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Bancal Hotel & Spa

2.5 star property
Travelers can unwind by five outdoor pools at Bancal Hotel & Spa, where the swim-up bar serves refreshments and the tranquil spa melts stress away

Choose dates to view prices

Bancal Hotel & Spa features five outdoor pools, including a children's pool, and a serene garden for relaxation. Enjoy rejuvenating treatments at the onsite spa, free in-room WiFi, a hair salon, and a library. Guests have praised these amenities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is NT$7,338
NT$7,852 total
includes taxes & fees
Apr 4 - Apr 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Garden View (Bancal Garden)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Garden View (Bancal Garden)

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ocean View

Down comforters, in-room safe, desk, laptop workspace

Double Room, Ocean View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Garden View

Down comforters, in-room safe, desk, laptop workspace

Triple Room, Garden View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Ocean View

Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hair dryer
Local meal delivery service
Cable channels
Desk
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Terrace (Bancal)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Terrace (Bancal)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Garden View (4 pax)

Down comforters, in-room safe, desk, laptop workspace

Family Quadruple Room, Garden View (4 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Quadruple Room, Sea View (5 pax)

Down comforters, in-room safe, desk, laptop workspace

Family Quadruple Room, Sea View (5 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hair dryer
Local meal delivery service
Cable channels
Desk
  • 657 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite) | Down comforters, in-room safe, desk, laptop workspace

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
Hair dryer
Local meal delivery service
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
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About the neighborhood

Located in San Sebastián de La Gomera, Bancal Hotel & Spa is in the mountains and on the waterfront. The area's natural beauty can be seen at Garajonay National Park and La Gomera Beaches, while Insular Infanta Cristina Auditorium and PEG Los Telares - The Ethnographic Park of La Gomera are cultural highlights. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with mountain climbing, mountain biking, and ecotours. Visit our San Sebastián de La Gomera travel guide
Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801

What's nearby

  • View of Santa Catalina beach and mountains with Tenerife island in the background, La Gomera island; Shutterstock ID 135816515; purchase_order: -; Order: -; client: -; job: -
    La Gomera Beaches
    5 min drive - 1.9 km
  • La Cueva Beach
    4 min drive - 2.3 km
  • Playa Ávalo
    5 min drive - 1.9 km
  • Asuncion de San Sebastian de La Gomera Church
    6 min drive - 2.3 km
  • La Gomera Archaeological Museum
    6 min drive - 2.3 km

Getting around

  • La Gomera (GMZ)
    57 min drive

Restaurants

  • Bar Colombino
    8 min drive
  • Ambigú
    9 min drive
  • Los Laureles
    9 min drive
  • Poolbar
    9 min drive
  • Rest. La Tasca
    8 min drive

About this property

Bancal Hotel & Spa

Hotel near San Sebastian de la Gomera Harbour
At Bancal Hotel & Spa , you can look forward to a swim-up bar, a terrace, and a garden. Indulge in a manicure/pedicure, a body wrap, and a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and a library.
Additional perks include:
  • 5 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Smoke-free premises, beach towels, and bicycle tour information
  • A 24-hour front desk, bicycle parking, and a ballroom
Room features
All 276 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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NT$7,008 total
includes taxes & fees
Mar 15 - Mar 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Bancal Hotel & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Bancal Hotel & Spa ?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Bancal Hotel & Spa on 2026/4/4 start from NT$7,338, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bancal Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bancal Hotel & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Bancal Hotel & Spa ?

Check-out is at noon.

Where is Bancal Hotel & Spa located?

Situated on the waterfront, this spa hotel is within 3 mi (5 km) of La Gomera Beaches, Playa Ávalo, and Torre del Conde. Asuncion de San Sebastian de La Gomera Church and La Gomera Archaeological Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bancal Hotel & Spa Reviews

9.4

Exceptional

10

Cleanliness

9.4

Amenities

9.2

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 65 out of 91 reviews
Rating 8 - Good. 22 out of 91 reviews
Rating 6 - Okay. 4 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

Reviews

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous, the food was great and the Hotel was just lovely. Looking forward to going back.
Stayed 6 nights in Dec 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. We liked the stripped back contemporary feel & especially the indigenous planting around the grounds.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with amazing swimming pools. Many bars. Interesting architecture
Stayed 3 nights in Dec 2025

10/10 Excellent

Desha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property! Unique layout, beautiful architecture/decor. Still feels brand new. Great views. Quiet.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, amenities
Gorgeous hotel, very large hotel but still feels quiet. Very good service and pools are awesome. Everything is very clean and spacious. Recommended. I do hope it stays the only hotel of this kind on La Gomera though, to keep the charm and authenticity of La Gomera alive.
Stayed 1 night in Nov 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenomenal

Where ti start… Fantastic place with great pools, service, elegant and very quiet… even its big, you almost don’t see other guests…. Always available beds at pool, very quiet… View to ocean and Teide… Its 4 starts and i dint understand how it’s not 5 stars… Can’t wait to return..
Stayed 5 nights in Aug 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in every day. however it's let down by one major thing which is obvious from previous reviews. The distance from civilisation lets it down and has not been addressed by management. There is a specific timed shuttle bus which has to be paid for at the same cost as a local taxi. The remote location could easily be mitigated if there was a courtesy shuttle bus that ran regularly or on demand. There is a man on the security gate operating the barrier which seems little relevant value far better to employ dedicated shuttle bus drivers for free and there would probably no more negative reviews as it's a fabulous hotel and the food is excellent as are the staff, cleanliness and facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Douglas

Liked: Amenities
The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Stayed 3 nights in Apr 2025

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

10/10 Excellent

Trine-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable new hotel. Good breakfast. Location is not so good. Service is ok for a 4 star hotel (even the hotel could have been 5 star, it is not).
Stayed 1 night in Feb 2025

10/10 Excellent

Emilio E

Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest pool getaway

Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period.
Stayed 2 nights in Feb 2025

10/10 Excellent

Inmaculada Simancas

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

10/10 Excellent

Trine-Marie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, new hotel

Very nice, new hotel. Good breakfast. Service not 5 star (but also, this is not a 5 star hotel - it is 4 star). Fantastic view. Very nice pool areas. A little far away from the city (or anything) - you need shuttle, taxi or car.
Stayed 1 night in Feb 2025

10/10 Excellent

PAVEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best on the island… but…

Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h….
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay, fantastic view

A bit pricey according to what you get, (maybe because we we there around new year), but it is new, clean and comfortable with a fantastic view of Teide. Good pillows. Quiet. Fantastic sunrises. Regarding lunch the menu did not have many choices and what it did have was a bit to “special”, so we missed some more choices. Also.. Unfortunately the first day we called the reception more than 10 times in four hours to tell them we had a problem with the light that kept turning off, however they did not do anything before we packed our luggage and went to the reception to get a new room. We did get a new room and everything was fine then. Maybe it had to do with the owner who was there to observe, and everywhere the staff suddenly seemed very stressed and nervous trying to do their best (compared to our privious visit), however it had the opposite effect:-) Fortunately the next days the atmosphere where more calm again:-)
Stayed 3 nights in Jan 2025

6/10 Okay

gregory

Liked: Cleanliness, amenities, property conditions & facilities
This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
Stayed 3 nights in Apr 2025

8/10 Good

TJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but a couple of issues

We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, spacious and immaculate with outstanding views and very good service.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Such an excellent trip - loved every aspect of this stay
Stayed 5 nights in Dec 2025

10/10 Excellent

Isabella Stefanutti

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel in a great setting
Stayed 3 nights in Nov 2025