幕未滿一年，內部設施很新，服務人員態度不錯，早餐很豐富，選擇性多元。 酒店附近的海灘景色極美，令人流連。 缺點是此區較為空曠，離市區很遠，交通不便，對於想要清靜渡假的人是很適合的。
Response from Jerry on 2018/3/3
非常感谢您选择入住三亚崖州湾度假村希尔顿格芮精选酒店，以及对酒店的高度评价，酒店所处的崖州湾是三亚西部的一处宁静之地，特别是傍晚时分的粉红夕阳令人陶醉。从酒店出发，仅6分钟车程即可抵达著名5A景区南山寺，5分钟车程前往另一5A景区大小洞天15分钟车程可抵达另一5A景区天涯海角，25分钟可轻松抵达三亚国际机场。目前酒店提供到机场与南山景区的免费穿梭巴士，只需提前预约就能安排出行，期待您的下次光临，祝您生活愉快！