Our experience was great the first night, the second night when we go into the pool we were playing volleyball and the volleyball went out of the pool and it hit a little kid but the kid didnt even flinch cry or anything we kindly apologized and tried moving further away, come to find out the mom of the child was the receptionist named Amanda and im assuming she was off the clock, she called the front desk and reported us just blantanly lying saying we had hit multiple people when it had just been the one incident, which i understand why she would be upset but we apologized and tried to be as polite as possible there was no need to report us, I dont know if she was on a power trip or what because later she left and everything was fine we stopped playing volleyball to avoid any other accidents and started playing marco polo, like i said everything went back to normal and we continued playing, about an hour or so later she comes back and not even 10 minutes later after she came back the receptionist on duty comes and tells us to quiet down because she was getting noise complaints… its a SWIMMING POOL the swimming pools are there to have fun, but somehow there was no problem when Amandas children were screaming and playing and DIVING in the pool, so why would it be a problem when we are just playing, again i dont know if she was on a power trip because she works there or what but if this is how she acts when shes off her shift i can only imagine when shes on her shift