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Camino Real Hotel

Photo gallery for Camino Real Hotel

Featured Image
Indoor/Outdoor Pool
Indoor Pool
32-inch LCD TV with cable channels
1 bedroom, minibar, in-room safe, desk

Overview of Camino Real Hotel

VIP Access

Camino Real Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Av. San Martín y 4to. Anillo, Equipetrol Norte, Santa Cruz, 2130

Explore the area

  • Popular LocationVentura Mall6 min walk
  • Popular LocationSanta Cruz Zoo3 min drive
  • Popular LocationLas Brisas Shopping Center4 min drive
  • AirportSanta Cruz (VVI-Viru Viru Intl.)16 min drive

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About this area

Santa Cruz

Located in Santa Cruz, Camino Real Hotel is in the business district and near the airport. Ventura Mall and Artecampo are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Santa Cruz Zoo and Guembe Biocenter. Traveling with kids? Don't miss AquaLand.
Visit our Santa Cruz travel guideOpens in a new window
Map

What's nearby

  • Ventura Mall - 6 min walk
  • Santa Cruz Zoo - 3 min drive
  • Las Brisas Shopping Center - 4 min drive
  • Municipal Library - 5 min drive
  • Ethno-folkloric Museum - 6 min drive

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 16 min drive

Restaurants

  • La Tranquera – Garden-view restaurant. Serves breakfast, lunch, and dinner.
  • Terraza Los Mangales – Serves breakfast, lunch, and dinner.
  • Irupe Cafe Bar – Serves breakfast.

About this property

Camino Real Hotel

4-star family-friendly hotel near Ventura Mall
Along with a restaurant, this hotel has 2 bars/lounges and a health club. WiFi in public areas is free. Additionally, a swim-up bar, a snack bar/deli, and a sauna are onsite. All 175 soundproofed rooms feature 24-hour room service and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like living rooms and dining areas.
Camino Real Hotel offers 175 accommodations with minibars and safes. Accommodations offer separate living rooms. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a waterslide, a health club, a spa tub, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • Art gallery
  • Health club
  • Sauna
  • Shopping mall
  • Spa services
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from June 15 to July 15:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All residents of Bolivia may be charged the national value-added tax (13%) upon check-out. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport along with the migration card they received upon arrival in the country at check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 115 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Camino Real Hotel Santa Cruz
Camino Real Santa Cruz
Camino Real Hotel Santa Cruz
Camino Real Santa Cruz
Hotel Camino Real Hotel Santa Cruz
Santa Cruz Camino Real Hotel Hotel
Hotel Camino Real Hotel
Camino Real
Camino Real Hotel Hotel
Camino Real Hotel Santa Cruz
Camino Real Hotel Hotel Santa Cruz

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 122 out of 246 reviews
5 - Excellent 50%
Rating 4 - Good. 91 out of 246 reviews
4 - Good 37%
Rating 3 - Okay. 24 out of 246 reviews
3 - Okay 10%
Rating 2 - Poor. 6 out of 246 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 246 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jan 2022

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
Overall it was ok.
Stayed 4 nights in Aug 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, friendliness and a great complementary breakfast buffet
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not brand new, but it’s very well-kept. I have been going to Santa Cruz for four years this is by far the best hotel we stayed in. The staff members are amazing. Felix, Tania, and Litcy were exceptional.
Stayed 5 nights in Mar 2021

4/5 Good

Traveled with family
Disliked: Cleanliness, staff & service
No cleaning
Great location. Walking distance to ventura mall, but they did not clean the room up once after my 3 day stay.
Stayed 2 nights in Dec 2020